Sew & Vac World

I loaned my Bissell Lift Off cleaner to someone who returned it inoperable and in filthy condition. After a couple of hours of cleaning it thoroughly and unclogging filters, there was still no suction in hose or base. I drove from Littleton to Vac & Sew World in a very bad mood! When I entered the store, it was pleasant and welcoming. The gentleman checked the machine and knew immediately that I had reassembled a filter cover incorrectly. He took it apart, fixed it, and tested it right away, and then — Get This — wouldn’t let me pay for what he did. He said, «Just have a nice rest of your day.» And I did, very thankfully!

What a great local business! ! Taco and Steve got my Bissell back to just like new! Thanks

This place is amazing. I bought my first vacuum here, a shark and it is still up and running nearly 10 years later. Steve has been amazing with everything and has always been very welcoming and friendly. I love that it’s a small family owned bussiness.

Steve is a honest and good man that will educate you on how to save money. A great example of why its best to support small businesses. Im definitely going back next time my vac breaks.

Please tell me this place is no longer in business. I took my beautifully running vintage Eureka here for a new belt and to replace the wheels. The owner suggested a cleaning so I agreed. When I picked it up he said he was embarrassed because he’d put the machine back together wrong and had to redo it and that’s why it smelled weird. He said the smell would go away after I used it a couple of times. You guessed it, the smell didn’t go away. And my vacuum hasn’t been the same since. He basically ruined it. Go somewhere else. In my opinion, this guy is terrible.

The man running this business is extremely angry and rude. I almost left the shop crying after he yelled at me for messing up my machine repeatedly. He was cursing and very abrasive. Furthermore, after he yelled at me, he was spitting into a bucket and started glaring at me.
I was accused of taking my machine and breaking it even though the machine was not working well right after I sent it in for servicing. It was over $ 160 for the service and he even threatened to charge me. I just wanted my machine to work, and left feeling very uncomfortable. Please go elsewhere to receive service and not allow this person to continue to treat customers in this manner.

fantastic service on my OLD Singer sewing machine — going to bring in my vacuum cleaner next — very nice guy!

This is a great LOCAL business! Very customer-​service oriented. Very FAIR and super knowledgeable. I would highly recommend going there, even worth driving to! I just bought a new Miele vacuum which I researched, and debated and stressed over spending the money! BUT, I know a good vacuum is worth the money. Steve is the one who sold me mine, and I tried out TONS of them, including ones closer to $ 1,000 — not exactly in my budget!
I bought the Miele Salsa upright, but considered several other models and at no point did I feel «pressured» to buy more than I wanted to spend. I felt I was given a great «tour» of what is available, given lots of options, things to consider, and I opted for the upright because I have DISGUSTING berber carpet that I cannot afford to replace right now. Steve encouraged me to consider a canister because I also have a lot of hardwood floors, stairs and rugs. I opted for the one he showed me that is an upright because it ROCKS at cleaning carpet!
Steve gave me a VERY good deal, taking in a trade of an wreck XL, and I know that returning there will lead to great customer service and helpful information I would not have found, even reading 50 Amazon reviews. I have bought several belts, bags, etc. for other vacuums there over the last 10 years because it is close to my home — luckily! But, I would recommend going there, even if you live a bit farther away. I feel I have always been given a good value. And, as much as I hate it at times, I spend a lot of time going to «take care of vacuum issues» because I have an entire entourage of pets and they cause our house to get dirty constantly and it causes a lot of wear on cleaning appliances. I watched Steve, throughout my multiple trips there, with his «quirky» but friendly personality work with different customers and he expends that great service to ALL.
And, it’s great to support small, local business!

I took my four year old vacuum to this local business today and Steve, who I assume is the owner, was friendly and immediately took a look at my four year old Dirt Devil vacuum which has not been working nearly as well as it should for months now. We did a little haggling on services and price and we came to an agreement that he would finish unclogging it for me and install the belt. We were going to replace the filter, but he noticed that it wasn’t used to it’s full capacity and acknowledged that could wait, which I appreciated.
Although I had unclogged part of the system, he proceeded to finish unclogging the part of the hose assembly that I missed, sold me a new belt and installed it at an incredibly affordable price within about fifteen minutes. He answered my questions about the vacuum as he worked. When all was said and done the price was under $ 10 and since I didn’t have cash (they don’t accept credit cards for purchases under $ 10), he literally insisted that I just come back the next time I’m in the area to pay him the total, since they were closing in a few minutes. Who does these things anymore? :) I will be back the next day they are open to pay for the purchase.
I may very well return to his shop, perhaps to pickup my future filter, rather than ordering online.

Over the top wonderful and helpful! Went out of the way to fix, assist and teach my daughter simple tips on her sewing machine. They also told her to call or stop in anytime and she has! I frequently recommend them to others. They’re an asset to our community.

Rude staff, and repair took almost 2 months!
I had a 1-​year-​old Hoover carpet cleaner that had a major malfunction (the handle and its housing were cracked). Rather than waste my time lining up a warranty repair, I ordered the replacement part myself for ~$ 25. When I went to install it, however, I saw that all of the holders for the screws were also broken and I was unable to fix it.
September 28 — I setup the warranty repair with Hoover. Sew & Vac World was the location closest to me. When I arrived at the shop, I first got a huge lecture about taking it apart myself. I have to wonder if a guy would have gotten the same lecture. It isn’t rocket science — it is just screws, and I am fully capable of turning screws.
He eventually decided that he would try to do the warranty repair even thought I has (*gasp*) taken it apart on my own. I left it there, and I waited — he thought it would be ready in a week.
After waiting for over a week, I called the shop. He still had it sitting in a corner and had done nothing with it because he forgot about it (his words).
I once again waited over a week without hearing anything from them, and I called the shop again. They had not received any parts, and if I wanted to know what was going on, I should call Hoover. What I expected to hear was, «I’ll follow up on that». No, I could do it myself.
November 6 (over 5 weeks later) — I have not heard anything else from the shop, and I finally do call Hoover myself. Hoover followed up on the situation for me, and they promised that parts would be at the store within 7 – 10 days. They said that if I didn’t hear back from the store by ¹¹⁄₁₅ to call them back directly.
November 18 — I call the shop. They claim to not have the parts.
November 19 — I call Hoover again. Hoover once again followed up with the shop.
November 20 — I get my first call from the shop telling me that the parts just showed up and that it is ready for pickup.
November 23 — I send my man to pick up the cleaner as I don’t want to deal with this guy any more. And the guy has the nerve to say «you tell her that next time she better not take it apart or I won’t warranty it».
Don’t worry, after this experience I won’t be requiring your services ever again.

ABSOLUTELY FABULOUS service! Took 3 dead vacuums Hoover, Dyson and Eureka to Steve and he fixed them right on the spot, put in new filters, showed me how to take them apart myself. Great sense of humor, made my experience FUN! Great value! Don’t throw away those vacuums, take them all to Sew & Vacuum World!

anyone who sings to you as you enter his store has my business. You had me at la la la. This guy is the real deal. You will be very pleased with Sew and Vacuum World.

Wow — if more places like this existed the whole fix the stuff you have rather than throwing it away and buying new stuff would be a whole lot easier!
My Dyson vacuum had been making a horrible noise and I was planning to buy a new one — dealing with getting it fixed just sounded like it would be a hassle. That was, until I read the other Unilocal reviews for Sew & Vac World. With reviews that great I figured it was worth a try.
I stopped in today after work and within minutes the gentleman working at the shop had diagnosed the problem. However, it gets even better. .. he let me know that since my vacuum was less than 5 years old Dyson it was still under warranty and Dyson would pay for the repair! So not only do I not have to buy a new vacuum but I will have my old one working again for free!
So a quick call to Dyson tonight to get it registered and I will be back tomorrow with my receipt (to show I purchased less than 5 years ago) and I will have a repaired vacuum at no cost (and very little hassel)!
Major win in my book! This world could use more great places like Sew & Vac World. .. now I just need more people to break their vacuums so I can recommend this place!
Update: Took my receipt in today — less than 30 minutes and $ 0 later I walked out the door with a repaired vacuum. And he even did a bit of maintenance cleaning to keep it running well!

Take your Dyson here if it needs to be fixed (or needs something minor such as a new filter)!!! This I an authorized repair shop and Steve is the best. My vacuum was making a horrible sound and Dyson couldn’t tell me what was happening. They recommended this place so I took it in, within 15 minutes it was fixed and learned tons about my vacuum in the process! My 5 year old vacuum is like new and I couldn’t be happier!

If you long for the days when you walked into a specialty sales and service shop that knew its business, had parts in stock, priced fairly, and treated its customers like names not numbers, your wait is over. That is, if you need your vacuum repaired. My Miele vacuum had a problem with its handle. I walked into Sew & Vacuum world expecting to special order a part that would arrive on a slow boat from Germany at a high price. No so. Steve took one look at the handle, walked over to a floor model, swapped the part, looked up the price and charged me a surprisingly low amount. This is a great example of a well run local business that deserves support from the community. Next time my vacuum needs repair, or I need replacement bags, it will patronize this store. As for vacuums, I know Dyson advertises a lot, but if you can afford it, there’s nothing like a Miele. It’s like the Mercedes Benz of vacuums.

I got my vacuum mechanics 101 while he fixed my dyson animal. I have two long haired dogs which pretty much killed my vacuum. I thought it was done for. But he took it apart in seconds, diagnosed the problem and fixed it within 15 minutes. The price was fair and he joked as he worked. I will continue to see this guy. Now I am sneezing less in my house. And he sells those «lifetime» hepa filters which aren’t really lifetime for a good price.
Don’t toss your pricey vacuum take it to him and he’ll make it new again. He also sells refurbished and some new vacuums, vacuum bags, carpet rakes, attachments and hoses. And there is a friendly chihuahua at the door.

The gentleman and his trusty sidekick «taco», the chiuahua, that greeted me had my vacuum repaired in minutes!!! I was moving and somehow managed to destroy my dyson and most vacuum repair shops turned me away because of the vacuum brand and value but this guy was so confident in his work he told me over the phone he’d fix it while I waited! I am telling everyone about this shop! They sell vacuums that he’s fixed and repair at such a fair rate I was blown away!!! Denver people-it’s worth a drive! You’ll love this place. Trendy sewer? Quilter? Collector? Go check out the sewing side of things!!! I’m going to go vacuum.