Lansing Veterinary Hospital

I want to thank Dr. Werner for being there during the last months of my dog’s life. I had been going to another vet and all he was doing was taking UA’s. Within a week at Lansing Vet Hosp in August, I found out that my dog had a bladder tumor. JoJo lived until two weeks ago. I stayed with her while she was put to sleep and spent time with her afterward. The team at this clinic is compassionate and caring. Thank you.

This weekend marked the second time my family has called Lansing Veterinary Hospital with a dying pet and has been treated like an inconvenience. I called and got only as far as a vet tech. I told her I wanted to speak to a vet, but she told me there was only the relief vet in. No kidding! When I call in, I don’t want to speak to someone without a DVM degree. I understand vets ca’t run to the phone but my vets in Lawrence always call me back. I was told we would have to bring our cat in. Our cat was grievously ill and has always been stressed by vet visits. When I asked if someone could come out and make a house call I was very nearly laughed at. But it is now very very common for such a service to be held out.
When we initially brought the sick cat in a week ago, another relief vet was in. Apparently, Dr. Werner only works when it is convenient for her. I had to be the one to suggest a UA and blood test to the relief vet who then spent twenty minutes rummaging around for an antibiotic shot only to figure out that the clinic didn’t even carry it. I have NEVER been to any other vet clinic that doesn’t carry this option.
I understand that we called on the weekend. I understand many vets don’t work on the weekend, but animals don’t just get sick during banking hours. At my home vet clinic in Lawrence, there is ALWAYS a vet on call who doesn’t ship you off to Kansas City if you have an emergency but will come in if there is a problem. If Dr. Werner doesn’t want to work a 40 hour week, she needs to hire another full time veterinary partner so that someone can help people with problems when she is not there rather than sending patients off to Kansas City or forcing them to rely on vet techs who often don’t even have a bachelor’s degree.

I love Dr. Werner and the staff at Lansing Veterinary! I have two yellow labs and the service they give there is fantastic. All the staff are people and pet friendly from time you walk in the door until you leave. Dr. Werner always takes plenty of time to listen to me and my concerns, and I don’t feel rushed so she can get to the next client. My older lab blew out his ACL and was given a top notch surgery to repair his knee (at a reasonable price). Three years later he is still doing GREAT!