Super Spa & Nails

Horrible service. Made my cuticles bleed and didn’t even apply antiseptic. Then did my daughters nails and I guess they assumed she was going and didn’t understand the fact that her nails were lumpy and uneven so I had to go back and make them fix them and they didn’t even apologize. Totally ridiculous. $ 40 for horrible service. Never again.

I am a plain mani/​pedi kinda girl and Super Spa does a great job at that. Some techs are better than others, but I feel confident going in and sitting in anyone’s chair to receive service.

Like many others on this thread, I would NOT have given ANY stars to this establishment had that been an option. I knew the minute I sat down something wasn’t right, but I didn’t leave and that would cost me dearly. After a horrendous manicure with a rebase; I complained and left the shop with no tip. Four days later, I ended up in the ER with a staph infection on my thumb (most likely) caused by the manicure, as we could not find anything else that could have caused this. So two days in a hospital and 10 days of antibiotics was a high price to pay for this service. DO NOT patronize this establishment.

I would have to honestly say this is one of the worst pedicures I have ever had. I should have turned around and walked out the door when I stood there for a minimum of 30 to 45 seconds before anyone greeted me!
The nail color selection is minimum at best.
The actual pedicure was a rush job! No attention to detail at all. Plus when I told the young lady I didn’t want any of the extras, she was done with me and speeded through my pedi. But, in this case it was OK because I WAS IN A HURRY TO LEAVE THIS PLACE!
Save your money and go somewhere else. Or, do it yourself… it will probably be a better job!

Pedi was super quick and once I looked down I saw why. Horrible job, nails uneven, no filing for shape. seriously what a horrible job. No topcoat. I could’ve kept my money. NEVER EVER again!

I’ve only had my eyebrows waxed here so I can only comment on this piece. I’ve gotten to the point where this is the only place that I go for my eyebrow waxing. They always clean my brows and make them look wonderful! I love it! Maybe I’ll try the nail services one day. I just never have the time and I don’t normally get a manicure or pedicure so I’m not big on getting my nails done.

Attention to detail was poor. He charged me the same price for using a regular polish as he had originally quoted me for gel polish. I got black polish and there were missing spots that he sloppily went back over upon my request. Nails look very tacky and I didn’t observe them clean one pedicure basin the entire time I was there.
Service received was a gel fill in. I believe the nail tech was Tommy.
Would not recommend and im definitely not going back.

I would give them one star but they can some brows. The nails were chunky, fat, different shapes and just flat out awful. The nail tech acted like she didn’t understand. My polish even looked bad. My hubby even asked me if I paid for it. She did do my brows and they look nice. The salon is quite unkept which is shocking since the salon is only a few years old.

It was nice easy to walk in and be greeted. I’ve been here several times and each time it’d been pleasant. I give it 3 stars not because I had a bad experience but because I have gone to other nicer establishments so with that said if you’re looking for a place that you can just walk in but get decent service this would be the place to go it’s not high end but it’s good.

Really enjoyed my pedicure! I normally choose a different salon if I need a pedicure on Sunday (my regular place isn’t open on Sundays) but they were too busy. I’m glad I did come here because Fee was great especially her message! Definitely will be coming back and asking for her.

I came here the day before Mother’s Day expecting a long wait. Fortunately, I didn’t have too long of a wait. The girl who did my mani, pedi, and eyebrows was ok. The pedicure wasn’t bad (I’ve definitely had better) but while she was doing my manicure the man who greeted me told me that her 1PM appointment was here. I’m not sure if she forgot or if she lost track of time but she rushed through my manicure. Then when she was adding up my total she told me it would be $ 73. The services that I had came to $ 70. I didn’t say anything b/​c it was only $ 3 but of course I took it out of her tip. I will not be returning. I’ve had much better service at better prices.

everytime I come here I don’t have any problems sometimes they move too fast. I came this time to get one nail fixed and I came at a good time as they filled up quickly as they normally do. my test was actually really great considering she fix my nail in with the other girls now at the same time which I thought was great time management. I actually like the way she did my one nail better than I’ve had my nails done by most of the people in it so I will probably continue to go to her when it’s time for me to redo my toes and nails in a few weeks.

I absolutely love this nail shop. I randomly dropped in one day and have been hooked ever since. They are very customer service oriented and the technicians really take their time. I’m not sure why the previous reviews are so low, however, I recently discovered that since my time as a customer they have been under new management. probably the reason for the increase in superior service. I have referred 3 friends since becoming a regular and they all love it. I would most definitely recommend trying it out.

I have been coming here for over a year and I have never experienced what has been described in the other reviews. I am serviced by Kim and she is awesome. She is very attentive, professional, and provides excellent service. If you decide to try them out, please ask for Kim!

Worst place ever. I felt the lady was in a race I was not aware of. Didn’t even finish the manicure and paid full price. Never again.

Update! Again… If to give a «one» star wasn’t mandatory, this would have a ZERO star!
So on the 14^th of Sept I check my e-​mail and I see that I have a compliment from Super Spa & Nails; perhaps the mgr reaching out to clarify something. In turn the message was one of a vulgar nature with the below message from John K.
Again, who wants to be serviced by a place like this?
Super Spa & Nails you have poor customer service and nail service. You will not survive long. I have reported this comment to Unilocal as well.
Thanks and God Bless,
J. Harris
NOTE BELOW IS FROM SUPER NAILS AND SPA
Just a Note 9÷14÷2013
John K.
Upper Marlboro, MD
Send Message For your review of: Super Spa & Nails
I won’t give give you even half star …fucking hater

The quality of this place has really gone down since opening. It wasn’t great in the beginning, but now it’s just horrible.
The place is dirty and has roaches. Dead and alive. I couldn’t even enjoy getting my nails done after spotting one near my foot as I was getting up to wash my hands during my manicure. Unfortunately, I looked around as saw more. It made me itch.
For what it’s worth, my nails look nice. But that’s not enough for me to step back into that place since there are tons of places that can paint nails.

Wow, I wish I had read the reviews before walking into this place. I thought I was just being difficult, but now I see. I went in to get a gel manicure here on 8÷16÷2013 just to try it out. I received the worst gel manicure I’ve ever had. I wish I could give this place ZERO stars!
1. They use no-​name gel polish in a black bottle.
2. The UV lights are just fans that blow on the gel polish
3. I was told to wait 15 minutes for my gel to cure
I’ve never seen gel polish so thick and tacky. It started to crinkle up after the first coat. Lin (the woman who did my nails) told me it was normal… WHAT?! Gel polish does not behave like that I’ve been getting gel polish for years.
She sloppily painted my nails. I asked her to take it off because I wasn’t paying for such shoddy work. Lin wrapped my nails in the acetone and foil and then left! This boy took off the polish (he was very nice, the only saving grace of the experience.)
This place is horrible! Poor customer service, poor quality, cheap gel polish.

The final results were fine if that’s all your looking for. The place is NASTY! There was a trash can by my seat that was full of old food and other items. They did not clean the pedicure bowl I used before sitting someone else there. The experience was not good at all. I was hoping to take my best friend to a nice spa like salon since she was visiting from out of town and I felt bad for bringing her here. The man who did her nails had long nasty dirty fingernails! She was disturbed that he did not put gloves on. The people do not look clean or professional. Do not go here!

This place is terrible… If you are into QUALITY, getting the job done correct & a clean place then DO NOT go here… Ima try the Spa 1 place cause this place is terrible…