This place is a joke! I found the staff to be condescending and the selection of glasses horrible. Nothing in that place is worth wearing. Just my opinion!!!
Sarah D.
Classificação do local: 5 Lakewood, OH
Great staff, reasonable priced. Great products. Quick service and appointments.
Sonia H.
Classificação do local: 1 Cleveland, OH
I have worn glasses and contacts for 33 years. I am no stranger to eye doctors. With Obamacare I have CareSource Just4Me. They do take this insurance. The receptionist at one point referred to me as «indigent» and was not very nice to me all the times I visited to office. The lady who helps with fittings and such was nice, but I was treated so poorly by the receptionist that I will never go back to this practice again. Service is the basis for success. It should not matter what insurance you have, your care should be the same.
John C.
Classificação do local: 5 Cleveland, OH
I used to go to this location when it was called Johnson Optical. Now that it is Eyenstein’s I recently went here to get fitted for contact lenses. The doctor has been professional, the staff has been more than accommodating and I am very pleased with the level of service I have received here. When I found that I could not wear the soft lenses that had been made for me they had no problem ordering some hard contacts. When the left contact didn’t correct my vision properly they had no problem refitting the lens. So far I am quite happy with Eyenstein’s. I don’t know what they could possibly have done better.
Ashley T.
Classificação do local: 5 Cleveland, OH
Awesome customer service! I went here on a recommendation from another mom with a young child with glasses and glad I did. Fast service, lots of choices and a family friendly environment!