Sam’s Club

If you go to the photo department be prepared to encounter extremely rude, snippy and incompetent employees. I ordered my Christmas cards here last year and figured it was only bad luck on my part that I had to deal with a grumpy employee. But one year later… I know this is just how they are. This morning i encountered three sams employe ladies behind photo counter standing there gossiping. Saw me at the counter and continued to totally ignore me. I tried to get their attention and they said they weren’t open until 10. I left. Totally annoyed. So business members do you not get early hours access benefits in photo dept. Plus Neither did the Fuji photo machines work. for the USB has been broken for a year. Dealing with employees here is even worse than Walmart if you can imagine.

This store is consistently dirty with trash in the wobbly carts and trash in front of store. The restrooms are deplorably filthy. It is amazing that even on prime weekends the meat counters are half empty and the meat that is in them are consistently close to expiration. While the staff works their butts off and are generally very friendly, the management is combative, sticks their head in the sand and refuse to address real problems. Wish there was an alternative. I would bolt in a heartbeat.

This Sam’s Club is okay. It’s newer and therefore cleaner. It sports the same pushy customers, tasting stations and backed up registers as other Sam’s Clubs. Plan on using cash or check – or they accept their OWN credit card only. Finding help on the floor is a rarity. You’ve really gotta watch their «deals» as sometimes the prices are better elsewhere. (Coke products is an example.)
They have a nice little pizza and hot dog café at the front of the store (sometimes with lines that render it useless). Great place for large well-​priced selection of bakery goods, wines. Great cheap rotisserie chickens. The gas station here is NEVER cheaper than stations around town and not advertised along the road for convenience to compare. The parking lot is a beast – parts on a hill and two entire lanes for the handicapped. If you see a cart in the parking lot, grab it and bring it in… sometimes they are out of carts up close.

I dread every visit to this store anticipating how they are going to find a new way to piss me off… Dont go expecting to find something particular… if its something you really like, they will discontinue it everytime… And forget about those request cards… If they even read them they laugh at them… Today, they had 3 cashiers working and the lines were 10 carts deep… This was at 11:30am and prime time… there were clerks walking around realizing there was a problem and chatting between themselves… The clerks that were working were working at a snails pace… I only use this store because its the closest big box store to me… As SOON as we have a COSTCO, Im gone… I already drive to Brandon to use that Costco but only make it about once every six weeks but the difference in customer service is unbelievable… This Sams Club is run like its a work release prison camp. The gas station never has cheaper prices than my Hess station… and their tires are rediculously over priced… If you anywhere near a Costco, ditch the Sams membership and get a Costco card… Sams doesnt respect its customers…

Best and cleanest Sam’s Club around