Clark Pest Control

We have been with Clark for 12 years and never had a problem, anytime we have had issues after our service, they have come right out. Today, after speaking with Mary, Clark will be losing our business, specifically due to her lack of customer service and being told our technician could only come out to address the issues we are having on the 2^nd or 3^rd Friday of the month. We just had our service on June 12 and are inundated with black widows, ants and worse. Mary told us our technician is only in this area the 2^nd and 3^rd Friday of the month. We have never waited 2 – 3 weeks for them to come out and re-​service due to a problem. Mary’s attitude left a bad taste in my mouth and when I told her I was unhappy, she said, «Why because I am following the rules?» She then proceeded to hang up on me while I was explaining the reasons I was upset.

I’ve been a customer of Clark pest control for a long period of time now. I have been very pleased with their service throughout the years whenever I do end up having any problems there technicians are very knowledgeable and take care of my problems right away. I have only had one problem and it had nothing to do with my service technician, I had an issue with my account so I was transferred to a person claiming he was the boss upon talking to this individual I found out it was a woman a supervisor by the name is Kathy, I explain my problem to her and she proceeded to talk down to me at that point I kept trying to explain my issue but it didn’t matter because no matter what I said this individual was going to be right and I mean no matter what I said. so at that point I couldn’t take it anymore so I hung up I tried calling back but I kept getting transferred to her so I stop calling all together. upon speaking to a previous employee that works for the competitor now he explain that she is not a reasonable person and treats others as if they are incompetent and beneath her and treats the individuals that she is responsible for as numbers not people. he did explain that her employees go to others for help when they need something that involves them or a company issue. I don’t know that there is any truth to this but because of the way that I was treated it doesn’t seem to be far off from that story from my point of view this would not be a proper way to run a customer service based company. needless to say I am still a customer due to the fact that I like my technician and he is a great individual I hope this helps any current or potential customers if you ever have a problem thank you

The BEST pest control service EVER!!! Seriously!!! My folks have been long time residence of the Antelope Valley. They live in a mature, well kept, lived in neighborhood. They have beautiful well kept landscape… What I didn’t know was pesky, nasty, ugly rodents and insects LOVE it!!! One day I noticed a black widow and so I freaked out!!! I was chatting with another spider hater and they recommended me to Clark Pest Control… Thank God I did!!! They came by quick was able to asses the situation and had a full blown «asses and attack» the situation. I told them to find out whatever was wrong and fix it! So they did :) Now I’m not gonna tell you all the nasty they found but it was enough for a «F» rating at a food place. So far my folks have had them for over a year and I’m proud to say they are infestation free :) The technicians are very professional, clean and efficient. I was expecting a lot less in mannerism but they are extremely into there job and proud. Also I don’t know how much my folks are getting charged for the routine check ups but I do know that they squeak when they walk so for them to keep Clark Pest Control they must be pocket book friendly.