Joseph’s Chimney And Air Duct Cleaning

Bought a $ 35 WHOLE HOUSE Duct cleaning package from Living Social from Joseph’s Chimney and Air Duct Cleaning. There were NO limitations nor exclusions on the offer.
They left a message indicating that whole house didn’t mean whole house, and if there’s more than one main duct or return, that there could be a small additional fee (no hint as to what that fee would be). Repeated efforts to call them got no results.
They arrive at our house and pressured my wife to make sure everything gets done, for $ 350 more, because we have slightly longer ducts, 1 more main, and 2 more returns than the «deal allows». Note: There is no mention on the deal’s web page, the voucher, or anywhere that there are limits or what those limits are except for the vague phone call. She calls me in a panic and I say, walk away. Let him go, we’ll get it from someone else.
The technician angrily exclaims that he needs to be paid for coming out, that we’re outside the service area, etc. and he’s not leaving until he’s paid.
Having been in this type of job before, I’m sympathetic to his cause, and negotiate down to a more reasonable $ 200 additional (about what I had priced out the job without a «Deal»). He angrily goes about his business, and does a very sloppy job, makes a mess, just embarrassingly bad. AVOID AT ALL COSTS.

I had this company clean my air ducts and dryer vent 4 days ago. Today I try to use my dryer and it will not work. I have never had an issue with the dryer previously and it is not a dated machine. I’m not sure what happened during their cleaning but I would DEFINTIELY NOT recommend this company. They are coming out tomorrow to see what happened but all of this is very inconvenient to me as a customer.