U-Haul Moving & Storage of Landover

Despite computer troubles, Larenzo was helpful throughout the entire process, even helping us unload. Facility was clean and easy to get in and out. Overall very solid experience, in particular a positive review for Larenzo and the rest of the crew.

Scheduled a 7 am appointment on Sat morning to get a trailer hitch added to the car. They said on the phone it would take an hour. Ending up taking three. Their work was good but sitting around for 3 hours when they said it would be 1 was frustrating. Also, can’t connect to their WiFi.

Let me preface this by saying that the only reason I was at this location was that I was told by the U-​Haul on Columbia Pike in Falls Church that my 14′ truck reservation would not be available. Mind you, they to tell me this at 9:30 on a Friday night for a 9:00 AM Saturday pickup when I had made the reservation nearly two weeks in advance. I got back from the movies and went online to make a reservation at this U-​Haul. They didn’t have a 14′ truck but DID have a 20′ truck. Reservation made.
I called at 7:30 A.M. to confirm my reservation and pick up time. The guy on the phone said the reservation was here, the truck was here, and everything should be ready to be picked up between 8:30 and 9:00. We arrive at the U-​Haul and not only do they have no such 20′ truck, but the three guys that were there had no idea who I had talked to to get such information. They also had no idea when they would have a truck, ANY truck, and really just sat there. While we were there, there was another couple experiencing the same problem.
Since they were not making any progress on finding where there was a truck, I went to the Ryder dealership across the street. They got me in and out with a 26′ truck in under twenty minutes. I highly recommend that you just go across the street and save your money and time.