Lowe’s

Really do not understand why they are so great really the employees know nothing and management is just as ignorant. If a person gets terminated from depot there they are

I love this store. They have everything you need for the holidays. I think the quality is better than walmart even though walmart has lower prices.

Just bought a fridge that was marked down because it was a return had a dent on one side and got a water filter changed but this was disclosed I fully inspected this before I purchased it after the delivery I seen it had major scraps on the side and more dents the GM Jeff was a complete a hole he tried to make me feel like I was asking for a hand out when that was not the case said return it are deal with it I said even if you lose my business as a customer and he said It was my choice to buy from home Depot etc I didn’t get no sorry or any kind apologie after I spent over $ 1000 I will no longer buy from them and keep my purchases strickly home depot a simple sorry could have resolved this.

Service was and is terrible. I’ve been in the mini blinds section for 25 minutes after people being paged for assistance someone from a different department after 15 minutes, now she’s paging someone else 10 more minutes have gone by. I’m outta here, this store sucks. I’m not coming back, and no I’m not going to another Lowe’s. 30 minutes now, my entire lunch is shot.

worst store experience ive had in a long time I suggest go to home depot or another lowes store. Everyone working there just turned 18 don’t know what they are talking about when it comes to product and have attitude all day. Also the management and human resources is awful too and has attitude like the kids working there. STAY AWAY FROM THIS STORE!!! O. O

I always love my shopping experiences at Lowe’s, their stores always organized and their staff is always very friendly. I love that I can ask any staff member where something is and they can point me in the right direction every time all the time. Thank you Lowes for being there for a homeowner in need!

Had a great experience here yesterday that was completely offset by my experience today. Yesterday the lumber sales associate was helpful and courteous in helping me with a purchase. When the materials I needed ended up being to big to fit in my car he let me know the store could hold it for me till the next day. Thus worked because I would have access to a truck and would be able to pick them up. Today when I went to pick up my purchase, it took forever for customer service to find an associate to retrieve my items. When an associate was finally found they couldn’t locate my items for 20 minutes. After finding them the employee drug my wood through the store instead of using a hand cart, damaging the corners of my materials. One corner of my material looked as though it had been sitting in water because the fibers had expanded and you could see a water line. While this was the same wood I had purchased the day before it was certainly not in the same condition it had been the day before.

Becky in appliances is amazing! Very helpful, knowledgeable, and courteous. Work with us to do a transaction from one state to another. Amber took over when Becky had to leave and was just as wonderful.

Terrible customer service! ! More than one time i have experienced this. Many employees just walking around and no one wants to help. I will never step foot in that store again!!!

I really like this Lowe’s. It is always clean and well-​organized, the employees are very helpful and friendly, and the prices are reasonably low. In fact, this is my primary hardware store for all of my hardware needs.
I have purchased many items at this Lowe’s, from light bulbs and sprinklers to a refrigerator and clothes washer/​dryer. Just about anything I need is always here.
Throughout all of my visits at this location over the years I have always left this store pleased. Believe me, I’ve constantly got a running list of all the things I need to buy at Lowe’s, and then I can be Mr. Fix-​it around the house. I really like Lowe’s because I like to «get er done,» and Lowe’s helps me do it.

I plan to return, again and again.

Guys, first of all I don’t work at any hardware store, so this review is not to skew anyone to shop elsewhere. I spent $ 11,000 on a new kitchen and so far it’s a fiasco. What I wanted and what I signed on paper are two different things. I was bait and switched bigtime. The demo guys did not cover the area with plastic so the whole downstairs had dirt and dust. My new cabinets are smaller than the old ones, and I have no shelves where there was before. Honestly, I regret even commissioning them to do the job, You can’t trust no one anymore with a remodeling job unless the are family

Disappointed with the customer service. Seems as if all the employees go home after six. We searched for someone in lights and ended up talking to a young kid who has no idea what I was talking about. Then went to faucets and waited for 35 mins for someone to help. Not a single soul passed by. Went up and down aisles to find out they were just there to stock shelves. We left and went to Home Depot.

the better of the two in my area for sure! can’t stand the one in palmdale, never enough help and most employees don’t know a screw from a nail. but here Ive had good luck, service and fast checkouts. thanks!

Jhenifer helped us design our dream kitchen. We also purchased stainless steel appliances & ceiling fans ! Got lots of discounts!

good place with good prices. Make sure you take advantage of their price beat guarantee!

I like the selection they have better than Home Depot. My husband prefers Lowes over Home Depot also.
HOWEVER, there are a few people here who clearly know nothing about hardware. I asked a guy in the door knob asile if they carried polished nickel door knobs. He had no idea what polished nickel was. I thought I would describe it by telling him it looked like chrome. He also had no idea what chrome looked like because he showed me brass door knobs. Then I moved on to asking him if they had a set of knobs for French doors. He ALSO had no clue what French doors were. I asked him if he knew and he said «I kinda know». No, dude. You either know what the fuck a french door is or you don’t. Clearly you don’t. Don’t pretend.
The last time I was in, I asked one of the employees where the shop vacs were, and he pointed to an asile. I get to the asile and they were nowhere to be found. I am 8 months pregnant and waddling like a goddamn penguin and you send me all over hell and back when clearly I am struggling to move. Bad customer service.
ALSO, the fact that they have to call a manager for an override every time you request a Military discount is a pain in the ass too. Home Depot just has to scan a bar code and you are done. They should fix that so that its not such a hassle.

This is my local Lowe’s and it is great. Most of the workers are great. Andrea in the garden center is a wealth of knowledge. If you ever have any plant questions be sure to ask her. This Lowe’s tends to have a high standard of who it employs, because everyone that works here is very helpful. There was once that there was an employee who was less than courteous, I let a supervisor know, they took it seriously and it never happened again. Great Job Lowe’s

My husband and I recently purchased a home in this area and this has become our most frequented retail store in the last several months.
Remember your grandparents taking you to the hardware store when you were a child and they knew EVERYONE there and it was as much of a social outing as an errand? (Ok, maybe you don’t, but I do.) Regardless, this is exactly the same. But it’s a big box store that has EVERYTHING. We have spent THOUSANDS of dollars here in the last several months on items from large appliances to light bulbs and screws.
This place is beyond accommodating, friendly and helpful.
The staff is knowledgeable and fun.
Christine works in seasonal, but is a little bit of a «Jill of all trades»… she knows where EVERYTHING is. I’m not totally DIY-​savvy, and she kinda laughs at me when I walk in with a list and a pout on my face and say «Cristine, help me!!».
Neither my husband, nor I have ever had to be responsible for winterizing a lawn or garden before… the guys in the greenhouse walked us through it, told us what we needed and we went home confident that we knew what to do. Awesome. And guess what… we only paid for the fertilizer… the advice was free.
We bought several large appliances, and a BBQ. We wanted to BBQ assembled and delivered, guess what? The assembly and the delivery NEXT day was free. The guys who came to deliver the order not only set up all the appliances, cleaned them, but also made sure everything WORKED and that we knew how to use everything.
Keep your receipts for EVERYTHING, they have a pretty generous return policy… you decide something doesn’t live up to your standards? Cool. Bring it back… that includes plants that die — within a year. Not kidding.
You’ll NEVER have a problem with parking. The lot is HUGE.
You’ll probably never have a problem with an item being out of stock… their inventory is phenomenal. If they don’t have it, they can usually get it for you in less than two days.
The store is clean, organized and the prices are reasonable.
I’m a happy customer… probably have to head in there today. For something I’m sure.