The Ranch at Bear Creek Apartments

Run! Don’t think maybe… Get ready for the review of a lifetime. The highlights, the roof leaked the first day, the second day we discovered the ants, the Hornets, the mice in August and the INSANE spider infestation! The tub its not sealed so it leaks on to the first floor, the roof of the first floor has water damage potentially mold. Popcorn ceilings, no lights, no ceiling fans, they claim this place in renovated but it honestly just got some paint and vinyl floors. The carpet is old, the fixtures are old and there are a million problems with the appliances. The doors front and back are not sealed, so in the summer when they cut the grass it blows under, in the winter the cold comes right on in. The pest control experts even told me personally that the foundation is un level which is why all the doors cannot be fixed and how the bugs come on in. Check out the pics in the end. I promise all of this is 100%accurate. Over the course of 1 year we have reported the pest issues more times than I can even remember. This place is a nightmare hands down the worse apartment I have ever rented. We moved from another state and found this place online having never seen it before for the price we figured it would be reasonable, NOT AT ALL after living here I feel disgusted, dirty, and most of all ripped off! The ladies in the office have the worst business ethic I have ever encountered. Some of the things of i have heard this year «I understand you have a kitchen full of ants (on Thursday and that you are allergic) but we can’t have pest control come any sooner than NEXT Wednesday if they come sooner the cost is YOUR responsibility.» What?! After reporting the mice. «You just aren’t use to all the critters huh?» «we don’t have any one higher up in management.» This complex is supposed to be managed by GREYSTAR it most certainly is not. Save yourself I know it’s hard to find a place in Denver because of the demand but I promise it is so easy to find something better than here.

Update: we’ve been informed by someone that came to spray for (more) bugs that the reason our *entire* building is infested is because the **foundation is cracked and crooked**

I moved to the Denver area from Philly and chose to live in these apartments before looking at them. To be honest, the reviews completely freaked me out, but i haven’t had the universally negative experience others have had.
THE GOOD: Personally, I think these apartments are really cheap for the amenities they provide. There’s a ton of space and HUGE walk in closets that even managed to fit all of my clothes. The remodeled units have great energy efficient appliances and the ikea kitchens look great. The area is pet friendly and there are doggie stations. The pool was great for the summer months and the office staff have only been friendly and accommodating. The location is right around the corner from all the shopping in BelMar, without being too busy.
THE BAD: There have been a few problems I’ve had over the time I’ve been here. I will agree that the buildings are energy inefficient– despite the complete remodel my apartment had, the windows and sliding glass door were not reframed and the apartment was freezing over the winter. I had to insulate them myself to keep warm and not spend a fortune on heat. The large windows are great for keeping the space bright but don’t keep the heat or A/​C in. Also, this apartment complex allows smoking. My neighbor downstairs chose to smoke in the house, which came up through the vents and floor and made my apartment positively reek. I let management know and they said there was nothing they could do because they did allow smoking in the units. My stuff all has a vague smell of cigarette smoke I can only hope will disappear when I move out. By far the biggest problem I’ve had here is with the trash. They moved to a «valet» trash service halfway through my time here, which means they give you a small trash can that you put outside your door every night, and all trash has to fit inside the small can. The took away the dumpsters that were around the apartment which means that anything larger than the can is impossible to get rid of. I’ve been taking my larger boxes to work to recycle because they won’t accept anything that’s outside of the can.
No apartment complex is perfect, and I’ve had a pretty good experience here. There are some areas of improvement to be made but I think that’s consistent with all major complexes I’ve lived in.

What a Nightmare! Complete Scam Artists — Avoid at all costs!!!
Was shown a very nice remodeled unit which was something I was interested in, somehow got stuck in an outdated P.O.S. apartment at the same price. Had to leave town before the move in so was not allowed to see it until after the lease was signed. Bait and Switch technique. I would have NEVER lived here had I seen what I was moving into, disgusting old 70’s unit with Harvest gold walls, everything was falling apart and built crappy, really?
Living here was anything but pleasant, paper thin walls, neighbors constantly arguing or bumping music loudly into the night, kids left unattended running around loud and obnoxious, shitty maintenance who argues with you about your problems. I never once had a running bathtub drain here, couldn’t shower without the water climbing to above my ankles every time because the drain was so slow. After multiple maintenance calls for this issue it finally ended with the Russian-​accent guy yelling at me that it was draining well and worked perfectly fine, sorry if water is just below my knees every time I shower I would not consider that an effective drain. The swimming pool for our area was not even opened until summer was pretty much over, great timing. I felt horrible for the neighbors below us, 60% of the flooring in our place squeaked and creaked with every step, sounded like the floor was ready to give way any day. Absolutely the worst noisiest floor I have ever had — probably has serious structural issues they leave unattended.
Turned in my written 60 day notice in the dropbox (at about 65 days out) and was told by staff a few weeks later ‘we never got that’, was forced to sign a new 60 day notice — when 3 weeks had already passed since the one I did turn in. Also my fiancé moved in for month so she could save on rent money and rebuild her credit so we could get a place together. Soon after we were given notice of an unauthorized occupant, which was valid. However they forced an inspection on us to see if she was out, when I told them multiple times she was not yet, we were working on getting a place, but it takes more than 3 days. We did get a place within a week and moved out, I was served an eviction notice for the ‘unauthorized occupant’ 4 days after she moved out, as I was just continuing to move smaller items out and prep for cleaning. The next morning I called and let them know she was out, and if they had listened to me on the phone I explained we would do it within a week, 3 days was too short. Regardless let them know she was out and to cancel the eviction. They forced the $ 250 eviction charge on me, even though nothing was actually done, and should not have been done had they listened to a word I said. So I forced to move out a month before my lease was completed, I was not going to pay another month of rent for a place I was not allowed to be at.
Management was okay and friendly at times, but very rude, condescending, and threatening at other times. The entire forcible move out and general rudeness revolving around it was the most unprofessional and disgusting behavior I have had with a ‘professional’ landlord. I spent multiple days thoroughly cleaning the place to leave it in pristine condition (better than what I received it in) upon my move out. A few weeks later I get a letter in the mail that said I owed $ 1300 or so for an early termination and the $ 1750 for pretty much the exact same charge. There were no charges against the condition of the place, but mainly just BS admin fees they use to rip people off. With all the other ticky-​tacky BS I was billed over $ 3300 — because I moved out one month early, and gave 60 days notice that was not acknowledged by them. Abusive, rude, corporate behavior for a place that I miserable in the entire time. Since I gave a proper 60 day written notice — shouldn’t my amount due just be one month’s rent for the last month I was not there? Had they billed me that I would have gladly paid, but their ludicrous over $ 3,300 bill was laughable, why in the world do they think this is reasonable considering the situation?
After move out I am paying about $ 200 more per month in rent and now live in a place that is exponentially nicer. I feel like I went from a slum to luxury living. Why I ever fell for this trap I am not sure, do yourself a favor and avoid even looking into this place, they will try to rip you off just like they did me, even if they don’t you will still have the paper thin walls, noisy floors, rude and trashy neighbors, among other issue you will encounter there.