Crosson’s Auto Repair

An electrical light on my Saturn kept coming on. Because of good reviews and extremely close proximity, I made an appointment with Crosson’s (they’re booked far out). They were unable to find the problem and refused to charge me, Charlie said to bring it in whenever the light comes on again, do not turn off the engine, and they will be able to diagnose it. So far, four days later, the light has not come on. My belief is they scared it into behaving. Thank you Charlie. As short as it was, the entire experience was stellar. Highly recommend these folks.

I cannot believe more people have not left more fantastic reviews about Crosson’s. The owner and his staff are the most honest people to be found! My family have taken all our cars here for years and have always been impressed with each visit. I’ve taken my Accord to Klein Honda many times (since Crosson’s isn’t open weekends) but always end up waiting to get my car into Crosson’s. Example: Honda said a burning smell was coming from the front area of my car, even though the smell was coming from the rear of the car. $ 1500 to fix they said. I waited and got into Crossan’s and they located the problem (in the rear) and fixed it for about $ 300. No more bad smell. I just bought a new car and refused to take it anywhere else for a buyer inspection. I will only bring my vehicle and new vehicle to Crosson’s! You guys are great!!!

Crosson’s was recommended to us by coworkers, when we were experiencing some mechanical difficulties w/​our truck that we just couldn’t figure out on our own. Though my husband has extensive auto repair experience, w/​out the proper tools or machines, sometimes it’s like looking for a needle in a haystack. Our first visit was for an anti-​freeze smell, but we couldn’t find the source anywhere. Charlie and Chris gave it a thorough once over and assured us that the tiny leak they found in our 15 year old truck was not worth spending any money on at the time and only charged us for the quick shop time. Our 2^nd visit involved our spending about 2 months replacing O2 sensors and other parts because of the truck continually throwing codes. We could have allowed it to nickel and dime us and still wouldn’t have found the source, because we didn’t have the proper diagnostic machines. So, even though we had to wait to get in (which is normal, these guys are so busy), Chris diagnosed the problem quickly and gave us a very fair price on repair, saving us the headaches, the time to do it ourselves and ensuring it was done correctly.
I would recommend Crosson’s to anyone as they have proven themselves reputable and respectful of us as customers.

So I have been looking for a mechanic as both of our vehicles are taking turns dying or breaking down in one fashion or another. I can’t buy new. so I need a long term relationship with a reliable and HONEST mechanic. What did I do? I went to Unilocal and I found a five star mechanic listed and some good reviews about Crosson’s.
So I arrived on a day off as they don’t work on Saturday. I scared the lady I think because I talked about a long term relationship and trust issues. I really was talking about the business. LOL LOL.
Anyway, appointment was set out 10 days. We missed it due to an emergency and the kind lady worked us back in 2 days later.
When it came to the diagnostics and what to work on first, Chris our mechanic called and was not only kind, efficient and honest but interested in helping me do the right thing as affordably as possible. We are operating on ¹⁄₃ or our income currently and he was most sensitive to that. We made the choice of what item to work on to get my car up and running for the waiver for emissions and to get my car back on the road. This same procedure cost me over $ 400 at Discount Tire in Marysville and they actually never worked on the car they just screened it and lost the codes… so just in diagnostics Crossons won. Chris fixed the one code error and the cost was $ 230 for a thermo sensor and synthetic blend oil change. Good work and nice service. I have another date set to work on the other vehicle and already know the cost and how long it will take. Chris also took the time with me to help me make a list of which item on which vehicle and what order to get things fixed in. We are in such trouble with our cars and have so much need and not enough money. But I have such confidence in these guys and know that they are NOT taking advantage… I’m very very happy and look forward to continued business with them.