Wells Fargo Bank

I really enjoy coming to this branch. I’m always greeted with a smile and they are very attentive to their customers. All of the bank tellers that have helped me have all done a great job.
There are two ATM machines outside and a drive thru ATM machine on top of that.
The only downside to this branch is the parking lot and how the lot flows. Parking is pretty difficult especially when it is busy. There are only two ways to actually get in and out of the bank itself.
Other than the location I really enjoy coming here with their awesome customer service.

All staff are incredibly friendly and always happy. Their energy will definitely put a positive effect on you!

This review is for the ATMs only. I can’t stand them! Half the time, the walk ups are out of service. The drive-​thru is the worst I’ve ever seen. The position of the ATM is in the most awkward position, you have to open your door and still get out to reach the dang machine. There’s a big yellow pillar in the way which I assume is supposed to keep you from scraping the wall. Poor engineering and planning in that sense. Somehow, the ATM needs to sit out further from the wall or what’s the point of having the ‘drive-​thru’ option!!!

great service !
very nice staff and very fast too.

Waste of time. I went to this Wells Fargo because it’s close to my work to get an address change and a name change. Two weeks later, I got my checks in the wrong name and my initials on my debit card was incorrect as well. What if the representative was transferring money?

«Greeter» seems to just be going through the motions. She asked my wife about what she needed and then turned away while my wife explained.

I admit I have had my money at Wells Fargo for decades but haven’t always been a fan. That has changed with their renewed commitment to customer service.
As with all businesses, locations vary. This one is by far my favorite branch.
I’m one of those people who likes efficiency and has little patience for people who don’t value other people’s time. This bank seems to share my philosophy. Whenever I go in, I usually have 2 – 4 different transactions. All the tellers are friendly and ready to help me with a smile. Everything is efficiently organized so we are usually done in less time than it takes for other people to do 1 transaction. I’ve been told they really appreciate the organization I have. Me too!
There are rarely delays but any time that happens, people pass out water, lollipops… etc to try to make the situation better. I know when I go here at busy times there will be more than 1 teller on duty and lines will be moving.
Good job!!!

I was afraid to come to this branch because it’s in such a busy area, but when they shut down my favorite branch (on Hardwick) I didn’t have a choice. I was pleasantly surprised! There was a big old line and I was in and out in less than ten minutes. Great job!

Worst location ever! All the people who work here are low class, english challenged people. Especially the managers who sit behind the tellers. They are rude, cocky and just plain ghetto. Wells Fargo upper management needs to shake this place up. Get some genuine people who care and not a bunch of barely educated rude and inflexible idiots who don’t care to go above and beyond.

Love this location the people are always extremely nice and helpful. The banker helped me setup some new accounts today and I was done in no time. There is never long lines when I come in here the staff takes care of everyone.

I was a victim of fraud and instead of trying to help
Wells Fargo held all my money and closed my account with out even talking to me and now wants me to wait 7 – 10 days to get a check of my money. when I went to the branch there excuse was that the l.p. department make all there decisions and there’s nothing they can
make no since that u kick victims while we are down. i will never use this back again

Do not go to this location. I like Wells Fargo, just not at this location. The bankers here are misleading. Told me false information saying that the monthly fee was significantly less than what it is. Called into Wells Fargo and they said the offer they were offering to me expired months prior.

Service is okay. Tellers are professional. Don’t like the tight parking lot.

Came in to make my monthly car note payment and regretted ever coming to this branch. Not only did they hound me to open an account but they misposted my payment so I was charged a late fee and when I went in to the branch AGAIN to get the fee reversed I sat with a «banker» for over an hour before a manager stepped in to solve it with a simple phone call.
If you can avoid this branch at all costs!

This review is for this location only!
This branch is right on my way to drop the kids off at school everyday so it is in a super convenient location. Let me also state that I have been a Wells customer since 1981.
Now for the negatives. Drive thru atm is broke most of the time. If it is not broke, it sets back so far from the curb that you have to exit your vehicle anyway (see photo).
I received a check in my late father’s name and they would not let me deposit it unless I jump through some major hoops. Went down the street to Bank of America and they took care of it no problem. Sorry Wells Fargo, customer service is not one of your strong points. Wonder what is?

The drive through is awesome. It is close to all the shopping areas.

ATM Is good. Inside is good haha.