Planet Beach Franchising

My daughter and I just started going here this evening. I tried out the infrared bed and facial along with the bronzing bed and hydration station. A girl named Courtney was working. She was very sweet and showed us how to work everything.
I loved it all but BE CAREFUL while in the hydration station. I felt like it was getting very hot and I had to use my hands to cover up my stomach because it almost felt like it was on fire. After I arrived home this evening I realize that my stomach was burned from the hydration bed. I should have gotten out of the bed when I felt to getting that hot but I did not. I called and spoke with Courtney this evening and asked her if there is a temperature control on the bed. She said there is a way to turn it down and they will show me next time I come in. She apologized, even though it was not her fault. I am going to talk to manager though because it would be good business practice for them to put up a sign to let people know to be very careful of that machine and to watch the temperature. If you think you’re getting too hot, odds are you are.
I only signed up for a two week membership and I haven’t been able to go back because of the burn on my stomach.

This place is spotless. The staff is friendly and professional. They have an amazing product line. Love this place!