Spin Bicycle Shop

Absolutely the best experience I’ve ever had looking for a bike. Chad walked me through everything and made sure he put me into the right bike for the type of price range I was in. Never tried to sell me anything I didn’t need nor want. I would send anyone and everyone there!

Spin Bicycle shop is a locally owned bike shop. They have only select few brands in their stores and those are really good and have good reviews. When we went in for buying two bikes, they explained a lot on why this might be a good fit. The owner Chad is not like a regular sales man trying to sell all his items to the folks coming in for advise. He really takes time to understand you before showing any bikes to you. Is the bike store little expensive? Yes, but the experience is so worth it. They take real good care of the customer. I already went in like 6 times after i got my bike with them for some minor adjustments. They did it every time at no cost. I would really go to this store in a heartbeat to buy something or just hang around.

I’m the type of person who dislikes giving negative reviews of places unless they really deserve it. I’m a little torn in this case, because when I went in the staff were all friendly, courteous, and knowledgeable. I spoke to the owner of the shop initially. I had a bike that I was dropping off for repairs (it was a Wednesday). It needed a general tune-​up and some recabling. I just wanted it for a beater bike. The owner looked at the schedule, and said that he actually had some free time, and that it would be ready either Thursday (the next day) or Friday. Great! Friday came, and I had no word from them. Finally, later Friday afternoon, I called (as they close quite early, at 6PM). The repair person that I spoke to said he’d done some work on it, but that he wanted the owner to take a look, and he was gone for the weekend to celebrate his anniversary. Monday came, and I had no word. To make a long story short, I called repeatedly (because they kept telling me the next day, but then wouldn’t call to inform me it was ready or that it was delayed again), and the bike didn’t end up being repaired until the following Thursday. All of this probably wouldn’t have mattered if they hadn’t originally told me 1 – 2 days, then put me off 1 day each time I called for a week. As a business, it’s rather important that you are better able to gauge repair time than that, and that you are apologetic when things are continuously changed. They are very competent staff, and nice people, but I was disappointed in their service and probably wouldn’t go back because of it.

I went there to see if they carried used bikes. They don’t but the guy working there was very friendly and told me about other places in town. The place he referred me to I had never heard of and was exactly what I was looking for. Other people I have spoken to have only had good experiences shopping here. It’s nice to have more than 1 good bike shop in town and it’s even nicer when they are honest. I’d recommend this place.

My husband purchased a bike from Spin last year and I’ll be purchasing one yet this fall, based on how much my husband likes his bike. Chad, the owner was tremendous and made sure we found exactly what we needed and wanted.

Came here again, and still got great quality service. I’m a novice when it comes to bikes, so they were able to educate me on how to get the most out my bike when I came in to have some things tuned up. Great place to do business.

i had been bike shopping for a few months when a good friend suggested Spin Street. i was trying to keep my options open so i went for a visit. i am so glad i did.
the customer service was amazing! they took the approach of understanding the type of riding i was looking at doing and then paired me up with the bikes that best fit my needs. it was clear the staff knew their products very well. i could have not been more pleased
out of the many shops i visited, Spin Street treated me the best and knew their bikes better.

I had a completely different experience as Spin Street. We went there just to pick up a replacement bike lamp. I found it to be a pretty elitist, arrogant bike shop. The prices for bike lights were high, the bikes were all pretty expensive. We went to riverfront afterwards and found the exact same lights for $ 5 — $ 10 cheaper.

Spin Street is a great local bike shop with awesome product and midwest friendly customer service.
I went car-​free this January and ordered a bike — a Jamis Commuter2 from Chad. What I appreciated was the planning he went through with me for the kind of bike that would be good. He spent a lot of time chatting and letting me learn a lot and then by spring when the weather broke I tried out four bikes. I only wanted to try one. The one I had my heart set out on. But I «humored» him and tried some others.
Well, I didn’t get the one I thought I wanted. And I wouldn’t have ever even tried this bike if he didn’t suggest it and keep in mind, listening very well, to my riding habits and desires and the functionality I wanted out of my bike.
If you want the cheapest. Maybe don’t go there.
If you want to get it and out in a hurry. OK — maybe don’t go there.
But if you care about the bicycle you will be getting, your body fit and the entire biking experience — go to Spin Street.

Bike shops are known by the term «LBS» to cyclists, short for Local Bike Shop. I’ve been to plenty around Lansing, and it’s obvious that Spin Street is a different kind of LBS as soon as you walk in the door.
For one, there isn’t the elitist attitude that seems to pervade most bike shops — the folks at Spin Street seem genuinely friendly and willing to help, no matter what your problem is.
They also stock some gorgeous Bianchi and Fuji bicycles, leaning more towards the road bike bent of things than mountain.