Action Heating & Cooling Inc

Awful, awful, awful. I cannot say it enough. I have debated on whether or not to write this review because I think every company can have a bad day. But we had a brand new unit installed by Action a few years ago that never was quite right, and I have given them numerous chances to make it right… and eventually I gave up and went with Wards AC. Our unit has never worked correctly. From the day it was installed, the drain line backed up too easily and shut the unit off. Every few weeks during the summer, we had to suction it out ourselves. We discovered mold in our ducts a month or so ago, due to our upstairs duct being damaged by the careless installation of Action, the lid not being properly secured on our handler, and the air exchange being too short. Wards AC instantly identified the problems, fixed them, and we have had no problems since. This is after years if a unit that never worked for more than 3 consecutive months at a time. Do not use this company. They have been completely unsympathetic and unapologetic for their shoddy work, and have never once offered a discount or even hotel reimbursement. I highly recommend Wards AC.

I have a rental property in Lakeland and have had to find trust worthy repair people because I dont live in town. Before my 25 yr air conditioning unit «gave up the ghost» Action Heating and Cooling kept it going at a reasonable price. Then they installed a new air conditioning unit for a great price. I trust their judgement and they were very honest. My electric bill has gone down with my new unit. I am a happy customer. I have used them several times-​they kept my old unit alive longer than I expected but were honest when it was time to replace vs repair.