Safelite AutoGlass

We have taken our cars here for years, and never had any issues. Yesterday, my husband took his Jeep in for a new windshield and they had ordered the wrong part. They called us and told us of the mistake and said it would be a few hours longer until we could pick it up because they needed to secure the correct part. When we went back to get it, they had installed new wipers as an apology. That is good business: everyone makes mistakes once in a while, but the good businesses fix them and make it up to their customers. I appreciate that type of integrity. We will continue to use this business.

They did awesome! I noticed an issue with the cowl panel, where the seal was glued back on. the manager bought a new cowl and installed it free of charge while I waited. Awesome service and made sure that i was happy. Totally would use them again!

I’ve brought 3 different vehicles to this location & each visit has been a good one. Setting up an appointment is recommended, as it is more predictable. They let me know it would take up to 2 hours & it took 1:45, very consistent. Waiting room is good, the only reason I gave it 4 stars is I believe there is always room for improvement (thanks to my high school teacher) but this place is great.

Had someone break our front drivers side window the night before. I called their ²⁴⁄₇ call line after looking up safelite for the lakewood area.
I had called and got a quote very quickly, discussed it with the payer and had scheduled for the next morning at 8am.
I had arrived around opening time and was greeted and the area was very clean, neat and organized. After having the car drove around into the shop they cleaned up the broken glass that I was not able to reach the day before in the side holder and inside of the door.
It was estimated for anywhere of 60 – 90 minutes of work on the quote, it was simple to setup the appointment and get quoted, save money by driving there and close since it was only a mile way from great service.
The guests and both employees as well we’re very friendly and caring as well as humorous, making the wait feel short. A nice surprise was walking in and they had a brew of coffee done and I got my morning drink.
After the car was finished they had cleaned all the windows and cleaned any leftover or missing glass pieces, then driving it out to the front for me and having a receipt and flyer on the way out.
To be frank and concise for the quick readers:
friendly, affordable, quality work done right and at a reasonable time.
I would definitely come here again and recommend it to others. Just be prepared with an appointment, payment and a hour or so of time!
Thank you Safelite.

Had my windshield replaced today and let me tell you, AMAZING customer service! They were able to replace my windshield extremely fast and it looks amazing. I would definitely recommend this location to anyone looking for an efficient windshield replacement. They were super friendly and even offered to fix my rear view mirror for no extra cost. Thank you sooooo much! I am very much appreciative.

You can depend on Safelite to have it together. My «1.5» hour install completed in 38 minutes. Well trained friendly employees. Nice place to sit with cold water. Free wifi would be my only suggestion.
Oh and their lifetime warranty works anywhere in the USA.

In and out in 24 minutes flat. And my windshield looks brand new! Well done! They repaired my cracked windshield so fast that I didn’t even know I was waiting. AND it was free with my insurance!!!

I’ve had a 1989 Ford truck and a 1997 Ford truck and over the years have had approximately 10 windshields replaced through Safelite, not all at this exact location, but out of 10, all 10 times the trim is never reinstalled correctly and flaps and rattles in the wind. Last time I told the guy up front to be sure the trim is on, and still it was not on correctly. Find after he left the trim still was not on, so I thought I could drive one mile to their shop to get another attempt, but they make an appointment like 4 days down the road. Finally go there and they get the trim reinstalled again, go home and it’s loose again. They can’t do trim on a 1987 – 97 era Ford truck, I do know that and will not use them again.

Going to have to roll with the others on 5 stars… great service and dedication to doing a job right.
I lived in AZ for 16 years and never had windshield service indoors — I also had some craptastic replacements.
Well done Safelite!

Great customer service. I was at safelite 7 months ago to get a chip repaired on my windshield. Then recently, my entire windshield cracked, so it required a replacement. The guys at safelite inspected the windshield to make sure it did not result from the chip; if it did, they would have replaced my windshield for free.
Unfortunately, the crack resulted from a completely different chip that was on the other side of the windshield. They went ahead and deducted the amount that I paid for my chip repair 7 months ago from my total bill.
I was completely satisfied with their level of commitment to customer satisfaction. I have been here 3 times now and have been very satisfied with the level of service and workmanship.

Just had my windshield replaced, which is annoying to deal with, and these guys made it painless.
Customer Service phone line rep Kenyetta was super helpful and able to schedule me with the Lakewood garage within 24 hours. She took care of all my insurance paperwork, too, which was great!
The guys in the Lakewood location called to confirm my appointment ahead of time and were very friendly and informative while I was there. The appointment started and ended on time and the finished product is excellent. They even vacuumed my car and cleaned all the windows!
I would definitely recommend this location to anyone in need of glass service.

I needed my windshield replaced, and found out my insurance wouldn’t cover it. I checked around for recommendations from friends and all stated Safelite did a decent job with their replacement. I decided to go ahead and do business with them. I was very impressed with the pricing and the level of service they provided. They came out to my work location. Their level of communication was just right and I feel like I got a new car. The technician fixed a part of the interior paneling near the windshield, he cleaned all of my windows and he vacuumed my entire car. I was very impressed!

Oh, Safelite. One of these days, I hope to be able to stop calling you guys. However, people in Colorado insist on throwing rocks at my windshield, so I guess it’s not gonna stop any time soon!
My insurance makes dealing with Safelite incredibly easy — any time I chip my windshield, I call it in and they schedule an appointment right away. The first two times, I arranged for mobile service. I’m a little crazy about making sure I get the chips taken care of right away, and the first two happened on the way home from skiing so the car was filthy. The polite gentleman who showed up to seal the chip not only sealed and cleaned the windshield, but also cleaned the front lower panel of the car (probably because he was leaning in all of the road grime to get to the windshield anyways) as well as all of the other windows. Then when he was done with that, he vacuumed the inside of the car too! Totally awesome.
For the third chip, we took the car to Safelite for the appointment. Although we assumed it would take a while, we were in and out in no time. We were pretty happy that they cleaned all of the windows again, and also got some old sticker gunk off the back windshield while they were at it. Plus, each time we get a repair, we get a new can of window cleaner — and that stuff is gooooood!

These guys ROCK!
I was in/​out in about 20 mins.
They repaired a 5 inch crack in my windshield.
Thanks so much again for your help.
I would recommend this location to everyone.