SpringHill Suites Philadelphia Langhorne

I just returned from a weekend trip to Sesame Place with my 2 year old daughter and we stayed @ SpringHill Suites. This hotel is PERFECT for families visiting Sesame Place. The walk to the park is seriously less than 5 minutes. Like another reviewer wrote, it’s closer to walk from the hotel than it is to walk from the parking lot of the park.
The room size is great. There was plenty of space for my daughter’s pack n play and it wasn’t in our way at all.
Everyone at the front desk was very friendly and helpful. The free breakfast was decent and the marketplace in the lobby was useful when my daughter needed milk.
I wish I had known about the play room — I just saw the photo on Unilocal today! If it hadn’t been so cold out I would’ve checked out the outside sitting area with fire pit, which was a really nice touch.
There are restaurant options within walking distance for dinner, as well. We had yummy Mexican food right across the street!
I will absolutely stay here next time we go to Sesame Place.

Outstanding stay here for a recent trip to Sesame Place. Only removed one-​star as high-​speed internet is $ 4.95 upsell, and it didn’t work. The front desk waived the fee, just a small inconvenience.

The first thing you’ll notice when you arrive is that the hotel has absolutely no suites. I’m not sure how you can call a rather small hotel room a suite, but they do. I guess if you add a small couch a desk and a microwave you can call your hotel whatever you’d like. We were shocked. We should have examined the pictures better. When we book a suite we expect for there to be some type of separation between the beds and the living area. There was none. This was a big deal for our family because without the separation we are stuck in the room after the kids go to bed without anywhere to go. When you pay $ 279 a night at a hotel called SpringHill «Suites» for a «suite» you expect a lot more than a small hotel room!
In addition, we were given a 1pm check out only to return at 11:30am to discover that our keys had been deactivated because we had removed our luggage. When we asked if we could get new keys so we could change for the ride home we were told that the room had already been cleaned and it would not be possible. Only after 10 min. of arguing did the front desk finally give us keys behind the managers back. He did not care, he was not going to clean the room again. We only needed a place to change.
The location is the only positive, but not enough to earn more than one star in our experience.

First and foremost, the hotel is right across the street from the Sesame Place entrance. This is awesome. No waiting for hotel shuttles when you need to go back to the room for a nap because it’s just a short walk back. It seems that most of the guests are families while I did notice a few business travelers who seemed comfortable at the complimentary breakfast. The hotel offers valet parking in the summer months. I believe this is to prevent people from parking in their lot during the high season. The valets were very quick, efficient and friendly. We checked in with mobile check in which was really nice. I received an alert on my phone when my room was ready, hours before check in time. One complaint is that twice we had to call for pillows and towels. Each time the response was, «I’ll be right up.» However, the towels took 20 minutes and the pillows took over 30 minutes to arrive. This would have been acceptable if I were told how long it would take to get these things when I called. Suggestion: Don’t say I’ll be right up is you can’t come up to the room within 10 minutes. Simply give a reasonable time window so guests my plan accordingly. Suggestion for the exercise room: the thermostat is set to 72 degrees. When running on the treadmill this is pretty warm. Please set the thermostat lower or allow guests access to this. 68 to 70 is way more comfortable for exercising. This is especially necessary since the room is small and the air did not circulate well. All in all we always have a nice stay at this property. The staff is friendly, the pool and hot tub are nice, the exercise room is adequate, and most importantly, the rooms are clean, comfortable and well appointed. We look forward to staying her again.

My family & I just stayed here from August 12^th to August 15^th. I’ve stayed at many SpringHill Suites over the years. You are paying the extra $$$ for this hotel because of the «walkable» path to Sesame Place. The staff was very friendly and helpful. We needed towels on a few occasions & the staff was able to make recommendations for food. However, with this particular hotel, they tried to squish everything into a very small space and it shows.
Where do I start with the things I disliked:
— The only had complimentary valet parking available, if one of the dozen+ spots on the front lot were already taken. While valet it nice, it’s not kid friendly when you are in a hurry to go. Come check out time, there is a waiting list for suitcase carts, etc.
— Complimentary breakfasts are normally great. (a) However, the space for this was very small. They only had a few tables that could accommodate families with children. So, if there were already more than a few, you had to go back to your room and eat. (b) And the two counter tops of space they have laid out for food preparations is not enough. There is no room for people to walk around and/​or space for them to sit things while they may be waiting for a waffle or the toaster. © And whomever is in charge of the menu needs to learn to switch it up every day. They actually served the same scrambled eggs everyday I was there for the hot meal. Gross!
— The swimming pool was rather small. Most kids are under 4 feet tall. They had a small 3 foot section, that dropped quickly to 4 feet, that dropped quickly to 5 feet. 4 kids and 2 adults and the pool gets rather crowded quickly. I don’t know what they do when there is a lot of them.
— The room had a horrible set up. They tried to make things look modern, but to me it looks like a lot of wasted space and it felt cramped right down to the suitcase rack over top the a/​c unit, which if used partially blocks the vents. (a) The bathroom was one room; instead of having a separate sink/​vanity from the bathroom/​tub. It also had a glass coated sliding door that did not lock. Any time the light switch is turned on in the bathroom the whole hotel room is lit up. It’s really hard for kids to sleep with the lights on. (b) There was also no table space. Combining two end tables for to kids can eat their breakfast or dinner makes for a nice mess.
I think next year, we’ll go back to the one about 2 miles from Sesame Place. That one had a huge suite and was much more kid-​friendly to me.

This hotel has been a huge disappointment. First of all, I had to make the sofa bed myself, which if I told you that 4 people are staying, should have been made already for the price of $ 209/​night. Second, the room was dirty. There was dust and dirt in every corner and hair all over the dust ruffle. I asked for an extra pillow and said I was leaving for lunch. When I got back, I still didn’t have the pillow, so I requested it again. When the pillow was brought to me, it had a gross, crusty, yellow stain on it, which couldn’t have been there had the case been washed. Next, as I hung the hand towel on the rail again (still dry), the rail fell down. As I type this, I’m still sitting here waiting for the stained pillow to be replaced. The other reviews were right about one thing, the valet service is great, but that’s not enough to make me ever stay here again. Not even the location will bring me back. I expect more from a Marriott hotel. What a shame. There are far better hotels in the area.

Perfect location.
Clean hotel
Play room for the kids
Friendly staff
Closer then the actual sesame Street parking lot

We checked in less than 3 hours ago, and I’ve never been more impressed with customer service anywhere than I have been at The Springhill Suites in Langhorne. Carey was at the front desk when we checked in, much earlier than the posted check-​in time, and she was extremely helpful. She located a room that was ready early and was careful to check if we would prefer a room next to the pool or on the main floor next to breakfast. Additionally, she asked if we would prefer a shower-​only room or one with a tub. She was careful to explain the pool, breakfast, and playroom options and times as well. When we entered our room and realized the shower-​only option wouldn’t work for our three-​year-​old, who would likely require a bath after visiting the park, we returned to the front desk where Carey was happy to swap our room for us. She was so gracious and friendly, never making me feel like I was being a burden for my request. Shortly after this positive encounter, I was further impressed by the two men at the valet. Although we had chosen to self-​park, one of the men overhead my daughter requesting some water and gave both my kids bottled water from the iced cooler. Again, the customer service at this hotel is so friendly and accomodating. The hotel itself is spotless and updated and I’m so glad we chose to stay here!

This hotel was an excellent choice. It’s directly across the street from sesame place, and other great restaurants and not to mention a mall. The breakfast was awesome and they have high chairs which was a plus. This hotel is definitely child friendly. You will hear kids crying and that’s totally fine when your a parent. The pool was nice but the water was very cold and the towels was little. My only complaint was that the children play room wasn’t open which doesn’t open until after Memorial Day which was a bummer. I wish they would of posted that somewhere.

I’ve stayed here for about 3 weeks now, and will probably be here for potentially one more for work. I do feel like the hotel is well maintained, and as previous Unilocalers have specified, the staff at the front desk is very friendly and cordial.
Also similar to what prior posts have indicated, the housekeeping staff is very aggressive to get in and out in the mornings — and you can tell they are held to a high standard not only for time spent per floor/​room but for quality of clensliness in rooms. The pro of this is that the rooms are always very well maintained. The cons is that they are not quiet in the AM at all. In fact, one of the male housekeeping staff uses the latch on the door to keep the door open so he doesn’t continually have to key-​card-​open it, and it bangs and reverberates all the way down the hallway. This morning I could hear one of the supervisors yelling room numbers to another one that still need to be completed. If you are an early bird and get out in time, then this is probably never gong to be a concern. If you tend to work later in the day, or want to sleep in on a day off, good luck getting quality sleep.
The last complaint I have is that the breakfast in the morning is sub par. I usually only want a bagel and yogurt, but I have regularly found that the bagels are stale, and the yogurt to be gone. They clearly manage their food inventory closely for this to be the case. I’m just disappointed because when I compare it to other similarly priced hotels I have stayed at for business — It does not stack up at all.
Overall, a very nice and clean hotel. The front desk staff is curious. The rest of the hotel leaves some areas for improvement, but nothing that would stop be from staying here again — just don’t know if I would recommend it to a friend.

This is a great new hotel — we enjoyed it! It’s a springhill suites, so set your expectations properly and you won’t be disappointed. We got in late, only spent a night and were gone but it was all good. Room was very cool with lotsa space, being a suite. It was very clean and comfortable. Quick efficient check in and check out. We wanted a quick bite and a beer and noticed 2 places about 100 yards away. The front desk clerk gave us a good recommendation and it was spot on for what we were looking for. Free breakfast buffet was simple but good and did the trick. We got a nice price online and were happy. Will definitely stay again if in the area.

We have 2 young children. The place is perfectly situated for strolling to Sesame place. Can’t beat the convenience of walking back for lunch/​afternoon nap. The playroom and free breakfast are nice perks. Seating at breakfast can be very limited.
The setup of our room was not the best for kids with an earlier bedtime than that of the parents. The bathroom door has a translucent door that is perfectly situated to shine brightly onto the beds even when closed. The desk is separated from the beds with a floor to ceiling partition of the same translucent material. So plan to be in the dark if your kids are sensitive to light when they’re sleeping.
Our room had a tub. It was nice to have after the water attractions at Sesame Place.
This is the hotel we would stay at when we visit Sesame Place again.

It was really the perfect place to stay if you are going to Sesame place. Clean, modern and comfortable. Plus the rooms were big and had a little couch area.
Easy walk to Sesame and good breakfast.
I would def stay again.

This place is great. The rooms are spacious, modern and clean. You can walk right across the street to Sesame Place. The hotel as complimentary valet and breakfast. Their is a small outdoor lounge were you can see the firework show from Sesame Place.
The only con’s and this only applies to parents with small kids. Their is no tub in the bathroom and no cribs only pack and plays which are to hard for the kids to sleep on. The bathrooms are rolling doors and right top of the bed pretty much so no privacy in the bthrm.

I really want to give it. 3.5 stars.
My family and I just stayed at this hotel for 4 days this past weekend (with the sesame place buy 2 nights get one night free package. When I travel, especially with my family, I rely on a hotel to be my home away from home. There were a few hits and misses with this place. Some qualms I had, others have listed in prior reviews, so I went in not expecting perfection.
Pros:
Proximity to Sesame place
Playroom, which my daughter used daily.
Pool, though small, was warm and served it’s purpose.
Clean throughout the hotel
Complimentary Breakfast
Cons
No tub in our room… I prepared by bringing a portable fold up tub. Thank you Unilocalers for that little nugget of info.
No locking door, the slider didn’t close all the way and I spent the entire time on the toilet trying to maneuver out of the reflection in the mirror on the wardrobe right outside the door where my child and husband could sit on the bed and return the glare… Very odd.
That bathroom light directly in front of the bed was very bright. The nightlight was great, but I’m up before everyone in my home so just a light over the shower would help.
My main gripe was the over eager housecleaning that rudely entered my room 9:00am almost hitting my 3 year old with the door knob.
She hurried and knocked on 2 – 3 doors in the hallway at once not spending time to wait and hear me yell… Just a minute… 2 times. To which I was getting pants on and walk around the outside of the bed. My daughter jumped off of the pull out couch and walked past the door, At that point I hear the electronic key lock and then then door starts to open. Thankfully I ran to the door in time to stop her from entering and knocking into my child. I was so upset. she said. Do you want cleaning?.. Of course I do, but at 9am in the morning? The dang park doesn’t even open until 10 am, can I get dressed first?
I called and made a complaint with front desk, who transferred me to housekeeping. She said. Well they knock three times… (Insert blank stare) Three times in 1 second? Springhill wouldn’t it make sense that families that are staying and aren’t checking out will need additional time? The very next day… Check out morning speedy Gonzales knocker did it again at 9:30am. This time my shirtless husband stopped her from entering the room, since the knock was simultaneously with the the keycard entry… maybe a 1 second delay between the two. She asked again… Do you need cleaning? It’s check out morning! Who needs their room cleaned at 9:30? Check out isn’t until Noon! My husband has the patience of an angel couldn’t believe how ridiculous she was.
There is no room service, which I didn’t expect. but dealt with it. Everything in the surrounding area, closes at 10pm, so if there was anything I needed after then, without rallying up the family… We waited till the next day.

Being the closest hotel to Sesame Place, they seem to have figured out their target demographic. That being said, in some ways they cater to young children and in other ways they completely sabotage parents.
For example, they have a delicious breakfast and had a balloon artist making hats and animals for all the kids. There’s also a playroom with toys and books by the front desk. I had brought some books along, but it was nice to see them there for rainy days or kids that might have forgotten to bring a bed time story. With Elmo so close by, we didn’t spend any time in the play room besides a quick walk through.
However most of the rooms don’t have a bath tub. Bathing my kid was especially rough because she doesn’t like water splashing on her face. More than two nights of bathing your sweaty, dirty, wiggly, water hating toddler in a shower will make you want to inflict physical pain on the individual responsible for such a bonehead omission.
My favorite was the sliding bathroom door that, while pleasing to look at, doesn’t lock. Although they don’t list it as an amenity on their website, for the entire duration of your stay you’ll be provided with a complimentary bathroom assistant. You will be cheered with the likes of «Mommy! Mommy! You go potty! You a big girl now!» as your bathroom assistant eagerly barges in to help you unroll 67 squares of toilet paper and flushes the toilet while you’re still urinating. Everything you leave in the potty will be visually inspected, commented on, and flushed again and again and again. All of this awaits you for free at the Marriott.

Clean and Modern. Friendly and attentive staff. Great amenities for the price, including wifi, breakfast, pool, gym, and proximity to sesame place cannot be beat.
All families here so you’ll feel comfortable and can be yourselves when staying.
Loved it. Worth the price.

A fairly new hotel, great for corporate and private customers, Sesame Place close by as well as the Oxford Valley Mall (Neshaminy Mall is better) And of course by chance you need a new car or truck there are tons of new and used car dealers all round the place

I might feel differently when more kids are here, but for now this hotel is superb. I did not realize Sesame Place was across the street-​I only noticed the hotel is within walking distance of Bonefish Grill which should be perfect once it warms up. The rooms are well decorated and well designed. The only questionable element is that the parking area wraps around the building and I am wondering whether I will be able to find a space in the summer.
I could stay here for business or leisure.

Phenomenal!
We were probably one of the few guests here not for «Sesame» but we still enjoyed our stay. The lobby definitely highlights the close proximity to the theme park, but not in an overly obnoxious way. We were in town for just the weekend while visiting family and found that this SpringHill Suites worked perfectly for our needs. The bathrooms are gorgeous and the rooms are very clean and well equipt. I understand this is a newer location, but they seemed to have things down. The staff was courteous and efficient. I would definitely stay here again the next time we are in the area!