Cannot reiterate enough the knowledge and wisdom of both Joe Lukachek and his son Nick! I’ve been a customer for years and they have Always been there for me! Unilocal directs me to a lot of business decisions and its truly wisdom to read reviews!
Sandy R.
Classificação do local: 4 El Cajon, CA
Very helpful and nice staff. Joe came right over and gave me a bid. Very helpful. Look forward to working with them.
Justine S.
Classificação do local: 1 Santee, CA
it seems like my reviews bother you joe. the truth hurts doesn’t it. read all the other views big ego joe. yea you were hear for ten years and took advantage of her for ten years because she was by herself until I showed up and showed her how you were ripping her off. i’m her husband big ego joe. I find it funny about you saying I used profanity. like I said in my earlier reviews if anyone disagrees with you, you call them all kinds of profanities including myself. you’re such a liar. at least most of your reviews agree with me. come on tough guy, your turn. Dan
Susan S.
Classificação do local: 5 El Cajon, CA
You will not find a better pool supply store around. I just can’t say enough good things about Joe, the owner, who has helped me immenesly. He took the time to listen and at no charge, gave me advice that I needed to resolve an issue with our pool, one that has stressed me out for over weeks now. I tried other products but he had a simple and inexpensive solution for me(already had an old box of it at home) and even offered to give me a little of one of the products in his to try. His original solution worked and now our pool looks new again. The store is well equipped, clean and cool, especially during this time of summer heat!
Linda B.
Classificação do local: 5 San Diego, CA
Sun Pool & Spa Supply has everything you need in one stop. I love the very helpful and knowledgeable staff. The service here is awesome! Joe the owner has been in business for over 35 years and gives his personal attention to every customer who walks in. They have all the chemicals you will need as well as parts for repairs if you are a do-it-yourself er type, or have them do your repairs at a great price, they have a large stock of toys too and lots of other goodies. They keep yo Very reasonable and professional. I highly recommend Sun Pool & Supply in Lakeside Ca
Lewis E.
Classificação do local: 1 El Cajon, CA
We retained them for weekly pool service yet they showed up only once in a month. This, despite that we called multiple times and were assured they would be «out there tomorrow.» When I called to cancel the service, the owner tried to argue with me. I told him I wasn’t interested in arguing so he said, tersely, «fine…I will send you a bill» and hung up on me. Ridiculous.
Brian P.
Classificação do local: 1 San Diego, CA
Worst customer service I have ever received. I was referred to them by Pentair for a warranty issue. They were obviously not happy when they found that I had ordered my part online rather than going to a physical pool store. They said they could not perform the warranty repair then proceeded to tell Pentair that I asked them to lie to Pentair about the repair and that I had tried to repair the valve myself with non-factory parts, neither of which was true. Pentair has since referred me to another warranty center.
Will H.
Classificação do local: 5 Carmel, CA
By far the best customer service I have ever received from a pool store! After days of troubleshooting a problem, 2 Minutes of advise from Sun Pool and Spa Supply fixed my problem in under 5 minutes with DIY tools at home. Joe is amazing at what he does. I have only been living with my pool for a month and have probably made 20 trips so far. Always helpful, always professional. They go out of their way to try to save people money rather than try to sell some exotic snake oil. I can’t recommend them highly enough. I run my own business and try to provide the quality and service that these guys do. They were also able to find me a part within hours that no other pool store in the area could find for a week. –Will