Lake Stevens Automotive

I dropped my car off without an appointment on a Sunday due to an ‘emergency’ issue that cropped up on the road. (ruptured axle boot, which dumped oil all over my catalytic converter — almost started a fire). Lake Stevens auto was able to take a look at my car first thing Monday morning and give me an assessment.
The required repair was fairly major, and ultimately I opted to take it to my local mechanic who had the specific part I was looking for. When I picked up the car from Lake Stevens, they did not charge me for their time and they even cleaned up some of the dropped oil so it would be safe to drive the distance to my local mechanic.
I wish I could have given them the business and maybe I will have the opportunity to do so at a later time. I think this situation says a lot about their integrity and how they treat their customers. Hopefully this review will help steer some folks their way. Five star!

My sister recommended this place when I needed my breaks replaced and my AC/​heater fixed. It turned out that the last repair shop I took my car to put the heater /​AC parts in backwards also, they messed up the radiator so it leaked profusely though out engine. Lake Stevens Automotive really took care of us. They were able to fix everything the last shop had messed up, they replaced my breaks fixed the radiator and changed my oil at a decent price. They were also very friendly, and treated us very well. We will definitely be back when our cars need tune ups!

I’ve had Lake Stevens Automotive service my three family vehicles for 7+ years and would highly recommend them to family and friends. Finding a good mechanic you can trust is precious.
I love the fact that the educate me on what needs to be done to my vehicle to keep it going so I can plan for maintenance expenses and downtime. They recently diagnosed and fixed a warning light on my dash that came on and would not go off. Nice to know they have a high moral compass as well as I feel like I’m never taken advantage of. Good people who stand behind their service.

Without the opportunity to read prior reviews or ask around, I dropped my son’s car off last night for a water pump/​hose repair.
The shop didn’t even know my plan but we were desperate for a last minute repair and my neighbor had told me he’d «heard» good things.
Not only did they call me first thing in the morning to ask permission to make the repairs before doing it, they had the job done and ready for pickup just FOUR hours later!!!
I’m assuming the price was right but again, we had no other options. What I do know is that they are professional, prompt and considerate.
Although I hope to never need there services in the future, we’ll be back for sure if that time comes.
PS. Check their website out for an oil change coupon. Doesn’t include disposal fee or tax but after all that you’re looking at $ 29. Nice that they even offer such a thing.

It’s hard to trust a mechanic with your car. They can generally tell you anything and unless you know something about cars, you just have to believe them. I know a little bit… don’t tell me my headlight fluid is low, I did take 2 years of auto shop in high school, but cars are so complicated now! So it’s a relief when you find someone you feel you can trust. Especially when your pickup is 16 years old. Someday I will get a new truck, but while I’m still nursing this old thing along it’s good to have people like these folks around.
Being a woman, it’s not always comfortable going to the mechanic. They treat me like a… woman. LSA treats me like a PERSON. I don’t hesitate to call or stop in when I need something. Normally I make my husband do stuff like this because I just don’t like doing it. If you see my face walk through your door, or hear my voice on the phone, you know you’re doing something right!
Reasonable prices, friendly people, convenient location, honest… what more do you want from a mechanic, coupons? (Check their website.)

Fast friendly and honest is about all you want in a mechanic. –oh and good helps!
These guys were all of the above.

These guys are fantastic. Had a hard to diagnose problem on a 14 year old Suburban. They found the problem, along with a couple of other issues. After a couple of days they repaired all of the problems for a reasonable price and handed me for all intent and purposes an almost new vehicle. I would bring any problem with either of my vehicles to Dan and his crew without hesitation.

Great service here. Totally reasonable about prices, nice and friendly, up front and honest about everything, and got my truck fixed back to me in no time. Runs like a champ, too. I couldn’t give a higher reccomendation.

My brake lights went out on the way to work, and the mechanic set aside his other work to climb into my car and find the wire that had disconnected. He charged me much less than I expected, and also installed a replacement headlight I had at no charge. On my second visit, they were friendly and informative about what they fixed, and also saved me time & money by suggesting I pick up a part directly from the dealer. I’m happy with the service; I plan to take my wife’s car in for an oil change and tuneup soon.