Let’s start off by saying that this was hands down the best experience I have ever had with an AC repair man. The service tech was honest and extremely cool. He talked to me like a pro and answered every idiotic question I threw his way. It turned out that it was a simple fix and he just charged me the 69 dollars for the service call. A few days later I called to give mad props to my service tech and the lady on the other line was totally rude. This is why I gave them 3 stars. When I call for a good thing you shouldn’t act like a jerk. Act like a professional. The receptionist should take notes from the tech I dealt with.