Camacho Auto Sales

Rip off!!! Awful customer experience. Had to leave because the prices they charge are ludicrous.

I made the mistake to go there some years back, alone and they assumed that just because I was a female that I was an easy mark. That was there first mistake. They even tried to get all aggressive with me and had me cornered in a room like I was supposed to crack under pressure. I still laugh to this day when I told them they should call themselves Que Gacho instead of Camacho.

The worst experience I have ever had in buying a car. Would have done better going to Craigslist.
There are pros:
They will approve basically anyone as long as you have income and they report to the credit bureau, even with in house financing.
But the cons outweigh the pros, HIGHLY. I was sold a car with the incorrect key, so my alarm would sound whenever I unlocked my door. Within 8 weeks of getting the car, I’ve had to replace a battery, faulty tire sensor, brakes, the oil, and I had to purchase the correct key.
I would seriously not give these people the time of day, or a dime of your money. Check all other options before even CONSIDERING Camacho.

I recommend no one get a car at Camacho. i had the worst experience with them buying a car that don’t work engine blew up, they replace it for me but charge me like 1,800more on my balance .the car was still having problems. and to finish it off I was almost finish paying the car I had
Less then 2,000 on balance i stop paying the monthly bill for only two months cause I was going Thur some financial problems and they tow my car away, they only gave like 1 month to pay the full balance of like almost 2,000 they didn’t want to accept my payment of 1,000 or at least make deal with me I could keep my car. i need some type of lawyer to help me ASAP if anyone knows a lawyer that deals with this type of problems let me know thanks

Our nightmare continues. After returning the car and Lon totally lying to us it is day 5 that we don’t have our refund back on our debit card. The insurance commission told me to contact Camacho’s what a joke that is nobody picking up the phone in finance or the finance manager. Just more money I’m out to add to my law suit. I will get my day in court and continue blasting them on every social media site I can find.

If you’re looking for a car online, it helps if:
1) The salesperson who contacts acknowledges any emails you send them. In my case, I received multiple canned emails from the same person, with no acknowledgement of any of the criteria I was looking for in getting a car. Instead of any sort of online interaction, the primary focus here is to get you on the phone.
2) The person on the other end of the phone acknowledges the criteria if what you’re looking for in a car. It felt like I was talking to a grunt whose only goal was to feed information into their sales system and to get you to come in. One, who I may add, was trying to get me to provide my credit information over the phone after I specifically said I was looking to pay for a car in cash.
3) Actually getting a list of vehicles that match criteria. Other dealerships let you browse cars online. They let you filter via criteria such as mileage, transmission, and most importantly, price. I realize that when it comes to things like price, this is negotiable. Still, there’s no list price on ANYTHING on their site.
Don’t believe me? Go here:
When the screen prompts you to sign up for their site, go to «Been Here Before» and put in
.
Everything, and I mean, EVERYTHING here is crafted in a high-​pressure way to get you into the dealership. I couldn’t even get a price of anything on the phone. I needed to talk to the sales manager in person, apparently. Nice tactic, there.
Since I got absolutely no useful information on the phone, I decided not to go in. I told the person on the other end to never mind.
As a final insult, the human robot on the other end of the phone tries to solicit me for contact information of family and friends. I understand getting contact information of people who may be in the market for a car. But why, WHY would you ask that information from somebody who is already aggravated with you and decided NOT to even go to the dealership?
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In a previous reply down below, you’ll see «When a customer lives only a few minutes away we always prefer to have the customer come down so we can give them excellent customer service».
Good customer service doesn’t start at the car lot. It starts with giving a potential customer a quick way of seeing if there’s anything interesting and competitive right off the bat.
It’s respecting your customer’s time. I don’t care if I live 5 minutes away, or two hours away. You’re still wasting my time if you’re replacing a fast, quick browsing experience with a mandatory auto visit. This isn’t 1990 anymore.
This place might be good for you if your credit is bad.
For anybody has cash in hand, good credit, or is computer saavy, go elsewhere.

We bought a car from Camacho three years ago. We had poor credit at the time and they were quick to finance us. I appreciated that. It was easy to pay our bill and they were always professional.
So, when it came time to purchase another car, I thought, «Why not try Camacho?» I went there one morning to look at mini-​vans. I was doing the ‘interested customer’ act where I peer into the windows, something that would send the sharks at a normal dealer into a frenzy to help you. Not at Camacho.
So, I thought that I might take a more aggressive approach to this and walked up to TWO sales guys. One was smoking a cigarette and the other was eating a strawberry Yoplait. Not the fat-​free blue ones… That’s how close I got. Once I was about four feet from them they split into two different directions! Leaving me standing there is a cloud of figurative dust. I can take a hint. I got in my car and left.
But the feeling I got was really wounding. Is it because my husband or father or other male relative wasn’t with me? Is it because they thought I was picking out the «prettiest» car in the lot? I clearly took it has a blow to my gender!
The very next day I bought a car at AV Chevy and the sales guy was super nice, super friendly and stayed there helping me get what I wanted even though my husband wasn’t with me
But like I said, with our previous transaction they were easy to work with and professional. Two stars.

Terrible experience. I called about a car, spoke with a rep. He told me they had lots of cars of the particular make and model I wanted. Set up appontment for next day. I showed up the sales reps seemed unprepared and lost. They took 10 min in the office doing I don’t know what until they took me into office. Seemed very unprofessional and unprepared. So I go into office and the guy starts telling me how they are looking for a car that matches my needs that I specifically was told was on their lot by the sales rep the previous day. So after a bunch of run around they told me they her absolutely no cars to match my needs. ABSOLUTE WASTE OF MY TIME. I read all the reviews online and still gave them a chance but they failed miserably. There must be validity to the reviews. They are not professional nor honest with the custumer. I then called after that to speak to the rep that had given me the misleading information. He was not available (I feel like he was avoiding my calls) left message and called back but still no answer. I then spoke to a women sales rep and she pretty much did not care how disappointed I was. GO SOMEWHERE ELSE!!!