Pickypaws

Went in to see the products and once inside cashier was not very friendly and a bit insulting. Will not return.

Margo and Picky Paws has become a destination for us and our «child» (admittedly a dog) since we got him. We first brought our dog to see Margo when we just adopted him and had absolutely NOTHING. Margo was full of tips, treats, and gave us everything we needed to get him situated. Now, it’s a fun place to go for fashionable, practicable, non-​gimmicky dog gear that’s high quality, made in America (as she tries for most), and «boutique”-ish. We are able to get our dog apparel and gear that’s attractive, not gimmicky. Since we have brought our dog to the store (due to needing to fit collars and harness), Margo is pretty good at directing traffic with different animals, but I would suggest you go early in the morning if you dog can be fussy around others, or give her a call to see what’s up. All of this sturdy, glam dog gear does come at a cost, so be prepared that it is relatively expensive compared to Petco or the likes, but all of our items from Picky Paws have been sturdy, cute and functional.

If you’re a person that likes animals more than people, than perhaps retail isn’t the best job for you? Very cute store, nice displays and products, but the most off-​putting «customer service» (using that expression extremely loosely) I have ever experienced.

I’m glad to read that I wasn’t the only one to find the proprietor to be abrasive and rude! I don’t like walking into a store and immediately be bombarded by someone pushing a product on me that I have no interest in buying or looking at! I’m the type of shopper that if I need help I will ask otherwise I would like to be left be to do my thing. Yes this place has a lot of cute things but I can find them elsewhere for half the price and half the hassle! I would like to add that I think it’s great to be able to bring your dog to work with you everyday BUT a dog with ill manors is best left at HOME!

Spending a beautiful Sunday with my fiancé walking around Lambertville and we find a pet store, I have 2 dogs that I absolutely adore so my chance of purchasing something is high. We walked in, started to look around and when being asked if we needed help we felt as if we were being interrogated. We were fine browsing while the woman in the store was chatting with her friend but she apparently wanted us to leave. She said «I have to take my dog out for a piss, you can come back in 5 minutes» and literally shut the door behind us nearly hitting my fiancé’s heel on our way out. We were floored by what we had just experienced and agreed that we would never go back there. We walked down the rest of the street, turned around and probably 5 minutes went by and her dog is still inside with her still chatting with her friend… This is no way to run a business, it’s only a matter of time before she has to close her doors.

If every lovely town had a requisite curmudgeon, Lambertville hits a sour note with this place, and hits it big. Blunt, unpleasant and mannerless, Margo is as unsocialized as her constantly Unilocaling, barking, foaming at the mouth sidekick, Jersey Girl. These two are a formidable duo; it’s what you get when someone opens a shop as a folly and doesn’t give a morkie’s ass whether anyone walks in there or not. For the store itself: small selection of DOG accessories and clothing. Just don’t go in there actually looking for something. What you should be looking for is what SHE carries and tells you to look for. Case in point: I was interested in finding a black hoodie for my two dogs. Her response: WHY? Hahaha. Why?! Because they are my dogs, that’s why. Instead she directed us to a red fleece jacket with DOG ever so cleverly emblazoned on the back. I’ll be buying my dogs clothes in the City, thank you.

My girlfriend and I stopped by around 6pm on a Sunday. Drats, the store had closed at 5pm. Per the sign in the window, we called the cell number listed and I left a message stating that I would love the opportunity to visit the store, but was only going to be in town for one more day. They happened to be closed Monday. I got a call back from Margo that evening, inviting me to come in Monday morning for a personal/​private shopping experience, no hassle, no pressure, we just looked around and randomly found things that looked like a great fit for our dogs. We got our old doberman a sweater, some tough toys for the Rottweiler and German Shepherd, some doggy blankets, and a new harness/​leash. Margo even gave me a free poop bag holder + bags for the leash, and let us pick out a bag of snacks for free to take to the dogs. She was extremely helpful, and came in on her day off in order to offer us the opportunity to shop. All in all, we were very pleased. Her dog is very cute too. I see some bad reviews from years ago but for what it’s worth, I think you should take them with a grain of salt. The Margo we experienced was very pleasant to work with, very generous with the freebies, and went out of her way to suggest what would be good for our dogs and even things that might not. The experience was perfect, and next time I am in town I am going to stop by and get more gifts for my dogs.

What a great little dog store, we can’t wait to bring Riley next time to meet Jersey Girl… Margo you’re awesome!

I wish I could give less than one star. The owner is really nasty. She spent several minutes trying to sell us a pull toy (that we were going to buy) and then when we told her that our dog was currently using a knotted towel as a pull toy, told us pulling was bad to teach a dog. Nice merchandise but when a snotty, nasty and mean owner looksdown her nose at your «mutt» yyou’re better off at petco. I’d rather give my dog a rock to play with than support this horrid woman!

Margo is always extremely helpful and knowledgeable. She sells only the highest quality merchandise and will work with you.

We rushed to make it to this store before it closed today and I wish we hadn’t.
My boyfriend’s mother had passed by the store earlier that day and wanted to take us and our pug to pick out a new toy. When we went in, the store owner Margo immediately interrupted us while we were browsing and told us we should buy a new harness. She rebuked us for using a Puppia harness, saying that she hates them and that we should be using the Ezydog harness that they had in the store because it would prevent us from having to «pay $ 5,000 for a collapsed trachea.» While I appreciate useful advice from knowledgeable dog trainers, vets, and owners, it was EXTREMELY difficult to not be completely offended by her accusatory tone that made us feel like terrible dog owners.
She demanded that we take off the Puppia harness and put on the Ezydog harness. When our dog wouldn’t let her touch him, she grabbed him roughly and shoved the harness on him without adjusting the straps for his size. It was way too small and our pug was uncomfortable and her attitude while adjusting the straps was abrasive. She kept going on and on about how the Ezydog harness had won the award for best harness in 2014. When my boyfriend’s mother asked who gave the award she said PETA. Ha! Last time I checked I’m pretty sure PETA doesn’t give awards for pet supplies (and a quick google search yields no results for Ezydog on their website).
She told us to take him for a test walk outside. We did, mostly just to get out of the shop, and agreed that we would just buy the damn harness and never come back.
When we returned she told us that we were walking our dog the wrong way. She said that the only way to walk a dog is to «have him be RIGHT next to you – he is NOT allowed to sniff anything EVER and the leash should be held tightly at all times.» Ok, fine, I know that most dogs need to learn how to heel properly and sure, it is not ideal to have your dog stop and sniff everything but COME ON, if I took her draconian approach our dog might as well live in a doggy prison.
Meanwhile, her shop dog Jersey Girl was incredibly ill-​behaved and would not stop aggressively barking at our pug. Margo made no attempts to curb her behavior and then accused us of not keeping our pug far enough away. I think the Ezydog harness we ended up buying is an improvement, but unfortunately it’s going to take some time to disassociate it from this horrendous experience. Honestly, after reading the other reviews I am surprised this place is still in business.

We have been dog owners for many years now, and my husband owns a doggy daycare with a small boutique so we are a bit experienced when it comes to pet merchandise. Pickypaws is incredible! Very high end merchandise meaning it is well made and won’t be chewed, frayed, or broken apart within a week. We bought our little silky terrier who loves to pull a sturdy harness that is soft on his body but strong enough to keep him in check and avoid being chewed up.
Their toys are the same — sturdy, safe, and attractive. The clothes are top notch and designed extremely well to keep your little ones warm and dry.
Margot, the owner, is indeed a strong personality. But what I can tell you is that she was very good to us and gave us a warm welcome to the neighborhood with a few gifts to go with the new leashes we bought our other two babies. Overlook the comments about her personality and go here because you love your babies and value quality things for them.

Small store but a lot of merchandise. As soon as we went in we were asked (abruptly) if we had a dog with us (we didn’t). I thought she was just making conversation but she asked every person after us. I guess she is worried about her shop dog. The store size is actually a little too small, five people and a dog came in after us and my husband and I were stuck against the back wall until they left.

an update on the collar /​harness I bought for my Vizsla… the owner said it would be good and difficult for him to get out of. not the case… I struggled with getting it on him for about 5 minutes. I also got a hook for the car seat belt and by the time I shut the back door and walked to my drivers side, he was out of it !
we still have it and use it for walks. not in the car thought.

Here’s the thing: Margo, the proprietor, is not an easy person to deal with. Not. At. All. In the ten minutes we spent in her company, she implied that we needed to be more strict with our sweet-​natured small standard poodle by showing her who was «the alpha dog.» Good luck with that; Ah-​Clem is ten and a half, she knows we’re in charge and we’re all happy with things the way they are, so my husband and I have no interest in acting like doggie drill sergeants.
Margo tends to be accusative, which is not a good trait in someone who makes her living by interacting with the public. In her absence, several months before, we had purchased a dog harness from a woman who was filling in for her. The woman was very nice, but she admitted that she didn’t know which size would fit our dog. The shop was crowded, there was no room to try on different harnesses, so we winged it and bought one that looked like it would work. It didn’t. We had the devil’s own time putting the damn thing on and it seemed to be designed for securing a dog to a car’s restraint system rather than as a walking harness.
The resulting phone conversation with Margo was unpleasant. Yes, we could return the harness any time for a refund or store credit, but why had we bought the wrong harness in the first place? Were we sure it didn’t fit? Did we even know how to put it on properly?
The conversation ended with me feeling not at all happy about returning to Pickypaws and dealing with Margo in person, but return I did, vowing to pretend to be a foreigner with little comprehension of English if necessary in order to avoid a lecture on my shortcomings as a dog owner.
As it turned out, I didn’t have to feign incomprehension of English, as Margo was in a fairly mellow mood. She exchanged the too-​large harness for one that was the right size, told us we could walk our dog around the block with it on to see it it worked well for her (it did, you rock, Ez Dog harness!) and the whole exchange went better than I expected.
Pickypaws has some nice merchandise, and dogs are welcome inside, although it’s a bit cramped. I think I’ll be back, but I wish Margo would chill and take it easy on the customers.

I give this place and it’s nasty owner Margo NO stars! But forced to give 1 star
My friend Linda and I arrived in Lambertville this past Saturday and while strolling down Union Street we decided to duck into Picky Paws to see what cat toys they had. The owner who was outside came in after us and asked if we needed anything. We said we were looking for cat toys and she rudely said they didn’t have anything for cats there. I pointed out that they used to and she just dismissed us and motioned to the door to show us the way out. How rude was she! Good thing she is not the welcoming committee for Lambertville! I think she should then change the sign that is hanging over her store outside, which clearly has a dog and a CAT! I can’t believe she is still in business. But we didn’t let that spoil our day! And we’ve already alerted all our other friends NOT to shop in her store when in Lambertville. I urge anyone reading this to do the same!

Most rude small business owner I’ve ever met. Will be amazed if she’s still in business next yr. I’m all about supporting local but not this one! We definitely won’t be back and will let everyone we know not to bother shopping there.

Most awesome pet store around… if you are looking for high quality items with the most knowledgable owner, she knows exactly what she is selling and is most helpful in finding the right fit your dog.
When in Lambertville stop by this fabulous boutique for dogs…

Stopped by this weekend to visit with Margo and Jersey girl. We needed to pick up another sweater for one of our Bichons. Found the perfect sweater in the right color.
And…we ended up buying a really cool reversible bed that our two dogs can share. we also picked up some really good baked, cheese treats. They rock.
We love this place. And, the drive across Bucks county to get there is worth it.

This rating is so poor because we were made to feel utterly unwelcome.

My husband and I wandered into this shop one hot spring day. It was extremely tiny but had some cute things — sock monkeys and gumby toys, doggy raincoats etc. It was hard to focus on any of the merchandise however as the woman behind the desk completely ignored us (no small feat in such a small space) and simply continued her phone conversation. The person on the other end of the line was obviously hard of hearing as her voice was practically reverberating off the walls.
There was a cute little impeccably groomed «accessory» dog lolling on his pillowed throne in the window whom I instantly dubbed Pierre (he just looked like a Pierre though it might have been a Gigi, not sure). My husband spied Pierre’s little toy on the ground next to him. He retrieved it and was about to give it to Pierre when *finally* Ms. Loudmouth deigned to pause in her conversation and loudly (of course) tell my husband not to give her dog the toy since it had ‘been on the floor’. Pierre just regarded him smugly from the comfort of his cushions with the confidence of a dog that drank his Perrier from a crystal bowl as his owner went back to the call with her aurally challenged friend.
We quickly removed our obviously undesirable presence — there was no «goodbye, thank you for coming» but we hardly expected it by then. My ears were ringing like I had just left a Metallica concert as I stumbled out the door.

Soon after we left we happened to see Ms. LoudMouth barrel out from behind the shop in her huge SUV. Pierre was on her lap and I *swear* he smirked at us as they whizzed by.