VCA Anderson Animal Hospital

I’ve been going here for years! I did love this place but over time I realized how they worked and how they are. They are also very unorganized. I’ve tired to have them fix the names due to family similar spelling but still they never get it right. Still till this day my brothers name in on my pets antibiotics. At the same time I’ve changed my address and they have never seem to update it when I’ve told them many times to do so. My pet had already got her parvo shot and all the shots pups need, still on paper it says that my pet has not had the shots and that she still needs it done. I will never in a lifetime come back.

VCA Anderson is our vet — started back in about 2004 or 5 with Dr. Edwards as my avian vet. She saved two of my birds’ lives and is a wonderful, caring, thorough doctor.
Later my husband started taking his cat to Dr. Lutz. He started when she needed to see a vet on a Saturday and his regular vet had already closed. So impressed with the care he switched her permanently (and there was nothing wrong with her previous vet care, it’s just that the people at VCA are so extraordinarily caring and compassionate). It’s hard to prove, but we feel she lived as long as she did (age 21 when we lost her) due to the excellent care she received there.
They really understand that your companion animals are part of the family and provide the best and most caring services possible. They will always be our family vet so long as our favorite doctors are there.

Pretty good vet all in all

We have found our new vet! This is way out of the way for us, but we felt so welcomed and reassured by Dr. Edwards that the drive makes no difference. Too bad they don’t give a group discount, (haha) we have 4 small dogs and all of them will be patients from now on.

This place is awesome. I have found my new vet clinic! The staff are super friendly and the rooms are clean. They even have free coffee and hot chocolate! We had an excellent discussion with the doctor and never felt like she was trying to rush out he door. I would highly recommend this place to anyone who wants quality care from experts who know how to properly treat pets as well as their owners. Very satisfied!

So we continue using VCA and remain impressed with their services. Our pup got unexplainably sick and came close to playing in the big field in the sky, but with some quick action, VCA staff got him back on his feet in two days. It was not fun for him or us, but the docs and techs took great care and kept us informed. They notified us before any charges (by the way, get pet insurance because it only takes one unexplained illness to rack up those credit card based frequent flier miles at the vet) and are so friendly every time we go in. We also board our dog here and he does great, and the staff has nice things to say when we pick him up.

My family and I have been coming here for 20 years, and have been welcomed into the office probably 100 times. The staff is the best I have ever come across: period. Our pets are always taken care of, gently, lovingly, and with expertise. We’ve had to put a few pets down in the last 20 years, and each time, they have done it perfectly: allowed us all the time in the world needed, made sure everyone was comfortable, and even cried with us. Genuine tears, genuine care, genuine love. I will NEVER take my pets anywhere else, ever. The staff is like family. Can I give 6 stars?

This place is great. After we adopted our dog from HSSPV, we brought him here for his first exam. Since then, we’ve come back for boarding, and a hospital stay.
I was very pleased with the boarding process. Our dog isn’t socialized yet (thanks, previous owner!) and needs to be alone in his own room. VCA not only gave him his own room, but he was alone during play as well, which was important to us. The price was incredible (7 days for him to be boarded was like 1 night in an inexpensive hotel for us). Also, something that was very important to me was that someone was there overnight. So he had someone with him 24 hours, which made me feel good. When I picked him up, he couldn’t have cared less that I was there. He was so happy to be around the staff, which made me feel good about his time there.
Most recently, our pup was very sick (vomiting, diarrhea, lethargy) and I brought him in to get checked out. They took him immediately, and after a consult with Dr. Edwards, we got him on fluids and heat packs to bring his temperature back up. I was a nervous wreck leaving him there, just because I was concerned that he didn’t feel well, but the staff did their best to calm me. The doctors were very thorough in their explanations to me of why they were suggesting certain treatments, and in giving me honest information about the potential for certain prognoses. He ended up being just fine (seems like it was a bacterial infection of some sort) and I’m so grateful to the staff at VCA for taking such great care of him.

They have a great, happy, and compassionate staff. I trust the care of my animal with VCA Anderson and VCA Alameda East.
Finding a good vet is like finding a good mechanic. You have to trust your gut sometimes regarding whether they actually care about you and that they are ethical enough to not try to sell you things that you don’t need.
Vet offices are notorious for charging for every little thing, but they sort of have to, as the overhead for running an veterinarian clinic is extremely high. I know this because I am related to a vet who owns her own practice. So it’s important to understand that they charge for things because they have to.
That said, there are many practices out there who cross some sort of line. You just have to be very careful. So far, I have not ever felt that they cared about making $$ more than they care about the outcome of my pet’s health.
One thing that I do notice is that they seem to have a referral partner, VRCC who I feel much differently about. I don’t think they are aware of VRCC’s ethic issues. So just be aware of that if your pet needs specialized treatment and they refer you to VRCC. Shop around, do your research, the common sense stuff.
SO FAR… I love VCA Anderson and recommend them.

I’ve used VCA Anderson for vaccinations and boarding over the past couple of months, and I’ve had a good experience with both.
Vaccinations were reasonably priced and didn’t require an appointment when I used their vaccine clinic (I think on a Thursday night).
I boarded my two dogs for four days/​five nights. I’ve never had a good experience with boarding prior to this. Most times our dogs come back smelly, unhappy, often sick, etc. This was our best experience yet. The price was very reasonable, the staff cares, and both dogs were healthy and happy when picked up. I’m not the type to pay $ 100 per night so that they can have a flat screen in their room, and alas, neither of my mutts are very friendly, so doggie daycare places are not an option. I was very, very happy to find VCA, which is reasonable, obviously cares well for the dogs, and doesn’t require an entrance exam or 6-​month notice for a boarding appointment.