Enterprise Rent-A-Car

I rent from this location about once a month and have been very pleased. Staff very helpful.

Great service, close to my home. Staff is very friendly.

I have been renting from Enterprise for years. Occasionally I run into an employee that is new or is struggling, however there is always someone there to assist (Land O Lakes Location). I have not had as much help at Airport locations. The former manager, Melissa was absolutely awesome and I was so sorry to see her go. Patricia, the new manager has also been great, and I enjoy it when she is there as she really makes her regulars feel welcome!
Long story short: Enterprise is by far the best off airport rent a car company out there!

Thumbs down! There employees are rude uninformed, disrespectful and make you run in cirlcles. No thank you. Walked out will take my business elsewhere. You’ve been warned!

I made a mistake and Patricia fixed it for me, I had a change of plans and had to drop at airport. I would just suggest a service that drops off car to me.

Ben with enterprise responded to my review as damage control. I appreciate your response Ben but Enterprise has been doing this for years. I know your job is to make your company look good. My review has been based off numerous experiences and not just at this branch. Enterprise will post a response and take care of the specific issue but keep doing it. This has been proven. The lack of ethics Enterprise has shown to increase numbers proves this. If you really cared and wanted it to stop as a company, you would have done so many years ago. Instead you offer a refund or a weekend special to make it go away until you get caught again. Your management encourages your employees in this behavior with employees to increase numbers. Then when a complaint reaches a corporate level or social media, your company acts like they have had no clue those issues were going on. Then your company will refund or offer a free weekend special to make it go away. Look at how many complaints there are against your company? I rent frequently and my company uses Enterprise as a last resort because of the issues they have had with your company. My review stands.

I rent from this office at least once a month. I am pleased with the service I get here. I think the Manager is effective and the staff do what they can to accomodate when the rules allow. Recently, I rented a car that had been smoked in by a prior renter. I did not realize that it had been smoked in because I was sick and couldn’t smell. Unfortunately, I had put gas in the car — they discounted the rental 10% which repaid the gas by $ 20 but I was still out $ 30 due to gas prices being so high. In summary, I would prefer to pick up a car that is full and return the gas full then have to return the car with the same amount of gas. I always lose money this way and I just wish they would go back to the full gas tank policy. That is the only reason this review is 4 stars and not 5. Bring back the full gas tank policy — please.

Horrible experience renting a car from Enterprise. Checking out the car was quick. Employee quickly scanned the outside of car for any damage. Returning the car, the employees get down on hands and knees looking for the most minute defect that was no doubt there during the first scan as the car was only drives 5 miles during week stay to the grocery store. They then billed our credit card a few weeks later 500.00 for damages. Total scam.