Visionworks

I’ve had a great experience here since I’ve used them for a couple years now. I was very lucky since I was still on my dad’s insurance that I didn’t have to pay for my frames or lenses and just the exam if I remember correctly. Everyone has always been friendly with me and very helpful! I unfortunately have to look for anew place to visit since Visionworks doesn’t except my new insurance I’m on. But otherwise it has been great here!

What a Scam!!! Do not ever go to this place! I had appointment, Price they told me when I made an appointment, they doubled it, when I was there! No business ethics!

Ehhh… I was a walk in but a customer for 3 – 4 years It took about an hour and a half maybe all together. It would have been nice if I was told to come back later so I could run some errands, heads up Vision Works.
I took sometime after being a walk in to look at glasses, I waited over a half hour in the room where I was waiting for the dr to come in after someone sat me down.
After the exam I gave the frames to the person that was helping me and they said they were too big for my face, she said to look at child frames?
I don’t know about other adults out there but I don’t see a ton of variety when it comes to child frames. I didn’t really like any of them except for one pair (they were expensive) yet I had already made up my mind… I didn’t look horrible in the ones I chose, I have an oval face and things usually work well.
Kinda upset on how a sales person said no! It’s the first time in my 24 years of wearing glasses I was told so.
I guess I will go back and buy the glasses I had my heart set on, I don’t get why they say such things… If you like them buy them!

I have been going to this place for years. I have always liked it but when I went in this last time I was treated so badly that I refuse to go back. I went in for my yearly exam, and to get contacts. The first visit went fine, got my trial pair of contacts, and waited my week with them, but decided they were not working. When I walked in and let them know I was here for my follow up and I needed to discuss option about other contacts they asked my name, and pulled my chart. After waiting they pulled me back and had me try another pair of contacts. I put one in and it was so blurry that I could not even see the girls face across the table. They tell me to sit in the waiting room while they talk to the doctor. After a little bit they pull me back to the table again give me another pair and again same result. I asked if they had the right chart, they said yes it was the right one. The girl then gave me another pair to try still same thing, then she pulled another pair out and it was the brand that I orginally started with. When I told her this she started to tell me no that I was wrong it was not the original brand, she put the chart down, and I saw the name it was for someone else. I told her that they had the wrong chart, and she was like are you sure, I said yes that is not my name. They have me sit in the waiting room, and I eventually go in and talk to the doctor. Checks my eyes discuss what I didnt like about my original contacts and they have me go try a new pair with supposedly the right prescription. I put them in and they felt too strong, and they actually hurt. By the time I went back in the room with the doctor he said it looked like I was in pain, I said yes after all the pairs of contacts and these were irritating my eyes I couldn’t take anymore. He was about to give me another pair to try when I said I was done, I would rather stick with glasses than go through this ordeal. When they pulled me up to the front counter, I found out that they would not refund my contact fitting fee, and they were going to charge me more than I had ever paid there before. I was furious that after giving me the wrong prescription multiple times they would not refund my money. I had them refund the contact order I had originally placed, and I had to drive home with no glasses or anything, and a migraine from everything. The next day I called the main office and placed a complaint, they were very helpful and forced the store to refund the money to me. I then went online and ordered a pair of glasses for $ 16! I will go somewhere else from now on for my exams, and I am definitely not going to order glasses or anything from this store again.

my girlfriend only says «ehhhhhhhhhhhhhhhh, middle» so three stars!