Rainbow Chevrolet

HORRIBLE, RIPPED OFF, sold me a vehicle and told me lies about its specifications then refused to take it back after i called them out on it 3 days later.

This place is a ripoff. My mother & I bought cars here in February. First off she inquired about 1 car, scheduled to pick it up. The paperwork was not complete, we had to come back the next day to pick it. The next day we go to pick her vehicle up that car is no longer there, so there sell her on another 1 cool. I then decided that they made it right with my mother let me check out this M37s that my buddy speaks so highly. Well I decided I want it let’s roll with the paperwork. I leave that evening with my new car. I’m happy !!! I get home to review all of my paperwork to find that the finance manager Juan added a extended labor warranty and never discussed any addition chargers with me. He made it sound like it came with the vehicle. A few months go by my mothers brand new car begins to run hot. The service department gave her the run around. After she demanded her car to be repaired correctly they found that her head gasket was leaking. Why did this service department not find this issue the first time? Because they never checked my mothers car they added coolant and sent her on her way. Now today I’m have issues with a rim and tire warranty that I purchased. Now this 1 was presented to me and I agreed to it. Juan explained this warranty if ANYTHING happens to your rims or tires it’s covered. I hit a couple of curbs bring it in to my dealer. They explain sir it doesn’t cover this. The guy at my dealer very professional calls the warranty company just to make sure he’s correct. The young lady assured him that he was in fact correct on that information. Now I’m back at Rainbow Chevy. Needless to say Juan is no longer here. Who can guess why? Right !!! Because my mother & I weren’t the only customer that dealt with this type of service. Guess with else even with the proof of paperwork Rainbow Chevy will not do anything for me. If your guys are looking for vehicles bring your business somewhere else.