T-Mobile

I don’t usually give out a bad review, but this place is terrible.
Me and my family came in hoping to upgrade our phones. A lady took my name for a wait-​list and said it’ll be about 15 minutes because there were 3 people ahead of me. Through our wait, we noticed that people, who came after us, started to be called. It was until about an hour later that I questioned the lady, who had the wait-​list, and said that I was next.
I also noticed that there were about 6 people ahead of my name crossed-​off!
After another thirty minutes, we were finally called. Found out that they didn’t even have stocked phones for upgrade.
We waited about 2 hours to know that they can’t do anything. Very inconsiderate of our time and were unfair with who they were servicing.
This place is not only a reflection of the store itself, but T-​mobile as a whole. I am very disappointed and I urge customers to not visit this place.
I would give this place a negative review, but the least that Unilocal does is a 1 star.

Um usually when we go there the people are really nice but today someone was helping us a rude women came up to the person who was helping us and asked him a question and he helped them and they weren’t even in line and he went and helped them so we just took our money and left and I hope you can fix that little problem