Alexis Park Resort

This place is beyond awful. Rooms — disgusting, never cleaned. Pool — dirty and freezing cold, no towels. The restaurant is horrible and only open for breakfast so you are on your own for other meals. WiFi — $ 13 per day and it doesn’t work! Good luck getting it off your bill, that was a big fight. And that brings me to customer service — there is none! Every person that works there is incompetent. Yes, it’s cheap, but it wouldn’t be worth the price if it were free.

The first picture terrified me and when I found out my BF booked this motel without Unilocaling first I was kind of pissed
BUT
this hotel was great, our room was nice and clean, never saw one bug, the breakfast buffet was perfect …
So I’m not sure why this has so many bad reviews, I loved it and I’m the biggest germaphobeee only issue was that we couldn’t figure out how to work the heater, but Tht could’ve been solved by one call

This is the worse place I have ever stayed in for travel. I have never reviewed a place and I stay in a hotel every week. Previous reviews don’t tell the truth.
Completely run down. The constant planes flying overhead triggered my car alarm. The pull out couch bed had springs poking through the mattress. No blankets and the heaters were blowing semi cold air. The fireplace had a sign saying «closed for the season». Stairs are unstable. I could go on and on. Beware of this hotel. I had to get a refund for my remaining stay and book another place.

I stayed there for my 30^th birthday. The rate was perfect. The room had two beds, a kitchenette and a living room. Beautiful pool as well. But… The air conditioner was very loud. My husbands car got hit in the middle of the night. There are no cameras and we got no help resolving the issue.

Stayed here during CES Week 2016, even though we were in town for reasons other than CES. We could not be MORE happy with our stay and as such, gave them 5 Stars, because for the very decent dollars charged, we received very good value and awesome help throughout our 2 day stay from the hotel staff. Special shout out to Christian (the manager who even helped us with our bags to our beautiful and spacious suite with a mini-​kitchen), Adriane (Splg?) who was a great help in multiple capacities and Victor. Besides providing FREE shuttle service to and from the airport and rides out to the Strip, they even have a great onsite gym, restaurant and large pools on the property, while being located directly across from the Hard Rock; what more could you want?
We will definitely return to this great little find and THANKS for being there!

We absolutely loved this hotel! no resort fees! It was a little funny that the fireplace didn’t work and the jacuzzi tub didn’t work and heat lamp didn’t work, but it didn’t really matter. they are beautiful to look at. we soaked in the tub and just turned up the heater! For the seasonal pricing that we got the room for it was totally worth it. The hotel is right next to the strip and the bed was comfortable. We would stay there again in a heartbeat.

This place was better than a lot of the reviews on here say. Especially for the price during CES.
We are not party animals, and did not miss having a casino downstairs. We also did not miss the associated resort fee. We got upgraded to a huge 2-​floor suite. It had a hot tub, it was clean and good.
Minor gripes:
We were missing the TV remotes but after a call one was delivered promptly. The hot tub only dispensed hot water and it was too hot; we had to walk and get ice. And the closest ice machine was broken. There was no fridge, and that room was enormous so they could have fit one. Housekeeping did enter our room, but all they did as far as we could tell is drain the hot tub.
The blankets were the kind you get at a gross cheap motel. This is a big issue for my man; minus one star for this. Get better blankets, people. Hotel rooms are designed for being in bed, and this should be obvious.
Not a perfect place, but a lot better than many places. Much more satisfying than other places we stayed in the area.

I stayed here with my girlfriend for three weeks during the summer. The staff were all extremely polite and seemed eager to help. Never once did I encounter any staff member being less than stellar. The location seems fairly nice, being located roughly a 15 – 20 minute walk from the strip. The rooms were also very clean, despite having some questionable design choices, such as a jacuzzi (which seemed more like a bathtub) located directly in the middle of our stairway in our 2-​story room.
The pool (s) can get rather dirty. The main pool seems to be mostly for show, with seemingly arbitrary operating hours. The second pool was closed for construction. This left the third pool our only option most of the time. The dirt from the grounds, and the bark from their decorative trees are just some of the abundant debris you’ll find floating in the pool some days.
While the rooms are clean, some of them have noticeable signs of wear. Paint coming off the doors, small holes in the ceiling, and sides having been torn off the rugs are all some of the defects I noticed in my room. The stairway outside leading up to our room also had a loose step which almost made me and my girlfriend trip during our first ascent, which makes me question how often maintenance is conducted
Ultimately, the largest complaint I have is the wi-​fi. Charging $ 13 for a 24-​hour period, per device, is ridiculous… if it even works. From my experience, if you have a room located on the outskirts of the resort, good luck with getting the wi-​fi to work even after you paid the ridiculous fee. I couldn’t help but feel like I was being exploited when I required to use the wi-​fi. The blatant cash-​grab for something as simple as wi-​fi (that most resorts would consider complimentary) left a sour taste in my mouth for the whole facility.
In conclusion, while my negative list was fairly long, I still give this place 4-​stars. It’s clean, safe, and the staff were all extremely nice and welcoming to us. If you can live with being charged $ 13 per 24 hours per device for wi-​fi, and some noticeable wear to the facility, then I would recommend this place to anybody looking for a cheap place to stay in Vegas.

This place is perfect, incredibly large room, up to date, on and on. I stayed my first 4 nights of this trip at Paris where each night was 5 times the price and now wish I would have stayed here the whole week. If traveling for business, this is as good as you’ll find. Close enough to strip to indulge but far enough to be comfortable. This place is close to airport so there is noise but I’ll take that and the space to the closet sized overpriced rooms of the casino resorts any day.

What a dump. Resort my a$$
I stayed in budget motels that were nicer then this.
Disappointing because the lobby looks very nice.
But my room in building 27 was awful. Con Wes on the curtain. Garbage on floor, bug crawling on wall. Open the frog to a stench of beer.
And worst of all, my building is right next to the airport runway in the back
You can feel the room shake every time a plane takes off.
Why give me a room in a building all the way in the back when other rooms toward the front are available?
Because I used a 3^rd party?
Wouldn’t you want to give a customer s nice room so they come back?
Lastly, the alley are very dimly lit. Not a great combination when in a not so safe part of town.
Stay away!!!

I’ve stayed here before a few times over the years. It’s not your typical Vegas place as there’s no casino here. But the rooms are spacious. There’s a mini kitchen and a seperate bedroom which is like a small apartment as opposed to a typical hotel room.
There’s pools and a gym here as well.
It’s right across the street from the Hard Rock if you want to experience the Vegas Night life.

Stayed here with a group of 20 who reserved the rooms, so I didn’t do any research at all and just booked. Bad Idea. I will never stay here again. I’ll just start by saying that they completely overbooked the hotel. They’re shuttle never came to pick my friends up from the airport, and after 2 hours they finally took a cab. Room was fairly outdated as well as the entire complex. Staying here is pretty cheap, in many ways, but I would’ve gladly paid more for something nicer. Even on a budget I will stay away next time. Gross paint chipping bathtub. Pool area was trashed. Overflowing garbage cans, beer cans in every table, and a while bin full over used dirty towels-​no clean ones. Empty soda machines. When I decided to go to bed after a late night on the town, my fold out bed had no sheets blankets or pillows! I walked down to the front desk to ask for some and they told me they were out!!! Over an hour later an employee knocked on my door with 2 sheets for my to use
: (
Not to mention the airplanes flying literally over your head alllll night long.
After staying there I’ve thrown their name out around town with not too positive feedback from people. One cab driver literally shared a horrific experience he had in the parking lot there. Not the safest place in town right here. Never again.

2^nd review:
Once again I’m so happy that we stayed here and were able to save some money. a friend also says they will continue to book here in the future as well. Great experience.

Alexis saved us!
We’ve always stayed here: SO convenient (location) and LOVE the separate rooms, kitchen and 2 tvs.
When they were fully booked, we decided to make reservations at the ‘new’ SLS. BIG MISTAKE. HUGE. I’ll Unilocal that separately. Called Alexis and they were able to get us a room last minute. Yay! Front desk was very nice. Accommodations are so roomy. Never making the mistake of staying elsewhere again.

Brutally bad motel off of the Vegas strip, I would absolutely not recommend staying here.
Where should I begin: my room key didn’t actually work properly (it seems like they need to upgrade their door locks/​key card entry system), there were holes in the wall next to one of the beds, hair and mold in the shower, mirrors not cleaned properly, toilet in my room barely flushed at all, television remotes did not allow me to actually watch TV (there is some sort of crazy system where you have to go through a menu to get to a channel guide, and THEN, maybe you can watch some channels), and the entry doors to one of the pools did not accept my keycard at 4:30pm (well within the open hours of the pool).
To top it all off, I had to have a package delivered to me while at the hotel. There is is where I learned that there is a package processing fee for having a package delivered to a hotel in Vegas. Ok, that’s fine, I get it. However, when I received a delivery notification on my phone telling me that the package had been delivered, I went to the front desk to claim it. The attendant told me that the «shipping manager» was in a meeting and that I had to wait for him. WHAT?! Just give me my package! I had to wait over two hours for them to call my room and tell me I could come back and grab it from the front desk (no one even offered to bring it to my room).
In general, management has no idea what they’re doing here and they’d be better off running a gas station. Stay far away, or just stay at the Hard Rock!

Large suites room with neutragena toiletries. And a small kitchen with a fridge coffee maker and microwave. Seemed clean.
There were 3 pools one is 24 hrs, a 24 hr gym with shower and bottled water and the best is free shuttle to/​from airport.
It’s across from hard rock hotel.
The bad was the ghetto people shouting at 4 am.
I found all reception people nice. It did have a line all the time but I never waited they always helped within 5 mins

Extremely disappointed by the customer service received. My fiancé and I were visiting Las Vegas this past weekend and decided to stay off of the strip to have some more play money since we are usually in the room long enough to get ready and sleep.
Now here is where my problem start we decided to go out I called the front desk to ask for an ironing board since there wasn’t one in my room. The lady on the other end told me she would send one right away. THIS did not happen. I waited for 20 minutes and tried calling the front desk again no answer another 20 minutes no answer. I waited over an hour total. Finally I decided to just take my clothes how they were and go. While we were waiting for a cab in the lobby I asked to speak to a manager. The manager came out and told me that she was busy and couldn’t talk to me. My fiancé and I left for the night and left Alexis Park for good and will not be returning.

This is a great hotel but the b**** at the reception is a total fuckin s*** who doesn’t threat people well. Unfortunatly this doesn’t represent the hotel very nicely. I suggest that they change the receptionist as it gives such a bad look on the hotel.
With that said, the room was great but you cannot appreciate the fact that people don’t threat you nicely. Hopefully next time we will experience a much better service from the receptionist.

Compared to the loud bells and whistles of the hotels on the Las Vegas strip, Alexis Park Resort seems nearly shabby; however, don’t be fooled! We came to genuinely appreciate our reprieve from ²⁴⁄₇ lights and action.
Alexis Park Resort resembles an apartment complex of several buildings. The buildings are all two levels and access the rooms from the outside, similar to a motel. Three pools stretch between all of the buildings. The third pool is heated.
Alexis Park Resort also has a decent exercise facility with clean towels and television. There is a restaurant, quiet bar (with a great happy hour), and a gift shop in the main building.
We saw two rooms while we were there. Our room had a small kitchenette, bathroom, closet, couch, and bed. There were no clocks. The television was inconveniently located so that we could not see it very well from either the couch or the bed. We had to frequently remove the top of the toilet and fix the flap to keep it from running. The room was clean.
We also saw the biggest room at the Alexis Park Resort. Our friends were getting married and had it. It looked like a town home complete with a staircase to an upstairs area. There were two or three bedrooms, bathrooms, and a hot tub. It was fancy!
Our friends got married on the roof of one of the buildings at the Alexis Part Resort. There was a view the «skyline» of Las Vegas. The roof had astroturf. It could be accessed by either stairs or an elevator. It was set up very nicely.
Later, we had a reception in one of the banquet rooms of the Alexis Park Resort. It was a lovely reception with tasty food. I’m not sure where the line is between what work my friends contributed and what was accomplished by the resort staff, but it was a very nice event.
The staff at the Alexis Park Resort were easy to work with for getting cabs, checking in, and checking out. They were also gracious about a late check out.

I’m going to be very honest. I almost didn’t book rooms here based on the Unilocal reviews. However, a friend of mine insisted I stay here and disregard what I had seen on Unilocal.He promised id thank him, and I definitely did.
There were 5 people in our incredibly spacious room. Two double beds, pull out sofa, flat screen tv, separate living area, mini fridge. This room had no shortage of features! It is a short walk from the strip, about 10 – 15 minutes. But it’s completely worth the price. Such a great value.
Beds were comfortable, furniture was updated, and everything was clean. We had a great 4 day stay here! So glad I trusted my friends opinion!