Brite Leaf Citrus Nursery has a large variety of trees at great prices and stands behind their products, which is important since despite everyone’s best intentions something sometimes can go wrong with a shipment. I had one box(four different individual trees) that over the course of ten days withered to leafless sticks while the other three boxes in the order thrived. I speculate that since they were different tree types with only the shared box in common that something must have happened in shipment. When I informed Anna she promptly replaced the trees with a positive attitude, without accusation or fuss. As a small businessman myself I know how enacting such a responsible exchange policy can add up in expenses, and so I offered to pay for the shipment to help defer their losses, but she declined stating«This one is on us. Thank you for the offer. I will get them out tomorrow. Have a great day.» I have received a total of 18 trees from Brite Leaf Nursery and with the exception of that single box, all are thriving, with the ones from last year already bearing fruit and flowers. If you have ever gone to a nursery you’ll know that their prices can’t be matched and it is all at the convenience of placing an internet order and waiting for a few days until they magically show up at your door. Great pricing, nice selection, prompt shipping, and hassle free post-sale problem resolution is how they have earned my 5 star review, why I recommend them to all my friends and on social media, and why they’ll have me as a customer for years to come.