Costco

I wish I could give 0 stars for this location really poor customer service especially from their so called gm Valerie she’s rude and talks down to you so Sams club it is like it better anyway

We have been members for 2 years. We didn’t get a billing for renewal. Thew showed no courtesy. Sent my wife packing at checkout because card was expired .Told her pay now or no sale. Its not like we didn’t have a membership at all. the bill, they never sent it to us. All they had to do was give a little courtesy instead my wife felt humiliated, as he even had a manager come out to tell her the same thing no compassion. sad… Sam’s.were back

This Costco bakery is simply the best… We were late ordering cakes (less than 24 hour notice). I talked to one of the ladies in the back and she assured me the cakes would still be ready… There was a change in decorations for one of the cakes… I rushed in at 10:00 the day the cakes were to be picked up and the lady changed the cake decorations for me without hesitation! I believe the ladies names were Selina and Jaimee!!! Great customer service!

Bought stew meat here and very disappointed. Meat was all cut up to small little, tiny pieces. I am going back to my Cypress location for stew meat.

I love this Costco because it’s right next to the Mall! I used to got to Signal Hill but Costco Lakewood is closer and it’s not isolated like Signal Hill or Cypress.

I will never buy another computer or electronic from this store. Nothing but lies. Purchased a laptop with 5 years extended. Apparently if a repair was made under extended guarantee and amount of repair higher than price of laptop, you cant get the fixed laptop repaired again. So they never tell you that when they sell the extended contract. Scam after scam. No more. Their customer service and managers are useless and careless about customer post purchase. All they know how to do is sorry with no solution or any reimbursement to retain your business.

another trip to Costco, usually try to go midweek to avoid the weekend crowds!
I used to really like this store, would deduct a half star since they took out their self check out registers… BOO! They were really convenient for idiots like me that only go to Costco to get a couple things. The self check out lines were usually short… unless you ended up behind some yayhoo who didn’t know how to scan or tried to pay in cash (was cc only).
In any case, lines were relatively short, was in and out in 15 mins, got milk, dog biscuits and some frozen items.
usually stop in for few things after getting some cheap Costco gas!

I have been to this location a little more than a few times and I can honestly say I enjoy it.
It’s located in the Lakewood mall shopping area which allows me to walk around the nervy stores then shop for groceries before going home.
Because of the location, parking is sometimes a challenge but if you don’t mind parking far, you will always find parking.
The employees are pretty nice and helpful when you need assistance.
The store is kept tidy and almost all the time, the clothes are nicely organized for browsing.
The food court is efficient at getting your pizza orders fresh and accurate so you can painlessly pick it up… unlike the imperial highway location and that never seems to get it right.
I also love this location due to its Costco gas station. The line is always horrendous but I have the patience to save a buck when I can :)

I love going to Costco.
I feel that every costco has different things.
This location is very big with spacious parking outside. I love how on the weekends they have so many deals.
Love it !!!

Stood in line for almost 20 mins for them to say they ran out of salads «sorry the last one is already saved for someone»

Anrique — optical assistant was amazing, he was very knowledgeable and his customer service was exemplary! He helped me decide on frames and was very patient with making sure my new glasses fit perfectly. I highly recommended everyone to ask for him.
Thank you Anrique, I love my glasses!

Who doesn’t love Costco?! I mean seriously — I make an excuse to come here at LEAST once a week. Even if it’s just for their food court hehe. Anyhow, I’ve been a long time fan of Costco. My mom and I started out at the one in Signal Hill because it was across from her office. But once she found out once was coming to the mall. well we’ve both been regulars ever since. And what’s not to love? I prefer to buy things I use on a regular basis from Costco because in the end, the price is right and they have what I need. They have rows and rows and rooowwwsss of stuff. Varying from blu-​rays to crab legs, giant stuffed teddy bears to themed alcohol bottles. Plus a walk in fruits & veggies section. Yeah, if they don’t have it, honestly you probably don’t need it. If you have kids, put them in your cart, wear them, carry them. But be advised people are pushing their carts like this is the Daytona 500. So if you aren’t paying attention, your L.O. might just become a speed bump to an impatient shopper.
Being located at the mall, parking is ample. oh wait, that’s if you come when the mall is slow, and not during the holidays. Otherwise it’s chaotic for a lack of better words.
The lines tend to be long at the registers, though the employees do their best to get everyone in a line and checked out as quickly as possible. Best part is that almost all of the employees are usually very happy & helpful! I’ve never had a grumpy associate! I used to get my prescriptions here but since I work wonky hours, it wasn’t convenient anymore. I’m one sad panda though because they no longer offer film development at this particular location :(I LOVE that they offer samples. I’ve found many goodies this way, and foods I’ve never heard of or even tried! Bonus points Costco — people love samples. Heck, my grandparents go on Saturdays and my grandpa says they’re going for lunch with his silly little chuckle. Honestly, going before 4:30 or 5pm on weekdays is the best time to go. Not even just for samples (though no lines and nobody elbowing you for chicken nugget dinosaurs. hey, don’t judge me), but the lines in general are shorter! The bakery is also fabulous. We’ve bought cakes at Sam’s Club at the LBTC, and at Costco and the Costco cakes were far better. The other place might have had better prices but not for designs and taste! Obviously the most important things. They also have pastries (half dozen giant muffins are my fave!), bagels, cookies and an assortment of other goodies available too. Legit nobody leaves with «just» what they came for! It’s almost as bad as Target for me and my bank account haha. Their food court is equally awesome, and I love that the chicken bakes they sell, can be found in the frozen food section to make whenever you want at home! If you haven’t had a chicken bake yet — go get one! They’re bomb.
For about $ 110 a year, I love my Executive membership. It’s a good value, and I more than make up for the cost in savings. If you had a membership and it’s been awhile and you opt to renew — they can pull up your former membership and just reactivate it. They found mine from when I lived in NV! Crazy! Oh yeah! AND here’s a little known fun fact about your Costco membership. With that membership you can get Delta Dental Insurance (HMO only) for around $ 80 – 85 and the prices you end up paying OOP are really good considering you’re getting dental insurance through a bulk distributor! If you haven’t been, tag along with someone who has a membership. You’ll want one and wonder why you waited so long to join the hype (^_​^)

They have everything you can possibly imagine.
Although, I’m not a full fledged member, I’ve been able to enjoy the perks of membership through their food court. Cheapest pizza in town.
I’ve been fortunate enough to receive a Costco Cash Card Gift Card so that has been my ticket for being able to shop here. Plus my wife has a membership so I just tag along.
I love their daily sample offering. I feel like a kid in a candy store because I’ve become a typical consumer who ends up wanting everything they have to offer.
I once had a not so great experience with a Costco employee who treated me poorly because I was using Costco cash card. But overall the employees working there are pretty OK.
Parking is terrible here, but at least it’s connected to the mall so even if you have to park far, you can always cut through the mall and window shop.

What can I say about cosco, I think it the greatest. The line is crazy hell, but they run pretty fast most times. except on the weekends. But if you like buying in bundles then Costco is defenately the place. you find everything you need here. And LoL! I love the free food that they have to taste. Plus cheap movie tickets if you like going to the movies…

You can’t go wrong shopping here when looking for bulk items. I’ve never been 100% sold on the prices being significantly lower than other places. But… I have found items I can’t get elsewhere. It’s always good to go as a guest and try the samples too. :)

PROS: The Chicago style deep dish pizza that was sold in store, in the take and bake display, was delicious.
CONS:
#1. What is the point of calling the food court to place an order for a pizza just to wait, in a normally long line with members and non members, who are ordering their food, when you arrive to pay for it. You should be able to go up to the pick up window, state your name, and pay for you your food then and there.
#2. The toppings on the pizza in the food court seems to be less than the normal amount nowadays. Maybe it is just me.
#3. Hot dogs no longer have that «snap» as in the past. Whatever happen to using Hebrew National? It has been awhile since I have eaten at a Costco food court, mainly due to the extremely long lines but the quality seems, at least to me, lacking.

This is a newer Costco, and for a while when it first opened, it was never crowded — even on weekends! I think that was because it’s situated within the Lakewood Center Mall complex and not everyone knew it was there. Nowadays, it is more crowded but it’s still one of the better Costcos. The warehouse itself is always clean and neat and the employees here have always been really friendly, helpful, and pleasant.
The parking can be a little challenging, especially on weekends, since it is smack dab in the middle of the mall’s parking lot. But if you go on a week night, it’s easy breezy to get in and out quickly.
Overall, this is our go-​to Costo and we’ve never had any problems here. Good employees and cust svc, standard food court offering their delicious yet inexpensive pizza and hot dogs, and all those giant packs of tp, cereal, and plastic utensils that you need to stock up on.

I have always loved costco pizza except for today. I called at 5:56 for a whole pizza, showed up at 6:22 and they already sold my pizza– I understand they want the pizza to be fresh when picked up but honestly, the pizza I waited an additional 10 minutes for was already sitting ready and wasn’t very warm after picking it up and most of the cheese was shifted to one side– I never even tilted the pizza.
Yes, I’ll be back but not for a while pizza. This was disappointing to be honest.

This is strictly reviewing the Food Court ONLY!
The prices are amazing, we all know that.
The staff is fast, friendly & efficient… we love that they take phone orders but seriously they need to consider taking payments over the phone.
The kids LOVE to hear us ask, «Do you want Costco for dinner?»

Kirkland, Costco’s signature brand, continues to find the rare and delicious, to re-​price to «Costco-​affordable» for us, the yearning masses. Who says the proletariat can’t afford what the bourgeoisie takes for granted? I say «Rise up! Take the single-​malt!» You won’t find it cheaper this side of the Pond.
(Kirkland, now in the Glenlivet, distilled in 1972)
P. S., if you feel you must put on the act, decant the bottle. They’ll never know. «We are what we pretend to be.»