Lancaster Neuroscience & Spine Associates

Finally got in to see the doctor and his response…
” I don’t know why you’re here“
Apparently he read the notes from other unrelated procedures I had had and blamed my discomfort on a suspected but undiagnosed condition. Easy way out, huh?
Then he offered physical therapy ONLY after I suggested it.
A family doctor warned me that they get paid by how many surgeries they do and if you aren’t looking for a surgical procedure they won’t treat you seriously.
A statement I totally believe. Basically I got no relief and was judged by my medical history before I even walked in the door. And the doctors here make big bucks, why?
On the upside he was pleasant, almost too casual and spoke in terms that I understood.
But I couldn’t shake the feeling… What a waste of a copay…

I would rate the doctor as reasonable as I can due to one visit. He’s honest and practical.
HOWEVER!!!
Their scheduling people leave a lot to desire. The day I was in the office she began to complain about my insurance and gave the doctor a bit of a hard time as well about it. She went ahead and scheduled me even against her desire too and 45 minutes later called me and moved my surgery date, which I was ok with because it was the same week.
3 days before the surgery I call to confirm and I come to find out that I wasn’t scheduled. When speaking with the scheduler, she claimed they rejected the location but when I spoke with my insurance carrier they said they approved it and told her that! They new her name and time of call.
Then she has the never to tell me to wait 3 more weeks!
Unprofessional. Unrealistic and not a way to behave for a medical office.