Bon Voyage Transportation

I used Bön Voyage in Jan. 2016 to transfer from LAX to Carnival Cruise Terminal. Our driver Sam was very professional and courteous. He called while we were waiting on our luggage at baggage claim and said he was there and waiting. This was well before the time we requested to be picked up. Then on our return trip from the Long Beach Cruise Terminal back to LAX it was the same thing. When he called we were still sitting on our deck waiting to disembarked and he called to let us know he was there and waiting. I would recommend this service. Prior to making the reservation he answered any questions I had and told me to call if I had problems booking on the website, which I had no issues. Thanks for an enjoyable ride.

OMG
Talk about prompt, professional and courteous service? This is IT. Sam is very professional and pulls no punches. I have use him for almost a year now and I love it. I told him as long as he is in business he is my service. Nothing like being pick up from your door step and back home again after a long flight, instead of circling the airport 5 times to fill up a van then the last one to be dropped off. Price is very reasonable. Since I am a «Diva» I use the towncars:). They are clean and roomy .He even has refreshments. If you are looking for a good reliable transportation service Sam is your man! i am glad to be one of his clients

Excellent, prompt service! I contacted this company and Sam was courteous and detailed from beginning to end. We had a group of 6 traveling and he even gave me price options for adding additional pick ups if our friends preferred to leave from their home. We decided on a mutual location but it was great to have information to make an informed decision. Everyone in the group was satisfied with the service. Sufficient space for us to ride comfortably and accommodate all of our luggage. Clean vehicle. No waiting. Our driver arrived 10 minutes before our scheduled pick up time and it allowed sufficient time for those of us who were ready to load up and actually leave on time. For our return, the I called from the baggage terminal and within minutes our driver was there to pick us up. With so many of us traveling, one of my smaller carry on bags was apparently picked up by someone else. Unpacking late that night and I realized it, initially thinking I may have left it in the van. I called Sam and he was able to tell me right away where the bag was placed during unloading and assured me that it was not in the van. This was helpful because I figured it out right away and by mistake one of our friends had picked it up. Sam responding so promptly reassured me because we were all jetlagged and my friend responded the next day. All around excellent service and I will definitely be a return customer. I’m sure others will too as good customer service referrals go a long way!

I called Sam, at Bön Voyage Transportation, to make arrangements to take us from our home to the cruise terminal at the Port of Los Angeles and to pick us up and return us to our home after completion of the cruise. We couldn’t have been happier with the service we received from Sam and his driver. The communications we had with Sam, the promptness of the shuttle pick-​up, the cordiality of Sam and his driver, and the cleanliness of the shuttle were excellent. I highly recommend
Sam and his Bön Voyage Transportation company for any transportation needs.

Have been using Sam’s (owner) black car service for a couple of years now (have also taken the van on a couple of occasions). I travel for a living and frequently fly out of many of the airports in the LA Basin (I live in Newport). These guys are ALWAYS on time, in a clean car stocked with water/​gum/​etc. Very professional & gets your flight info with every booking so he can track your flight. Knows how to avoid the traffic when necessary. What I really like is the way the car is driven… I can’t stand the jerky-​jerky rough driving that other drivers too often demonstrate. Not that I have, but Im sure you could drink a full glass of red wine from LA to Newport without spilling a drop. Smooth and professional driver that really is at a fair price. Hope this helps… you won’t be disappointed booking these guys.

As far as shuttle services go, these guys rock. On my last trip, they are not only very nice, professional and helpful on the phone and in the van but also pick me up promptly and monitored my flight status and traffic conditions, avoiding a major pileup so I could get to my flight early, and then picked me up in a towncar even though I only paid for the shuttle van! Very pleasant drivers and kind and friendly help on phone. I will definitely keep coming back and using you guys. Thanks! A++

Unbelievable… the driver had the audacity to charge my credit card twice, first charge is valid as I used the car service from the Long Beach airport to the Port of Long Beach (receipt received and signed), second charge was completely unauthorized (I did not use them again as he attempted to overcharge me for the return when I called for a quote, so I took the bus instead-​saved a ton of money). Not to mention that he (Demetri) left me awful, despicable voicemail messages on my phone. I already put in a dispute with my credit card company. Stay away from this company! They’ll rip you off! And to think I tip the driver $ 20.00 on a $ 49.00 car service. Never again! First and last time using them ever!!!

I’ve been using their black car service exclusively for the last 3 years. Always on time and always very cordial (even when I have last minute adjustments to my travel schedule)

This is my very 1^st time to do a review on Unilocal.And my husband and I have been wondering why there isn’t a single review written about Bön Voyage Transportation? Anyways, my husband, our son and I needed a pick-​up transportation service from LAX airport to Santa Ana, Ca. 2 days ago (July 12, 2011). I stumbled upon Bön Voyage’s website. I called and Sam, the owner answered and I made reservations to be picked up at 10PM the next day. As soon as we got out of the airport, we called his number and within a couple of minutes Sam was there already. Why 5 stars? 1. He was prompt. 2. The van was very clean. 3. The van’s aircon worked well. 4. Easy transaction and good service. And 5. Sam is REALLY NICE as a person! Good luck Sam! We hope to call on your services again soon!