Air Wizards Heating and Cooling

TERRIBLE SHADY UNETHICAL!!! I found this company on craigslist and This guy Bill came out to check the AC problem. He told me that it was the circuit board and wanted to charge me a ridiculous amount so I paid the guy his diagnostic fee and told him that I would call him if i decide to fix it. The guy left everything unplugged and left everything hanging in the attic. When I called another company to look at it, they said that him playing with the cable and leaving them unplugged like that could have shorted the circuit board. When I called Bill back and asked him to come out and at least put the unit back together the way it was, he hung on me and wont take my calls anymore. Going to BBB next and doing whatever I have to do to make sure I tell people about their shady practices … What a horrible experience!!!
UPDATE: 2015÷08÷06 … i finally got this fixed but this is what the other technician told me. He told me that the previous tech (who is Bill from Air Wizards) maliciously unplugged and cut 1 – 2 feet of wires so that the next technician would have a hard time troubleshooting and fixing the issue. This cost me an extra $ 50 for the next tech to fix. Bill from Air Wizard was simply malicious when he found out that I didn’t go with him and he went in the attic and cut the wires. What an unethical way of doing business. BEWARE!!!

When I called Bill, the a/​c had been out about an hour, and it was already 88 in the house. He said he would be there in 20 minutes… it took 24 minutes, so he was very prompt. He quickly climbed into the attic area, and diagnosed a bad sequencer. He got one out of his truck, and brought it to me. He said it would fix the issue, and would be $ 225, installed, with no extra service charge. I said okay, he installed it, and it worked. Now, I know the sequencers cost about $ 25, but I also know I never could have diagnosed it, or replaced it, so was happy to pay for his experience to do so.
Bill Stroud was friendly, appropriately dressed, and forthright. I would recommend him to anyone.
It is very possible the low ratings for his business on Unilocal are from competitors. That happens a lot on Unilocal

SCAMMERS SCAMMERS… Horrible Technician… He wanted to replace my smart valve… for 800 dollars… called another company and they charged me 75 dollars… What a rip off… It wasnt even the smart valve… Just a wire… SCAMMERS SCAMMERS

I recently hired this guy for my central heating problem. Since I hired them before for my AC and they did a great job. He check out my heating unit in the attic and told me
my ignition module is bad, then I told him I had ordered and already replaced that one and it wasn’t working. He replied that «his works» ! He charged me $ 275 for it which I didn’t mind because the heater was working now. I asked him for my old module because I wanted to return it since the vendor sold me an inoperative one, he said he threw somewhere in the attic. I went up there couldn’t find my removed module. I called him up he replied «oh sorry it’s in my pocket». I asked him to bring it back please. He returned handed me a unit real quick and drove off. I looked at the part and it wasn’t the one I ordered. Part number didn’t match. I went back up to the heating unit found the module that I had ordered and installed still on there. Basically he never replaced it with a new one. I am an Aircraft technician, I have a lot of experience removing and replacing parts. Anyways called him up, he didn’t know what I was talking about. Long story short he charged me $ 275 for a quick reset.
Will never hire him again !!!

I found this company on Craigslist. I left them a message and wrote them an email on a Friday and they did not return my call or email. I ended up calling them Monday afternoon and requested to have a technician fill up my refrigerant. I was told, «well it’s hot right now so everyone’s a/​c isn’t getting as cold as it should» and did not offer to send a technician.
I ended up calling another company and they had a technician at my house the same day. Their technician tested my refrigerant and found out my unit was low. Go figure. After they filled my refrigerant, my unit started blowing cold air and was working excellent. I wouldn’t recommend this company to another consumer due to my experience.

I found these guys online (not on Unilocal). I’ve used different HVAC service companies in the past. Air Wizards H & C were willing to come out same day, and their on-​sight diagnostic fee was VERY reasonable.
A technician came out within the timeline promised and diagnosed the problem and said they had the equipment to repair my compressor motor on the same day. My upstairs A/​C was working within 45 minutes of the diagnosis and the repair was competitively priced.
I would consider Air Wizards Heating and Cooling to be:
_​prompt
_​no hassle
_​competitive
_​capable.
Thanks.
[note: it has only been a day or so, so far]

I called this company and the next day the AC problem was resolved. They seemed more honest than the last company I dealed with and I was happy with the services provided.
I’ll use them again and see if they merit 5 stars. (4 stars is as far as I can go with new vendors until I get more experience with them but I think they were pretty darn good.)