Extra Space Storage

I stored my household goods here for over a year and the experience has been a positive one. I’ve received pleasant reminder calls and email reminders to avoid late fees. The site is very clean, secure and well maintained with a knowledge, professional staff.
I could have done without a 8% rent increase after only renting storage for five months. This was unexpected and past experience most facilities wait at least 12 months with a 6% increase. That’s an entire month of rent over a year. I asked Nathan when I signed my contract when my first rent increase would be and his reply was 12 months.

I am really glad I found Extra Space Storage I like the facility it is clean and conveniently located off avenue I and the freeway. I find it easy to get in and out of the facility and I feel safe when coming to this location alone. I would also like to comment on the customer service I received from Mr. D. Smutz he was very easy going and welcoming. Happy with my new Storage facility!

Let me start by saying that I’ve only had one storage space prior to using Extra Space and I was not expecting much when I came to rent a unit. They blew away my expectations. The guy was so friendly and helpful, just a nice guy who was chatty and personable. & he even gave me a tour around the place with little golf cart. He showed me exactly how to use all the nifty little things around my unit, such as the door holders & timers.
The space that I am renting is super clean and they even provide little carts to make moving easier in the halls (because my unit is inside). It totally cut my unloading time in half. & they keep a bathroom on the premise too, which is so useful on days when I’m digging through my storage for a while. It’s all the little things that make it so much better than just another storage place.

The ladies here are very professional and super friendly. Both Rebekah Bennett and Lisa Winn were very helpful. After a poor experience at another extra space, we were happy to find a much better staff. Clean facility and great security. We’re happy to leave our belongings in their care. Definite 5 star service! Highly recommended.

Super pleased to say that we found the perfect place to store our extra household items. This place is clean, well maintained and easy to access. Rebekah, who helped us was personable, knowledgeable, and eager to help. We never felt like she was pushing a sell but wanted us to be happy with our choice.