OmniGuard Security

I hired Omniguard to install an alarm system in a new property we’d purchased in the Portland area. We were living out of state at the time, so everything had to be done remotely. Eric was a great help. He answered all our questions, explained the system and features to us, and worked with us on our needs. He wasn’t pushy about any features, he really seemed to want us to get exactly what we wanted, no less, no more.
The system has been installed for months now and our renters appear to love it. We have a management company so we don’t talk to them directly, but we know they’re currently remodeling a house (they’re only renting from us during the remodel) and are adding the same system to their home.
The system itself is very cool. Super easy to use both on site and on our phones. I’d highly recommend it and them if you are looking for a security system.

Omniguard has been excellent. My husband and I just bought a house, and the builders already had omniguard installed, because they simply are the best. We looked up other security systems to use, including the large conglomerate Comcast, and none of them came close to the great customer service and ease of use with this system.
Chris is great to work. He listened to what we needed for our security system, and answered all our questions quickly and professionally. We wanted to try out the system before signing a contract, which Chris was really cool about, and a few days later decided to upgrade instead of waiting a few months like we had originally planned. After trying it out and looking in to other systems we new that this was the one for us, no doubt. Chris answered our phone call right away even late at night while he was on his way back home, and made it easy to upgrade that day.
We highly recommend using this awesome, local business.

When we purchased our home the sellers highly recommended Omniguard so, on good faith we contacted Omniguard and we are glad we did. Chris Short was the representative who came to the house to set up the account and to walk us through alarm operation in a way that was clear and very understandable. Chris is a professional and a true asset to his company.

Eric and Will are amazing guys! I have rarely had customer service this good from any company ever. Excellent security system – very user friendly. You’re not going to find a better more customer service oriented business in any field. Thanks so much guys!

I was referred to Omniguard by a friend and would definitely recommend the company to others. They were professional, knowledgeable and very quick to respond. If you are in the market for an alarm system I highly recommend Omniguard.

Omniguard is an excellent customer centered company. You will not be dealing with strange subcontractors (Comcast style) with omniguard. I had an issue with my panel after 8pm one night last year. I still had the installers phone number on my phone so I texted him…2 minutes later he returned my text and proceeded to login to my system remotely and fix my issue. The sales process was smooth with no pressure. Their prices are comparable to their competition. I can’t recommend them enough.

The absolute best! I just moved into a new home and was referred to OmniGuard by a local business who also loved their services. To say they went above and beyond is an understatement. Chris was incredible in helping me make the right decisions by talking me through all options — all of which made sense for what I wanted and not at all based on a «sale» for him. Given that we did the install smack in the middle of my move, there were some issues on my end that had OmniGuard juggling schedules, sitting through Comcast being Comcast, etc etc — they went above and beyond and were so accommodating and incredibly patient. I now feel completely safe in my new home and know if there’s anything I ever need, I can call on Chris and the rest of the team without hesitation and someone will answer my call/​be out to my house immediately. Thank you OmniGuard — best decision possible going with you guys!

I wanted to go with a local company instead of a national conglomerate. We made the right choice. Chris came out to do a site survey, listened to my needs and concerns and came up with a good plan. He never tried to up sell me, only offering pricing when I inquired.
Install was fast and clean. They are coming back to add more services I wanted and make an adjustment. Very pleased. Buy local first. Keep the money in our neighborhoods. Highly recommended.

I called OmniGuard because they had so many good reviews on Unilocal.Now I am a satisfied customer giving them one more! Their staff were friendly and helpful on the phone, and their techs were professional, on time and did a great job explaining my new system to me.

I am very happy we decided to go with OmniGuard. After some research we decided this would be the best company for us and we have yet to be disappointed. Chris was great to work with and made us feel very comfortable with our decision. I will be recommending this company to all my friends and family from now on!

We were really happy with this experience and especially with the customer service of Omniguard. Chris, particularly, was great at listening to our wishlist and devising a plan that met our needs. Installation of the system and the motion control sensors was quick and relatively painless. The system is very modern and easy to use. We have access from our phones as well and have room to customize even further down the line. Highly recommend — thanks Chris!

I did some research before choosing a security company and went with OmniGuard because of their stellar reputation. I must say: I chose wisely. I had contacted OmniGuard before doing a walkthrough with our home builder and only found out then that the builder had already selected OmniGuard to install a system on the property. Our home builder uses them exclusively for their new homes because they’re the best in town.
Chris from OmniGuard came out to our home shortly after closing and quickly got us set up. We walked through the house and discussed additional sensors and features. Chris also set us up with an app we can use from our phones to arm and monitor the system. He was professional, knowledgable, and clearly dedicated to providing great customer service.
OmniGuard is giving us peace of mind while we’re back in San Diego getting ready for our move up to Portland. We couldn’t be happier with their service.

This was our first security system install and interacting with a security company. Eric was a great listener and got us set up with all that we wanted and nothing that we didn’t need.
Dan was our installer. Very professional and thorough with installation and instructions. Also makes you feel good to use a local company and not a huge franchise. Thanks OmniGuard! We recommend you to all our friends and family.

OmniGaurd did a great job!
I called 4 security providers and was able to reach only 2. The first was OmniGaurd.
Chris setup an appointment with me right away. He showed up on time, was professional and made me feel like I had selected the right company to work with.
If you are looking for fast, efficient and professional service, I recommend using OmniGaurd.

My OmniGuard experience was/​is YES! «as good as it gets!» We’ve had a security system for years, but when we eliminated our land phone in lieu of our cellular, it was time to make a change. In researching every available option, OmniGuard excelled them all, not only in technology, but OmniGuard is budget friendly!
Eric, who has to be one of OmniGuards most courteous system service reps. is not only warm and personable, but thorough. He explained the system in detail, demonstrating all aspects of it before and after installation, from the strategically placed keypad to setting or disarming the alarm from my iPhone. .. which by the way is one of my favorite features. No more fumbling with my keys and a couple sacks of groceries, while trying to make it through the door to the keypad to disarm it in time. Would I recommend OmniGuard as the BEST Security System ever? YES! I already have and will continue to recommend OmniGuard!

We recently had OmniGuard Security installed in our house and had a great experience. We worked with Chris, who was incredibly responsive to all our questions and accommodating in getting to our house quickly for a consultation.
After speaking with him for a bit, it was clear that OmniGuard provides a superior service to the larger, national home security companies. The technology is better, more secure and does not require a landline phone. It’s also great that their team does the installation, rather than sub-​contracting to a stranger.
The installation was super quick and the system is easy to understand. Definitely check out OmniGuard if you’re looking for a home security system.

We signed up for OmniGaurd as part of new construction. They were responsive, have great service and their product is very user friendly. Service is locally based, and monitoring is nationally based so you get the best of both worlds. Highly recommended. Eric, in particular, was exceptional.

We are very pleased with the whole experience through OmniGuard. They came highly recommended to us by our business neighbors, so we decided to give them a call to setup an office/​shop security system and we are so glad we did! Our rep, Eric Frazier, responded to our initial inquiry the same day and has continued the top tier customer service since day one. For just under $ 60/​month, the system does everything we need! We love the ability to arm/​disarm the system from our phones or on their website. We can easily customize the codes for each specific person (or setup a temp. code if needed). You can also set it up to where you only get alerts when someone disables/​enables the alarm outside of business hours if you don’t want alerts every single time. All in all, we will highly recommend anyone looking into alarm systems give Eric a call to get a quote!

My husband and I are so pleased with OmniGuard! They’ve been a pleasure to work with since day 1. Our rep, Will, is professional, friendly, and knowledgable. He answered all of our questions and we never felt pushed into any decisions. He’s also been amazing at being available whenever we have questions. We truly feel safe knowing our home is protected when we’re home and when we’re away!

This is truly one fantastic company. We had a security system installed just over a month ago. I have called the company at least 3 times since, as I asked multiple questions. First and foremost their customer service; pre-​sale, installation and post-​sale is incredible. They are helpful, knowledgable and extremely nice. The security system equipment is great and is either not noticeable or looks extremely professional. It does not detract from your home décor in any way. As we have grown and learned our system we have added a few items and had many others explained. They are always pleasant and very responsive. This is why they have all five star reviews, they deserve that and more. Specifically Will, Mark and Molly are great!