Inn The Doghouse

Grooming services have been wonderful. I started using their groomers after they moved locations. Fair prices, excellent quality, and very clean facility. Plus the groomers they have on staff are extremely kind. I have been using ITD for many years, both for daycare and boarding. My extremely old dog is unsteady on his feet due to bad back legs (plus he is medicated). The staff could not be more wonderful about working around his unsteadiness. They even put down a carpet in the kennel space he waited in after his grooming, so he wouldn’t accidentally fall.

Clean. Nice people. They do not do a good job with grooming. I have a Cavalier and her haircut looks ridiculous. Doesn’t look like a spaniel at all.

Hands down the best doggie daycare, groomers and boarding on the west side — awesome, conscientious owner, management and staff. 2 paws up!

Hesitated to write a review before I had another place to compare it to. Overall, I wasn’t pleased with Inn The Doghouse. I have a 9 month old German shepherd who is very active. If I sent her to doggie daycare for the day, I asked she be fed at 9 and at 5. Several times I would go to pick her up after 6 and she still had not been fed. The staff did not inform me if she ate or not so when picking her up I would just grab the bag I originally gave them and take it home. A few months ago I was taking her to a 6 week training program and when picking her up from the facility, one of the staff members asked me if I work with her at all because she was violating people’s space, jumping and barking. I assured her this was something we were working on in training, but the staff member made me feel like I wasn’t doing my job as a pet parent. In addition, I was given the wrong leash when picking her up because they have a wall of disorganized leashes with no names on them. I decided to take her to another facility in Avon and was so pleased with how caring and understanding they were of my shepherd. I didn’t receive any negative comments because they understood my particular dog breed for how young she is. Relatively clean and most staff I interacted with were friendly, but not my favorite place to take my dog.

Leo loves it here! :) The owner is very kind and the staff is great. If you have a problem, just tell the owner, Lon, and he will take care of it.

This was my first trip to Inn the Doghouse and will definitely be back! I brought my shih tzu/​terrier mix in for a grooming appointment and couldn’t have been happier with the results. The entire staff was very friendly and knowledgeable.

I have watched my neighbor’s pets via the on line doggy cam, and I was very impressed with the time that the staff spent playing with the animals that were in their care. The animal areas are kept very clean and lots of attention given to animals. If I ever need to board my kitties this is the place for me! Yes! They will take care of your cat also. The cats have little rooms with play houses and window perches and all look to be quite content. My neighbor has a diabetic cat that he had boarded so that the cat would receive his medication daily — -they took excellent care of him! And the doggy cam is a big plus — you can log in and see your pet at play. I highly recommend this to pet parents.

If youre looking for a place to drop the pooch for a few hours or a weekend, you could do far worse than Inn The Doghouse.
When I first dropped by to take a tour sans the little ankle-​biter (well, she doesnt really bite ankles more like try to lick them) on a Saturday, the staff member who toured me around was friendly, informative and welcoming. I like the varied levels of accomodation that are offered at different price points.
Three points that I dont exactly dislike, but that cause me pause, are:
1 — the size of the small dog area. Not quite large enough to get a good scamper in, it pales compared to the large dog area which is very spacious.
2– you can also view your pooch’s day via webcam (a great service IMO). It allowed me to observe, on the particular day that I tried it out, that the staff are only in the actual pen with the small dogs infrequently. At other doggie daycare locations, Ive observed attendants in with the dogs 100% of the time.
3. During our initial «interview», I was sternly told by the owner that my choice of flea/​tick preventative medication (which was highly suggested by my vet) was inadequate and that I should consider another option. Opinions are great, like… well, you know. Everyone has one, but, frankly, Im going to follow my vets advice vs. someone I met 3 minutes prior.
Still a nice location that I wouldnt hesitate to use as a back up for a day or so to my preferred doggie daycare provider.

My wife and I are in absolute love with Inn the Doghouse, their entire staff is extremely friendly and make us feel like we’re part of the family each and every time we bring our dog Optimus there. We’ve used their entire range of services (except the cat boarding and grooming) and have recommend them to several friends in the area. Optimus is a ball of energy and goes there once a week just too stay calm and run off some puppy energy. We have recently acquired another member to our pet family and can’t wait to take her to Inn the Doghouse.

Our dog Jack gets so excited when we take him to ITD — he makes this weird grunting sound and smiles from ear to ear. He’s a bit of a handful, tons of energy, would run around play all day if he could. It’s so nice to have a place where he can burn off some of that energy, especially in the winter months when cabin fever sets in. He’s having his first sleep over there this weekend, I admit I’m nervous, he’s our baby. But I’m confident they’ll take wonderful care of him.

I have been bringing my dog here for just over a year now. I can not say enough great things about the staff here! They love my puppy (now 2 years old) so much. They know his quirks, i.e. he’s afraid of strangers, but once he knows you, it’s nothing but love. Lon is the BEST! But honestly, everyone that works there is wonderful. I have never done full on grooming there, Buddha is short haired, but if you buy any of the packages a free nail trim! Compared to other daycares in the area, I think this place is very reasonably priced with what you get. I love that the dogs play all day together in the big room and that I can watch if I want. Boarding here is fantastic as well. Since it includes a day of daycare, I never worry about Buddha not sleeping at night. I recommend this place to all of my friends and fellow dog people, which earns a free day of daycare if they mention that when they sign up! I love ITD!

We live just down the street so we thought we’d try their grooming services.
Great value! $ 25 to groom, bathe, and trim nails on a shy neurotic daschund. We will definitely be back and are curious to try their hotel services

We did our research before bringing our pets with us to Cleveland. Our loved one was having heart surgery at the Cleveland Clinic Nov. 20, so we came up and brought our dogs Little Man and Bob too. They stayed at Inn the Dog House, and had a great time. I know this because I would check in on them with the cameras while we were at the hospital. It was very entertaining to watch them as we sat in the hospital waiting room days on end. We alerted Inn the Doghouse the day before THANKSGIVING that there had been a complication, and we needed the dogs to stay a few more days.
Long story short. despite being totally booked they went the extra mile due to our emergency and kept our dogs. We were so stressed out after 9 days at the hospital, and the staff was so good to us and our dogs. I can’t say enough.
When we returned home to Louisville KY, I also noticed that my dogs seemed more Toned and limber. They are both 10, but they were like puppies when we came home.
Thank you Inn the Doghouse !
Valerie

I’ve been taking my two pups to Inn the Doghouse for about a year and a half. They go 1 – 2 times per week for daycare and I also board them here when I go out of town.
I absolutely love the staff, they are always friendly, helpful and professional. My pups also love going to daycare, where they can play all day with other dogs. It’s a huge help during the work week.
The price is also affordable for this type of service.

Inn the Doghouse is a great place to go for doggy daycare.
My dog is a puppy and is pretty excited about everything. But, he reaches a new level of excitement as soon as I am within 3 blocks of Inn the Doghouse. He cannot wait to get inside and play.
I feel better knowing that he is getting plenty of time to play and socialize.

I took my dog to the Inn for the first time not long ago and was AMAZED at how she looked. My dog is eight so she has had many haircuts in her life and this is hands down the best. These people really pay attention to details and that is the difference between a great groom and not. My girl is due for another bath and cut and I have no question where I’m taking her. I will also feel 100% comfortable using them in the future for pet sitting when vacation time comes. This place is clean, the staff are friendly and genuinely like their jobs and the animals. So happy to have found them!

I HIGHLY recommend Inn the Doghouse for doggie daycare. The staff and owner truly went out of their way to accommodate my dog and I. I had to travel to Cleveland for business on short notice and was forced to bring my dog with me as I had no where for her to stay. Inn the Doghouse was the only daycare in Cleveland that would take her on short notice. On top of that, my dog was there for 6 hours and I was only charged for a «trial day» ($ 10) since it was my dog’s first visit. Also, I had to pick my dog up late and the owner happily stayed an extra half hour so i could have time to get her. Finally, when I arrived to pick her up, the owner had his groomer trim my dogs toenails free of charge.
I cannot thank Inn the Doghouse enough for going out of their way to make mine and my dog’s experience fantastic. We will certainly be visiting again on the next business trip to Cleveland!

This place is fantastic. I love the staff, the new digs are great and my pup always comes home pooped.
We have been bringing Wynnie there since she was a wee thing and she’s grown up with them. The staff are always so sweet with her and patient. She is a breed that can intimidate some, but to them, she’s just a wiggly pup that needs to play.
I love that whenever we walk in they immediately welcome us and know all the dogs by name. It makes me feel like me and my pup are well taken care of. If ever she is sick or acting strange, they don’t hesitate to call me and let me know what’s going on. In fact, they were the first ones to catch the early signs of her gut issues that I had missed (it’s not contagious, it’s a syndrome… no worries!)
This place is hands down, the best dog day care and boarding I have ever used and I recommend them to anyone that will listen to me.

We have been bringing our dog, Walker, to ITD since he was about a week shy of four months old. He is almost one year old now and I credit his sweet and friendly disposition to his being socialized with other dogs from a young age at ITD.
Everyone there is a pleasure to deal with, and I know I’m leaving Walker in good hands whenever I drop him off.
He is absolutely obsessed with that place!!! It’s kind of sad, but hilarious, that even on days that I am not taking him to daycare, in the morning when I first take him outside, he runs to my car and looks at me like «I’m ready!»
On days that I do take him, as soon as I turn onto West 117, he crawls into my lap as I’m driving and pretty much tries to jump out of the window, just to get there sooner.
We also take Walker to Inn The Doghouse for overnight boarding when we travel. I don’t know what we’d do with Walker if they weren’t around! Unlike other boarding kennels, the dogs at ITD get a whole day of playing and aren’t just cooped up in kennels ²⁴⁄₇.
The absolute best thing about taking Walker to daycare is that he is simply a perfect dog when he comes home after romping and playing all day!
Like the Dog Whisperer says: a tired dog is a well-​behaved dog!

I have a rescue dog that has some issues. Ok– he’s got a lot of issues. Also– I’ll admit that I’m probably a little indulgent when it comes to him because of his previous situation. The folks at Inn the Doghouse have been fabulous in their attention to his special quirks and behavior patterns. I LOVE that.
He’s a smaller guy (though he’s more interested in playing with bigger dogs) so it was nice to see that they have an area dedicated to smaller dogs. I like their policy of dogs having a trial day before being able to stay, too. I felt like it gave me a chance to see if they were a fit as well as them a chance to evaluate my dog and his integration. When I dropped off my little guy (with nerves similar to those I imagine parents have on their children’s first day of preschool) they offered a tour of the facilities. We’re going to be using their services for grooming and boarding (although I’m thinking maybe the day care might be good now and then, too) so I was glad to see how everything is set up for that. It really calmed my nerves.
My dog has never boarded before and he’ll be doing that for a weekend coming up and I like that he’ll be able to have his bed and toys from home and his bowl in his own space. The areas that dogs are kept overnight really are good sized and I feel better about leaving him somewhere that he’ll be able to move around and stretch and play. I was super nervous to leave him for his trial since he’d never been to day care or been boarded and had only been groomed at the same time as my mother’s dogs… It was nice to check the webcam and see him wagging his tail. Hopefully he’ll have a positive experience during his first time boarding ever (before moving to Ohio he stayed with a friend or my mother when I had to go out of town) and I’m far less nervous about that with Inn the Doghouse.