All Things Garage

We contacted All Things Garage in February to do a complete remodel of our garage. We wanted a high loft, a slat wall, and custom cabinetry. We chose All Things Garage though they were the most costly because Dwayne promised quality, custom pieces to fit an awkward corner, and two weeks for the project.
Here is what actually happened:
We paid half of the cost up front. They were having issues with their software, so we didn’t get a clear sketch of what we were promised and we had to have Dwayne make several changes because he left things off from what we discussed.
The slat walls and high loft were installed first and we were told that we could move some of our garage items to the high loft. We did, and two days later when they were grinding the garage floor, all of our items on the high loft, our kayaks hanging on the walls, and the entire slat wall got covered in sticky concrete dust. Now we had to clean every single item that we had placed in the high loft. The guys came out a few days later to finish the floor. Dwayne told us it was done and said he would call us by Friday to let us know when the cabinets were in.
We didn’t hear from Dwayne for two weeks. After multiple attempt to contact him, he finally told us he lost his partner. He offered to paint our garage to match the floors we had chosen. We got someone to do it for half the price.
Our painters came out to paint the garage and told us there was something wrong with the floors because the flakes were coming up and it was rough. They explained it should be smooth and glossy. We contacted Dwayne and told him he needed to come out and fix it. There were many bare patches where the floor flakes had come out. He said that the top coat had just never been put on by his crew. He put the top coat on without the repairs. He said he would fix the patches later?
At this point we were a couple months into a two week project. Dwayne comes out and says that the cabinets and workbench top we wanted were not available. A week later he showed us new options. We chose the closest thing to match the floors though nothing really did.
We went another month with nothing except the promise that the cabinet makers were delayed because they were upgrading their software.
We sent an email stating that we were going on four months into the project, the floor was still not fixed and we still didn’t have our cabinets installed. Dwayne told us that the new options we had chosen for cabinetry were not available and we could only get a butcher block counter (which didn’t match). We just said fine and went with the block and cabinets he suggested. Installation was always «next week». This went on for three more weeks and they finally came to install the cabinets. They put them up in the wrong place then moved them over, but left the cuts in the drywall and area with the new paint damaged. They did not bring the counter top or cabinet hardware, the special corner cabinet was missing, and the floors weren’t fixed.
We called Dwayne and asked him about these items. He said he would come out to fix the floor that Thursday, the counter and the hardware would be installed by Friday, and we could talk about the corner cabinet when he got there.
Thursday he told us his cabinet guys were done and wouldn’t do the corner cabinet. He offered to have his handyman come and figure something out for the corner. He tried to patch the floor over the top coat and it didn’t work so he had to redo the entire floor. He didn’t have enough flakes and he used the wrong color base coat. It was VERY obvious where he didn’t get the corners etc. Also, he again said he was done before putting a top coat on.
We didn’t hear from Dwayne for another week and we told him that we were expecting everything finished by last weekend. We also told him we needed to talk about the floor and the corner cabinet. He came out that evening. He said that he couldn’t do anything for the corner cabinet and he wanted to give us some overhead bin rails instead. We said we didn’t want those, but if he couldn’t do anything else that was fine, we just wanted the job done. He said the counter and hardware should be installed by the next Wednesday and he would have someone come install the overhead bins and finish the floors.
Wednesday the cabinet guy installed the hardware and the counter. Thursday Dwayne’s handy man put the top coat on the floor but didn’t install the overhead rails.
Dwayne asked for the remaining payment that day and promised his guy would come Monday to finish up. We went ahead and paid him, but were very angry.
It is now Monday, and almost five months into this two week project. We asked Dwayne what time to expect his guy here and he said that he wasn’t coming until Wednesday.
No contact, VERY sloppy work, floors still bad, drill holes in wrong places, floor flecks stuck all over our walls/​cabinets, drywall damage, no corner cabinet, everything dirty, sloppily sealed counter, and still no overhead bins

So happy with our newly organized garage. Dwayne and his team were fantastic. Definitely recommend using them.

I wish I could rate this place zero stars. Called four days ago to set an appointment up. Was scheduled for Friday 12:30. The guy I spoke with was very professional even asked me to pick a time. Which I did.
Never called the night before to confirm appointment which should have thrown up red flags. I called at 12:00 Friday to confirm and left a message. I have a gate code so I wanted to make sure he didn’t lose it. I gave it to him when I booked the appointment. No return call and a no show. We waited 45 minutes and called it quits. So unprofessional. No return call no show to appointment. Absolute terrible business ethic. No wonder they need advertisement and give discounts.
Do not waste your time. I would rather give my business to someone else!

All Things Garage installed 2 high lofts in our garage. We were extremely happy with the professionalism and final installation of the storage shelves. They hold a lot more than we expected and our garage looks clean and organized. We would highly recommend them.