Airstream Heating & Air, Inc.

By far my worst experience with a business! I don’t know how they’ve stayed in business. Had an appointment on Tuesday between 3pm-​5pm nobody showed up or called. After calling at 8am Wednesday morning I was told someone tried to call at 730pm. I never got a call or did i get a reason why the call was made 2 and half hours after the fact. The secretary was trying to figure out what happened. Then at about 2pm I finally got a call back after calling them multiple times with no answer. The secretary said someone would be out later that evening. I asked for a ball park time she said she couldn’t give me one but someone would be there for sure! After waiting tell 9:30pm and again no call I finally went to bed. Called this morning was told they have no idea what happened and didn’t care to find out for me. The secretary did say she could get someone out first thing Friday morning. At this point i couldn’t trust their word and didn’t feel like a priority. I wouldn’t recommend using this company due to poor management and customer service!