America Auto Glass

Employees are thieves here. Had my windshield replaced yesterday and when I got home to take a closer look at it, one of my original parts was missing. Called them right away and spoke to the male receptionist (I believe his name is Jessie) (claiming to be the manager) and he said they put everything back that was originally on the car. I know my car and I know for a fact they replaced my original part for a piece of crap part. Went in today and asked the male receptionist if I could speak with the person who replaced my glass. He did not speak one word of English. Imagine that! How convenient! So I ended up having to speak with the receptionist. I explained to him, maybe the person that replaced the glass accidentally put on the wrong part. Gave them the benefit of the doubt. He then tells me, that is the original part they put back on and he knows all about Hondas and his owned a few Hondas before. Then he tells me, «why would any of us need that part, none of us drives a honda here». He told me I can go to the back and check the shop and check all the employees cars. So unprofessional! Then he tells me, «we don’t even have to take that part out to replace the glass». Then why did you tell me that was the original part and you clipped it back? You need to get your story straight Mr. Male receptionist…
Dear Owner of this establishment,
Please hire some honest employees! You need employees who are not thieves. The ones you have now will run your business to the ground. They are making side money off of parts and things they find in side of the cars. I know you know this is not the first time. And it sure won’t be the last.

These people are thieves, had my glass replaced and my wife’s phone comes up missing. Their answer is that I should have seen it sooner and that they are not responsible for stolen items. That doesn’t seem like a good way to run a business. Buyer beware, your glass replacement could cost way more than you expected. The worst part is that the management doesn’t even care. Don’t go to this business.