Furniture & Mattress Discount King

I’ve had an ongoing with problem this business for over a year now. I purchased a couch and ottoman at a very reasonable price so I purchased a 5 year unconditional warranty as well.
While in good condition the couch had cushioning on the corners while in transport that were stapled into the front. Not noticeable but annoying.
The ottoman was missing legs and chipped up out of the packaging. Took me almost a month to get the legs. I brought it in to be replaced and the one they had was even worse but I got the legs from it. A delivery date was scheduled but they never showed up and never called.
Early last month (1 year later) they called me to tell me the ottoman was in. Another no call/​no show. When I called later that week «The truck was broken».
Another delivery date was scheduled. A third no call/​no show. I called later in the week. «The piece was damaged.»
So I’ve now sent complaint to the Better Business Bureau and Federal Trade Commission.
I’ve also Unilocal!ed.
MY ADVICE:
The prices are tempting on the outside but bitter in the middle… like a chocolate covered onion.