Classificação do local: 1 Southeast, Las Vegas, NV
Awful, don’t go here. Worst customer service ever. I dealt with Minerva, the worst. There was an issue regarding my bill, and«damage» done to the truck, that was not by me-and when I called to follow up, each time, I was yelled at, and one time-hung up on! I eventually had to call the regional manager, Scott, who avoided my phone calls until I called the main office. The issue is being resolved now, but this location has the worst customer service I have ever dealt with. I think that because of the location, they think that they can talk down to their customers. What they don’t understand, is that not every one that comes in there is un-educated. I am extremely amazed at how horrible my experience was. Never again. Never even using U-haul again. Avoid at all costs.