Rootvision Endo

I was just at this Dental Office getting a root canal and I was pleased with the work that they did. Both Chris and Hoon was GREAT! and I’ll return in the future. Thank you.

When I entered RootVision Endo I was really nervous because it was my first visit, but the women in the front desk were nice and welcoming. My dental assistant and Dr. Sagong were very kind. Dr. Sagong gave me a good explanation on the procedure they will be doing. Throughout the procedure they made sure that I was doing okay and that I was comfortable. My anxiety went away and I felt no pain. Thank you RootVision!

I had a root canal performed recently, on June 8, 2016. First I must express the office was very clean, calming and tranquil which i needed because i was consumed with pain and Anxiety with knowing what’s ahead. My first encounter upon arrival was with Erin at the front desk whom was very pleasant, friendly and professional. I also had the pleasure of dealing with Patsy in the front office as well, she is very sweet and friendly as well. My dental assistant Rafie and Dr. Sagong are AMAZING !!! Dr. Sagong explained the procedure and process in detail and answered every question i had each time i asked. (some i asked twice LOL)
Rafie along with Dr. Sagong took away all anxiety, at some point before the oral surgery I was laughing and cracking jokes. I must say my visit at this facility was the BEST experience i have had when visiting a dental office. Erin, Patsy, Fafie and Dr. Sagong are the true representation of EXCELLENT CUSTOMER SERVICE !!! I will most definitely refer Family and Friends to RootVision Endo in Bellflower. I have a upcoming appointment this Friday for another issue which i have no hesitation or reservation about my upcoming visit. I have to also mention I called the facility this morning to speak with Erin whom was off today and was assisted by Desire (I believe that was her name) she was extremely helpful, friendly and informative. This place is AWESOME !!! KEEP UP THE EXCELLENT SERVICE ENDO BELLFLOWER !!

Dr. Kimberly Phan is the best dentist I’ve ever had! I came in for an emergency root canal and the front end staff that personally helped me had the best customer service ever! This visit was supposed to be just like the rest of the visits to other dentist office’s that left me scared forvmy life. Dr. Kimberly Phan really cares about her patients. Dr. Kimberly Phan made sure that I was comfortable and pain free before, during, and after my root canal. I am beyond pleased with this dental office. I would definitely recommend this office and specifically Dr. Kimberly Phan because she makes the process easy and comfortable. Once again I would like to give a shot out to the front end staff that helped me with my insurance, the dental hygienist, and Dr. Kimberly Phan for making this root canal process unforgettable.

Look no further! ⁵⁄₅ stars on everything (staff, location, service, prices, experience)! By far the best Dental experience I’ve ever had. I’ve been putting off a root canal re-​treatment for too long. I thought I’d have to be put to sleep lol. I finally got on Unilocal and searched for a highly reviewed local Dentist. I called and set up a free consultation the next morning! To my surprise they were ready to begin work right then and there! Heck yeah! Way to face a procrastinator like myself. The place was easy to find, plenty of parking, and spotless! Looks like a spa more than a Dentist office so that was comforting. It wasn’t busy or loud either and I didn’t wait long at all. Erin at the front desk was very welcoming and polite. I pray for medical assistants that have to deal with me and a young woman Justina was just the best! Very sweet throughout me fighting her on x-​rays. Dr. Pham well informed me on what my issues were and her plan. She also gave me a sensitivity test, told me how long the procedure takes, and showed me the tools they used. They have a dental dam that isolates the tooth so nasty tooth stuff doesn’t fly back in your mouth and they have a something you can bite down on that props your jaw open. Way more comfortable than me trying to keep my mouth open myself. Justina and Dr. Pham checked on me throughout the process allowing me a break, rinse if I needed to, and taking additional x-​rays along the way to show me the progress. Welcome to a Dentist that cares! I hope I never get another root canal or retreatment but at least I have a favorite place if I do! Thanks Rootvision!

I had a pretty terrible experience at root vision endo Lakewood today. the office staff is not friendly. The X-​ray technician is so rude. She try to finish her job quickly but careless my hurting. Especially. The Korean dentist he is unprofessional and rush with the patient. Won’t go back.

I had root canal done by Dr. Pham. She is good in what she does and very professional. Staff is also great who was very helpful during whole process of appointment to follow up. They explained procedure very well and procedure was done very good as I had no pain afterwords. So, this is good place if you need your dental procedures.

I recently had a root canal done by Dr. Pham at Root Vision. I must say, my experience was very pleasant for a complicated dental procedure! The staff were all very nice and made me feel very comfortable. I had no pain whatsoever. Dr. Pham is very nice and professional. They also have a very nice, clean office. I will be returning again without hesitation! So glad I found this place!

Talk about making what could have been a really horrible ordeal into something remarkably simple. I went to Rootvision in what was by far the worst pain I’ve ever experienced due to an infected tooth as a result of a botched root canal. Dr. Pham was able, over the course of two 2-​hour appointments, to not only get rid of the infection, but also repair the botched root canal. The dental assistants were all amazing and easy to work with. While I hope to never experience anything like the pain that sent me there again, I am at least happy to know Rootvision is there.

Greet office, runs clean, friendly, and every efficient!

The service was great BUT the charge was not charged as told. I was told they accept Care Credit and half of the bill $ 1,000.00, would be charged and payments of $ 500.00. Instead the full amount of $ 1000.00, was charged to my Care Credit. RootVision is not going to honor the charges told me. I had to call Care Credit to dispute the charges. Not happy

I’m a person who HATES the dentist so when I say I recommend Rootvision Endo, I mean it. The staff was welcoming, the office clean and pleasant, and the root canal as painless as possible. If you tell them something hurts or is uncomfortable they respond immediately and adjust. You can’t expect them to know something is wrong if you don’t say something. They explained everything along the way, answered my questions, and both the dentist Dr. Pham and my assistant had a personable bedside manner. This helped to bring down my anxiety about being there in the first place.
I have 1 more root canal that needs to get done and I will be going back to Rootvision because they made getting root canals suck less!

Annie was my endodontist. She was AMAZING. Very therapeutic, very in tune with how much pain, explained everything, with excellent bedside manners. I was blown away.
Front office staff was also very kind.
I’m not as happy with the assistant for my root canal. She was pretty rough, jammed x-​ray plates into my mouth, and now I have canker sores in those pained areas while my root canal area is trying to heal. She was also rough with the suctioning, poking me roughly near my uvula area. I grimaced and she wasn’t sensitive at all to that. There were also many times I found it so difficult to breathe because saliva was collecting near my throat but I was gurgling in it (your mouth is open for hours during this uncomfortable procedure). I was getting pretty upset, but I didn’t say anything. I also had the TV on but noticed that she would watch it often during the procedure! (Say «no» to having the TV on when they ask you!). Now mind you, I would rather have a subpar assistant and a great endodontist (Annie) VS a great assistant and bad endodontist. There’s a lot of room for improvement here as far as the assistant goes.
Overall Annie was so amazing and front staff polite, that I would have to still give this place 4 stars despite my negative experience with assistant.

Dr. Pham’s office and staff are awesome! I’ve had 3 root canals unfortunately but this is the best place to get it done. The service and friendliness is second to none.

I have a huge fear of anything to do with dentistry. I’ve now had two root canals performed by Dr. Pham and her team. I want to say a big thank you for taking your time and making sure that I was comfortable and there was no pain before, during and after the procedure.
I would (and will) hands down recommend Dr. Pham to anyone who needs this procedure.
Thanks again!!!

This was quite a visit no pain state of the art equipment and this was for a root canal during the procedure I felt no pain I was amazed that the equipment that she used I’ve had a lot of root canals and this had to have been the best even after the procedure I had no problems if a root canal is needed this is the place to go excellent and beyond belief on a scale of 10 this office is the best.

The most horrific dental experience of my life! 2 hour procedure drilling which felt like she was drilling into my brain. Definitely NO bed-​side manner at all! The assistant was jabbing the suction device as if she was trying to win the next knock out fight and kept choking me out with the x-​Ray vest. I will not be using this facility for my follow up treatment! I can appreciate maximizing time for efficiency; However, it felt more life an assembly line with Long waits: 20 – 25 minutes left drooling on yourself in pain without any assistance, a couple different times during the procedure– while Dr. Pham was juggling in other patients! Horrible customer service!

January 2015,
If you enjoy pain and arrogant people, go see Dr. Pham. She could careless about hurting you. My dentist sent me there to get a root canal on a molar. He said they were specialists in this area. I told Dr. Pham who referred me and that I was in alot of pain. She proceeded to JAM THAT STEEL PICK INTO THE ROOT OF MY TOOTH!!! I CAME OUT OF THE CHAIR SCREAMING!!!
Holding my throbbing jaw with my hand, I incredulously asked her why she would do such a thing. She arrogantly said she needed to INVOKE PAIN!!!
I’m 6′ 2″ and weigh 270 lbs., if she’d have been a man I would have laid him out right then and there and invoked some PAIN myself!!!
She told me to sit back down and I told her there was NO FREAKING WAY I WAS GOING TO LET HER TOUCH ME AGAIN!!!
I left the place a nervous wreck!?! When I got in my truck I discovered that she had broken part of my tooth off!
I decided to look into an attorney and found out that 80% of cases against dentists are losers because you need another dentist to testify against them and they won’t do it. Also the attorney’s can’t make enough money out of the case to justify their time so they won’t take the case.
So I decided to right this review and hopefully prevent some poor sucker like me from having to suffer DR. PHAM’S TENDER MERCY’S!!!

The staffs are okay but don’t really entertain their patients. The place wasn’t even busy when we got there and they were just quiet. It was taking them a long time to call us. The WORST PART IS, the dentist, Kimberly Pham, is not friendly at all. She seems like always stress. Kinda scary to have her check our mouth/​teeth. While I was waiting outside, some came out and left. Then the dentist spoke to her staffs and I can just tell she wasn’t happy. Her face and gestures were really bad. How can you smile if you have a dentist like her?! Can she at least be friendly and smile. She’s scary. I wouldn’t recommend you guys to come check this place.

I had a very pleasant pain free root canal. The staff is nice and the office ran smoothly, got in and out. Thanks Dr Kimberly Pham, Rafie and the rest of the staff.