Fitzpatrick Concrete

Just had some work done by John Fitzpatrick Concrete. Now that the process is over, I don’t think I could be happier. They were very friendly throughout the process and answered the myriad of questions I had. Once the order for the job was placed, the work was started and completed very quickly, quicker than I even expected or hoped for
The work I had done was their «Pro Overlay» on my homes front steps. The concrete on the steps was severely cracked. They patched up and sealed all of the cracks, laid down the rubber Pro Overlay on top of the steps. They then painted and sealed the sides of the steps. Now I have the nicest looking steps on the block.
After the work was completed, I had to wait a few days before I could walk on the steps (obviously). John Fitzpatrick himself called a few days later, explained that they took some of the overlay to their shop to cure on their property, so they could monitor how my steps would dry. Once they were satisfied with the curing, they called to tell me it was okay to walk on the steps.
Highly recommended, very professional.

I am shocked that, in this economy, a business owner has the audacity to treat potential customers with such a condescending nature. When I asked for an estimate, John Fitzpatrick shows up with an attitude. I told him I was thinking about adding Pavers to the job but was open to other ideas. He then gives me a quote for stamped concrete. I called and asked for a quote for the Rubber Overlay which we talked about at the home show. He said «you said WE were the experts. It’s a bad idea» in a nasty tone. He wasted my time. There are several companies that will treat you with respect. Stay away from this one!

Even after reading numerous bad reviews of this company online, I still called for an estimate because it’s very close to my house.
BAD IDEA.
I asked for a quote on repairing a sidewalk, and right away the owner gave me attitude, accusing me of being a realtor who was just wasting his time to get a quote so a home can go to settlement (I’m not a realtor, by the way). I was shocked, and told him that wasn’t the case, that I actually needed work done (true). He then said that he would drive over and give me an estimate later that day (while I was at work) and leave it in the mailbox. I checked the mailbox when I got home that night, there was nothing there.
I called him the next morning and he was incredibly rude, saying «Yeah, I’ve decided not to give you a quote.» When I questioned him as to why, he said «I don’t have to give you a reason, I don’t have to quote anything if I don’t want to».
I then brought up all the bad reviews I had seen online and told him that I should have known better and he said «Okay, go ahead and write a bad review how I refused to provide you a quote». So that’s what I’m doing.
Don’t waste your time with this guy… there are plenty of good people in the world, no need to give your hard earned money to jerks.

I had my entire driveway redone by this company. I also opted for the stamped concrete and coloring. After about a month after everything was done, I started to notice that the color and sealant were coming up in places on the driveway (side note — I noticed this before there was any ice or snow on the ground so it was not salt damage). I contacted the salesman who came to the house and looked at the spots; I was told that it appears that the sealer froze due to the cold weather and bubbled up. Once the bubbles dried up, when we drove on them, they pulled the color and the sealer off of the concrete. The salesman spoke with John Fitzpatrick (owner) and I was informed that they would either re-​color/​seal it for free or give me a discounted price on a new color (I was unsure of the original color that I chose). This was in December of 2007. I waited until May to call them back so the weather would be warmer. The salesman I dealt with does not work with the company anymore, so I contact John (owner) directly. After explaining to him what I needed, he proceeded to curse at me repeatedly, call me names and tell me that it was salt damage because of my own stupidity (as I stated earlier, this all happened before salt was even being used on the roads, and I know I didn’t put any on the driveway.)
John hung up on me twice. On the 3^rd phone call, I was able to calm him down enough to speak with him reasonably. He agreed to come out and look at the driveway (the call took place on a Friday). The following business day (Monday), John comes to my house with 5 other employees and proceeds to use a leaf blower and a broom on the driveway to clean it and re-​seals the driveway. The product he used to re-​seal the driveway is meant to emulsify the acrylic of the old color and sealer. I will admit that portions of the driveway look better, but there are still plenty of places on the driveway that still do not have any color at all. On top of all this, when John and his crew were finished re-​sealing the driveway without my permission, he neglected to put up any sort of barrier at the top of the driveway, yes, someone used my driveway to make a u-​turn, now, on top of having a spotty driveway, I have these beautiful impressions of someone’s tires in the new sealer. I once again called John and explained to him what happened and that I was really not happy with the work that he did. I was called a dead beat, told to crawl back under the rock I came out from and that he will never come to my house again to perform free work.
In my estimation, the work he is doing is not free, I paid for it with the original contract.
I also found out that this exact problem has happened to several other of his customers (apparently it was a bad batch of sealant from his materials company) and he either lied to them and told them it was salt damage or some sort of airborne petroleum product (I live in an area with natural gas so he couldn’t say to me). He then offers to split the cost to re-​paint and re-​seal the driveway or they are out of luck.
I would seriously think twice about contacting Fitzpatrick concrete for any type of work you are looking into them for.