Division of Motor Vehicles

Absolutely amazed at how fast this DMV was. This was, hands down, the quickest and least painful trip I’ve ever had to a DMV. I came to transfer my out of state license and was in and out in under 45 minutes. A few of my friends had mentioned that this location moves quickly, and based on my experience, I would have to agree– I guess it really depends on the day/​time though.
I got in a little after 10am, took my ticket, and barely sat down before they called me up. The woman working was surprisingly nice and the actual proof-​of-​identity requirements in CO are way less of a pain in the ass than they are in NJ, which is the only other state I’ve had to deal with DMV-​wise.
The thing I found baffling, though, is that after giving your required documents, info, payment, etc… They make you sit back down. They don’t just take your picture right there, you have to sit down and wait for them to call your number again, then you stand in line to have your photo taken. Why? It was pretty empty when I went so the wait didn’t take long, but I can imagine that process being hellish on a busy day.
And Colorado, seriously, what is up with not getting your license on the spot? Don’t tell me you can’t print them right then and there… I’ve watched them do it many times in NJ. They don’t even let you look at your picture afterwards here either, so you have to wait 30 days to get your ID to see whether you have a double chin. I cannot imagine what the benefit is of mailing the IDs rather than printing them immediately, but that’s bureaucracy for ya…

Wish I could give ZERO stars. We read all of the new to denver dmv pages to get our licenses transferred from out of state. Did the step through which tells you what to bring (which changed the next day to require 2 proof of residence –no forewarning online this would happen). We get there and the front desk woman automatically has an attitude when asking what we are there for. She reviews the documents and says everything is ok. We wait. I get called up. Lady is rude talking about how she has an important position and crap. Her supervisor is way nicer when she gets called over and approves my documents. The rude lady I had to deal with still refused to take my documents that her supervisor approved. She then told me to have my bank fax her my documents. Banks can’t do that.
Edit: I went back and luckily the rude woman wasn’t there. An older man with long hair called me up. He was so nicr, polite, and just overall provided great customer service. I get that they deal with a lot of grumpy people. But I’m nice in person and respectful. All I request is to receive that in turn. Unlike the woman before, this man was able to do his job and not be a brat about it. He took my documents and switched my license over without telling me he can be picky because this was his job.

I know people love to rip on the DMV. I honestly didn’t change my DL for years because I didn’t want to jack with these people. Guess what it took like 30 minutes. Everyone was girly friendly.

Best DMV ever! Had an appt at 315 for drivers license transfer from another state, checked in at 3 and didn’t even get a chance to sit down before I was called. In and out in 10 minutes!

I was one of the poor souls who made the grave mistake of visiting the DMV between the hours of 11 – 2! The place was packed and with spring temperatures comes the evident lack in some peoples hygiene. Didn’t help that it was a sauna and obviously they aren’t charging the fine people of Colorado enough taxes to circulate the air. The new number system a joke. Nothing like your playing the lotto; watching the screen hoping your number appears. To win nothing and come out with a lighter wallet. So as you sit, you watch the glass window and behind that glass you watch all the people who work there with no other place to go all day because they are paid hefty to be there all day take their sweet ass time! Joke among themselves and take as long as they can in between clients/​customers! They check their personal cell phones and walk away from their stations. If I did this while I was working I would be hitting the wanted ads. Most station were indeed empty and rather disappointing at that. Fortunately I had a decent enough person help me out but you could tell many of those who worked there were rude and short with the many customers. I find it disgusting that those that worked there took time away from the customers to do their personal needs then respect that some or most of these customers precious time! I suppose checking their make up, shoving more gum in their mouths and chewing it unprofessionally like a cow chews their crude while they check their phones! I can’t seem to figure out why the state can not find more professional individuals who understand and respect that the general public pays their salaries. It also confuses me as to why there are not rules against this type of behaviors! This is how our wonderful government works or hardly works! A rather disgrace maybe I should have reconsidered my profession so I could be an asshole to people everyday and get paid for it!

Let’s be honest, the Colorado government is so far behind the times that I feel they should be lighting fires with flint rock. For me, the only way to submit an SR22 is to have my insurance fax it. That’s right folks, I said «fax.» This useless waste of time doesn’t work. My insurance faxed the form 5 times. Each time I called in 48 hours later only to get the dipsh! t of the century on the phone who has no personal skills to tell me that they hadn’t received it. BIG SURPRISE! it’s a FAX! My insurance offers to email the thing among other means of electronic transfer but Colorado seems so idiotic not to accept anything other than a fax. The rest of the world is operating on a wholly different level than these morons.
UPDATE: I went into the office and delivered my SR22 personally today. The lady I spoke to was wonderful and I was done within 5 minutes. Now, it only took five minutes because I was one of only a few people with my particular type of transaction. The place was packed and I heard groans all around me from those who were waiting for more normal services.
The take-​away from all of this: The people you get on the phone most times are hiding behind anonymity and probably go home every night to their trailer and beat their spouse/​kids/​dog. There are good people working there and it seems that the bad apples need to be weeded out. However, from what I understand, it is next to impossible to fire someone from a government job for being a surly a$$hole. So, next time you go into the DMV, cross your fingers, loosen your belt and bring some lube because you may be in for a really sh! tty time or you might have a pleasant experience. Either way, the lube and loosened pants will come in handy.

Best DMV visit ever. I was in and out in about 30 mins. I went at 2:45 the line did start getting long at 3:00. My Nebraska drivers license was expiring in a week, on my birthday. So I needed to get a Colorado drivers license. I made sure I had everything, Nebraska DL didn’t have my middle name so I brought my passport along as well, and proof of address (car registration). When I got called to a desk the lady was very nice and filled out all of my info but then informed me it’s cash or check only, I checked my wallet and had $ 19 it was $ 20. She gave me a dollar from her purse and wished me a happy birthday! When I went to the cashier it was a very nice lady who made convo and asked where I had moved from and how I was liking Colorado. Last was photo time the lady was also very friendly. Then complemented my photo, wished me a happy birthday and sent me on my way. Great experience.

In and out in just a few minutes? Yes, please. I’ve never had a trip to the DMV be so quick and painless. Getting temporary licenses was a little weird, but the cards that came in the mail look great!

Ok, I’ve been here twice now and I have to say both times have been the best experience every in a DMV. The one in Thorton/​Westminster is the WORSE I’ve ever been too, having gonethere 5 times and Horrible experiences, with the rudest people ever. I they look like they hate their jobs, act like it and the past 2x’s have smelt it. They look like a hillbillies get together with messed up teeth. YUCK! The Boulder was ok, small and quaint, but atleast they were nice. This place is Great!.. Well as good as a DMV can possibly get. The employee’s are nice and helpful if you are to them I’ve noticed. A little sweetness and straight to the point questions will get you far in this place. This one lady in front of me probably had a different experience, but from what I gathered from the 3 minutes, she was not clear, all over the place and whining. That won’t get you anywhere. I asked for help and was nicely given it to me and not sure if it’s my demeanor but from 2 different women I was called «dear» & «sweat heart.» I was very polite and was guided to what I needed to do. Now when I got my ticket, it said wait time over 3 hrs, but My number was called in less than 20 minutes this time. The last time was called in about under 30 minutes for sure. I was in and out both times in less than an hour and with a smile both times. See even if they are in a bad mood, I just smile and speak when spoken too in places like this. They have a fustrating job like postal workers and I can under stand because my job in the AIr Force was the same. Working with and/​or for not the brightest or mannerly like customers can really be a damper on your day. Well needless to say although this place is 10 minutes farther than another 2 I could go too, I was treated with respect and out of there in no time. That’s not to say it’ll happen all the time, but this will be my go to place here on out!

I made an appointment online to renew my driver’s license and it worked great. I also showed up 20 minutes before my appointment at 930AM. Maybe that is a magic hour, but it worked for me. I was out of there in 20 minutes. 2 weeks later my new license showed up in my mailbox. Good experience. Did not expect this kind of efficiency from our government, but at the very least they are trying.

Nightmare on Pierce Street. You’ve seen the movie, now face the reality. Bureaucracy at it’s friggin’ most ridiculous. They go to half staff from like 12:00pm until 3:00pm or something incredibly stoopid like that. Just an FYI a 3 hour wait is not unusual. and add to that you get attitude once you finally get up to the clerk. FYDMV!

I think the other 2 reviews are hilarious! But so true! I read in an economics book about how drivers license centers are not concerned about their level of customer service because people have to have this service and there is no competition. It took me 5 tries to get my son’s permit because they consistently found something wrong despite state issed birth certificates, school records etc. By trip 5 it had become clear to me that the sadist behind the counter clearly enjoyed this game and fully understood why normal citizens suddenly «go postal.» My son was disappointed because this was suppose to be a big event in his life and it became a nitemare. Now being a typical white female born in the US I had to wonder how the hell do «undocumented workers» get drivers license, government funded home loans and government welfare like medicaid etc if I can’t get a simple permit for a very legal kid. Hmmm, can we spell payoffs which has been found on several occasion in the Denver area and this institutiion in particular. Sorry but this model of public service needs a makeover.

Welcome to the hell-​hole of government services.
I just spent 3:02 hours here to receive an actual 8 minutes of services.
I was in 4 different queues for a simple (no problems) driver’s license renewal.
I arrived at 1329 on a Tuesday afternoon and left at 1631.
How bad is it?
1. Hot and stuffy — sleepy time as if you were awake in the first place
2. No Wi-​Fi — what are you supposed to do for 3+ hours? Masturbate?
3. Uncomfortable chairs — hard plastic
4. Depressing — the employees do not want to be working here
5. No credit cards — cash only! I can use credit card online with the State, but not in person. WTF?!
6. Filthy AC vents — I am surprised that everyone was not dying from some awful disease.
Our Governor should have to visit here once a week to renew his license.
And, what is really bad is the last time I had to renew my license I walked out with the new one. Now they mail it to you! Within 30 days. Supposedly.