ABC Locksmiths

HIGHLY PROFESSIONAL, COURTEOUS, GREAT PRICES and FAAAAAAST!!! Can not say enough nice things about ABC Locksmiths. Called today to have a keyed doorknob installed on my bedroom door and they were here less than an hour. Awesome Price, Great Staff, Amazingly Fast Service! if ever need a Locksmith Company in Las Vegas — ABC Locksmiths are the best!

I called the company to change locks in my new house. Person on the phone was helpful. Locksmith Russell was super nice and friendly; came on time and did the job super fast and clean. Totally recommend!

I used abc to get into my house after I got locked out. Ryan showed up very quickly and was able to open the door within minutes

Great company, would definitely recommend. I used ABC Locksmiths to rekey my house when I purchased a new one. On time and did a great job. Will definitely use again for any lock/​key needs!

Great company!!! Fast, friendly, and get the job done. If you’re looking for a locksmith, look no further, this is the company for you. Amazing job!

After a bad night of mishappenings I’m glad the ABC tow guy was able to help me out and fast too! My friend ended up leaving my keys inside my car while I went around the car to get my dog out and figured out it was locked and keys nowhere to be found! They were able to get over to help me in literally 15 min! Thank god. I can’t express how nice the gentleman was. Good thing I got his name, Cristian because he was able to calm us down and get the vehicle opened in no time! I’m glad my insurance uses this company.

Great service! Quick and very professional. They did a great job changing all my locks! I referred them to a friend who was locked out of her house and they helped her. Great company. Would definitely use again.

All I can say is those guys are fantastic! Needed a topper key made that I didn’t have! Vince took a wad of keys he had laying around and went through them one by one just in case one he had matched! A couple of minutes into it, Shazam! Made me a couple keys and I was on my way! Been here several times because I know there good! Support your local businesses!

locked my keys in my car in Las Vegas called around for pricing
Abc had the best price. they came in 20 minutes unlocked my car in 5 minutes ‚
very polite and efficient. thank you Abc

Awesome guys! Love such a professional companies as ABC Locksmits!!!
After a Late night of celebrating I locked my keys in the car. Early Sunday morning I called ABC Locksmiths, they came within 15 mins with professional and speedy service!
Honest, extremely friendly! Highly recommend this company!

ABC Locksmith has serviced both our corporate account and the residential locks on the thousands of homes we have sold. The two most important things about a locksmith is knowledge and integrity. ABC is BOTH. For the safety of the individuals secured by the locks they service I am very comfortable. They are responsive, competitive pricing and trustworthy.

This place saved me and my kids from the cold!
Thank god I found them… the guy that showed up was very kind to my kids and got us into our house with in 5min love it thank you for your help! You are now on my speed dial !! Awesome work guys! Forever thankful ;)

goo service but a little slower than I would like.

I parked in front of my customer’s house and accidentally locked the keys in the car. I called ABC and they had someone out to open my door before my meeting was over. It was within 15 minutes! Great service, thank you so much for the help.

I use ABC for my commercial buildings and they have been doing the best job. Always showing up on time, give us the best prices and always answer their phones. Thanks to ABC out buildings are always secure.

This is my go to place when I need to get keys made. I prefer to come here when I need to get keys made over going to Walmart. They recently moved to a smaller suite right next door to heir old location. So today I needed tree keys made and I was in and out in less than 5 minutes. The only negative about today visit is they guy tells me I can’t pay with a 20. He says that getting 20 ruins his drawer for the whole day. This is at 11:51 am. So my advice to you is to take a stack of 1 dollar bills.

I had to change the locks at my house so I called ABC Locksmith. Ryan the locksmith was very professional and provided me with the options that I had. He did the lock work right there and then. I highly recommend using ABC Lock

Awesome guys, honest and friendly. Will use them any time.
My wife who was pregnant accidentally locked her medical insurance card in the car :(
Hello Panic!
Well, when you are in front of the hospital time is if essence.
When ABC came, they fixed everything!

September marks the 30^th anniversary of my residency in Las Vegas, and I can honestly say my interaction today with the two individuals working at ABC Locksmith was the worst customer service experience I’ve ever had in all my time living here. As I walked through the door at seven minutes to five in order to get one key duplicated, I was immediately greeted with a shouted «You’d better hurry up, we’re closing in five minutes!» by a heavy-​set older man standing behind the counter whose name tag read ‘Steve’. No «Welcome to ABC» or «Sorry sir, we need to inform you that we are closing soon» or anything else to that effect. I ignored his rudeness, showed him the key, and said, «Can you duplicate this?» Instead of removing my key, he took the entire ring from me and went to the back of the room while the other guy with him mumbled something to him and they both chuckled. I wasn’t expecting Disney-​caliber customer service, but the atmosphere was beyond chilly — it was just short of hostile. All because it looked like I had dared to interrupt the schedule of these two clock-​watchers. While I waited at the counter for Steve, another patron entered behind me with a bag of keys and approached the counter. The man said, «I’d like to get some keys made». Before he had even reached the counter, the other employee, whose name tag said ‘Vince’, moved quickly to the counter and with no greeting of any kind, said, «Well you came a bit late, bud. We’re closed. You should have come earlier.» The man became very incensed and said, «Well, if you don’t want my business I’ll just go elsewhere.» To which Vince replied, «That’s fine. I didn’t say I don’t want your business, you just should have come sooner.» He chuckled and said it with an unbelievably hostile sneer. The other man stormed out of the building shaking his head. You could just tell they didn’t want me or this other customer in there disrupting their precious exit schedule. I was completely awestruck by these two rude idiots, and after the other customer stormed out they started chuckling and discussing the interaction right in front of me commenting continuously on how rude the customer was. I watched the entire interaction and the customer was far from rude — it was completely they opposite of what they were saying had happened. Vince then commented «Like his few keys are going to pay the bills in here» or something close to that. At that point I just waited on Steve who was grinding the duplicate key for me and he walked over a few seconds later. I said, «Thank you, how much do I owe you?» and he replied «Nothing» and waved his hand across the counter. I asked «Nothing?» and he said, «No, we already closed out the register and I don’t want to deal with it.» I said thank you, and then Vince, who was standing to my right, chimed in and said «Just don’t laugh while you are walking out like the other guy did.» I just looked at him curiously and walked out — I couldn’t even be bothered to argue with these two surly idiots or call them out on their rotten behavior, since it looks like they have been acting this way for quite some time now. In the span of a five minute interaction I saw them completely upset one customer, who will certainly never return — they succeeded in losing his business and whomever else he badmouths their business to. And they completely alienated me as well, and refused to accept payment from me. I’m sure my $ 2-​$ 3 payment will not affect their business, but I only wondered how much this atmosphere is the status quo on a day to day basis? In my opinion, if they are employees, they should be promptly fired. If one, or both, of them are the owners, I hope they go out of business soon. There are plenty of other locksmiths in Las Vegas — I certainly won’t be bringing any future business there.
**Here is an addendum a couple of hours later to my initial review above. The ‘complimentary’ key they gave me doesn’t even work. Big surprise. Epic fail.

This company is so flaky and very unprofessional. They told us they’d be at my house between 30 – 45 minutes and they never showed up. Not even a courtesy call. Wow, just a bunch of amateurs if you ask me. I’ll never use their services. By the way, I got 1 word for you. Accountability

I really am disappointed with this company. They ripped me off. I had an emergency, was locked out of the house and the only way to get back in was to break the lock open and put a new one on. ABC came after over an hour when they originally told me it would be half hour. It was past midnight when this happened and they showed up close to 2 am. They charged me over $ 200 to drill the lock open and they replaced it with a cheap brass color lock when my original was a smart lock silver color, and they told me that is all they carry! I will never ever use them again. One star is too much to give them too but they were the only one available that time of night and they took advantage of it and ripped me off. Now I have to pay to replace the ugly cheap brass lock they put on my door.

Needed a lock readjusted in my house
Ryan of ABC Locksmith showed up as promised,
was very professional and capable.
The job was tricky, but was handled skillfully.
I’ve dealt with other locksmith companies and this one
was the best by far.

I went to get a copy made of my apartment key. Vince was well-​mannered and made me a copy in seconds. Quick and easy. Thanks!

I agree. If I could leave ZERO stars, I would.
I aquired a property I had no keys for. I called to set a time for the lock to be re-​keyed. I was told about the $ 89 fee and the $ 20 something for keys and what not but they neglected to tell me about the $ 15 fee because they had to «break» into the lock. LIke the criminals do! Really? they knew I didn’t have keys.
The worst part was I had a window of 11 to 1… I was then called and asked if I could change that window to 2 to 4pm I was pressed for time getting into this property but I agreed to it.
I arrived at the property at 2pm. An hour later they called me and said that they would be later than that. Not until 5pm. Really? So I made sure to be there at 4:55 pm. I was then called at 5:10 and told they’d be there in 10 to 15 minutes. More like 20 when he finally got there. The technician was nice enough but I began to feel like I was on a used car lot. He offered me new, better grade locks. When I asked the price he asked if I had cash. Had I had cash I had the opportunity to have a much cheaper service call with brand new locks. Well I declined that lovely offer. I’m not that kind of employee and I don’t respect it in others. Besides, I can go to home depot and buy new locks AND install them myself. When I saw all the charges I said, really? you made me wait ALL day, inconvenienced me ALL day and you don’t even offer any kind of price reduction on this? Great Company. I will NEVER use this company again AND I will always offer my opinion if I ever hear anyone discussing needing a locksmith.
I only used this company because I was referred to them. I’ve made sure to tell the referring people how awful this company was.
And to you ABC, if you care enough to read your Unilocal… You should make good on inconveniencing people. You were WRONG. Oh so wrong.

Bought a new home and needed to change out some locks and had some locked rekeyed. The issue though, was that I was not in the state, but still needed the work done. My realtor setup an appointment with these people, and I was in a bind because I needed the work done. If doing so again, I don’t think I would call these people.
The service was quick, and the installation decent… But the prices were RIDICULOUS! First of all, they charged $ 89 for a service call just to show up! It wasn’t even an emergency call either. This seems to be a pure and simply gravy charge. They charged another $ 75ea to install two locks that I supplied (easy). Key duplicates (6 total) ran me about $ 20 each (this only costs a few buck at Home Depot or Lowes). Installation of 3 dead bolt locks… Another $ 75ea, (though in all fairness these were supplied by ABC). In total by entire bill was about $ 600.
The kicker? He only spent 44 minutes doing all the work. So, probably about $ 100 in vendor supplied material, $ 500 in labor for 44 minutes of work. For a locksmith, this is VERY expensive and quite extreme for most trades. I think I made his day/​week. I have used other professional locksmiths in the past and this probably would have cost me less than half what ABC Locksmith charges. Needless to say I don’t think I will use them again, simply because of the prices.

Honestly, this pace is a key shop. Nothing sexy about it, but I wanted to give these guys some major Unilocal props. I came here to get a few keys made for my apartment, mailbox, and pool and I was literally out the door in ten minutes.
No messing around, just straight to business. Which is fine by me because I don’t know about you, but I don’t really want spend my spare time hanging in a key shop.