Rocky Mountain Urgent Care

This place is horrible. It’s a good example of a variety of the issues that are wrong with the medical service industry. The front office staff are extremely unorganized (over an hour wait and 2^nd in the queue). After waiting and paying a $ 75 copay, the doctor spent less than 5 minutes to tell me that he didn’t have to tools for my issue.
I will never visit a Rocky Mountain Urgent Care facility again. Hopefully they will be out of business soon so they don’t con anyone else.

Literally the worst urgent care I’ve ever been to. I would give 0 stars if possible. Waited almost two hours to be seen. Then they gave away the room I was to be seen in. I will never come back here and I urge you to stay away as well. Also this place is filthy. A giant waste of time and money.

No triage whatsoever. And no discernible order of everyone waiting. I was in incredible pain and they took all sorts of tummy aches Bd happy, laughing people before me, including people who arrived after me. Tears were streaming down face. It was clear I was in pain. Inhumane. Go there if you have a little cough I guess. Don’t go there if you’re really in need and in pain.

Been here for more than 3 hours. Doctor and service is pretty solid. Organizing the flow with one doctor… I guess that’s the problem… one doctor. The line continues to grow. If u need faster care but can’t afford the ER, might wanna consider another spot;).

Long wait times for no apparent reason, technicians standing around doing nothing, and two hours later, still no doctor. I came for a strep throat swab and they just stood around waiting for one guy to do all the work. I’m sure there are ways to expedite and delegate the responsibilities to the nurses who seem to stand around and do nothing. Find a different place to go, you’ll waste your day waiting for someone to see you.

Great, they know how to take care of you if you’re a child. If you’re an Adult. you’re screwed.

5÷5÷2015: I see that the RMUC has a new page for their current location. I accidentally posted my review to their old location, which I did not visit. So, I will be deleting that one.
From 1÷7÷2015: It’s disappointing that there have been so many bad experiences here. When my son had an allergic reaction to something, we came here because it is the closest urgent care to his school. We did not go to the nearby hospital since it was not a life-​threatening reaction. We managed to get in quickly, and they agreed with our assessment that his was not in danger. After vitals and a short visit by the doctor, my son received a shot to help him out. He was given a few popsicles, which made the whole experience a bit better for him. The only complaint I have is that the doctor prescribed one medicine and told us to add in two over the counter medicines and said that they could be taken together. When we talked to the pharmacist, they said that he shouldn’t take him together, and that he probably only needed one. Since their reasoning was sound, we followed the pharmacist’s advice. The prescription was waiting for us at the pharmacy, so that was nice not having to wait around for the urgent care to get the orders in.
If we ever find ourselves in a similar situation, I would not mind coming back.