Department of Motor Vehicles

My first time here trying to renew my license phone Florida to Portland Oregon and I had a great experience everybody was smiling and saying good morning I got there early before the doors open and I had a good experience fast experienced people behind the counter helping me out.

I like the ability to view the wait time online before heading over. The ladies over there were respectful and had a good sense of humor about things. As long as you’re prepared with the right documents and expectations, I don’t see how this is any worse than any other DMV. The online wait times and the convenient location inside the strip mall near my apartment gets the extra star from me.

Do yourself a favor and drive the distance to another location. The workers are incompetent. Very unprofessional in a government building. The amount of mistakes made in issuing one single drivers license is ridiculous.

Only 2 DMV employees. No receptionist to answer questions. Waited 2 hours. Don’t recommend this office. Gladstone DMV much better organized, friendly, and faster!

I was surprised how small this location is. They don’t do driving tests, but they do have the «written exam» portion. Don’t mind bringing your card, they only take cash or check. Also a new ID is $ 60. PLUS the cost of $ 5. to take the test, and do read the manual before going in, trust me, it will help,. If you don’t pass you can come in the next day to retake but no one likes going back to the dmv.
I tried getting a replacement for my CA ID and was hassled about not having my id #. Glad i wont have to go back for awhile.

Surprisingly clean and relatively efficient for a DMV. My whole trip took just under an hour which isn’t great but still better than other offices I’ve gone to in other cities. The staff even smiled here. I was pleasantly surprised by that. If/​when you need to visit the DMV, this is a pretty good location to check out.

Pretty clean and open as far as DMVs go. Well lit and staff is relatively friendly. Was not given the opportunity to ask a question before waiting in line for 40 minutes, and the. Found out I had to go get more information before I was ready to speak to the DMV employees. I would recommend adding additional staff to sort through the plethora of people filing in to make sure they are not wasting their time. It can be very frustrating.

A little slow with only 2 workers at any given time but then again the crowd here isn’t very big, it was nice and open feeling and no guff was given to me during service. I got my new plates and license done in short time, beats the fuck out of any CA DMV that’s for sure, plus you have new seasons and other stuff right next store.

Five stars, baby. That’s right. Five stars for a branch office of a large bureaucracy within the State of Oregon.
I needed to process a simple transaction and looked at the map of DMV offices in the metro area. I’m not a huge fan of the Gladstone and Powell Blvd. offices, though there was once a time when Gladstone was a lot more laid back. I reasoned that crossing over to the West Side, via the freeway, might be worth it in exchange for a quicker and more pleasant experience in a shopping mall in «Lake O.»
I figured that (a) mid-​week, (b) not upon opening, © not during lunch, and (d) before school kids came in to take driving tests, it might be less stressful. I was right. I picked up number 62 when I saw that they were helping number 58. The wait wasn’t very long. The transaction only took a few minutes. The lady at the counter was very pleasant and even engaged in friendly conversation within the confines of what would be acceptable for a DMV employee.
Bottom line: sometimes a drive to a more obscure and/​or remote office is offset by better service and less jaded employees. Not only that, driving to and around «Lake O» is always sort of nice.

This is one of the best DMV’s to go to. I know that isn’t saying much but if you time it right, there is generally very few people and the wait will be short. The staff are decent too and have been very helpful over the years. I never go anywhere else since I found this office.

how can you «be a fan» of the dmv. Not possible.
I gave an extra star because of the location is right by a new seasons and I could do my shopping while waiting forever.

I was going to bemoan the fact that by reviewing this hidden little gem of a DMV office I was giving away info rarely shared and usually cackled over and called «my pretty.» However, I see that others have already reviewed it, so no more «my pretty» for this office (perhaps now «my cute one»?). The office is tucked away in a small mall with several shops, including Starbucks, Hanna Anderson outlet, and a New Seasons Market. Roll up early, get caffeinated, get something for the kids, and shop for some groceries all in one trip to the DMV.
The staff here is knowledgeable and efficient AND friendly. You still have to take a number, but I find that I barely have time to warm the waiting room chair up with my derrière before they call me. Any transactions are dealt with rapidly and boom you’re out the door. It speeds things along even more, just like any DMV, if you are there as early as possible and have all your paperwork prepared and ready to hand over to the clerk right away.
It might be a bit of a drive here, but it is worth it. I think your heart and mind will be changed by taking care of your DMV transactions here.

Just moved to the area and had to get my license and car registered. I barely sat down for 20 seconds before being called. Also helped that I went early in the morning in the middle of the week and in the middle of the month. Supposedly that’s the best time to go. Still yet, California DMVs are ridiculous. Routine 2 hour waits. So bad they have to make an appointment system. Passed the test and got my temporary license all very quickly. Only thing to note is that they only take cash and checks. No credit cards. A lot of little fees here and there.
The people were all very friendly, helpful… and get this… COMPETENT!!! i love it when people know how to do their job… that’s all I ask… now if they can do their job well… that’s a huge bonus!
Didn’t know I had to get my car emissions tested. That sucked. Had to drive to Sherwood and back. The second time I came back I barely sat for 2 minutes when the lady recognized me and told me I didn’t have to wait if I was returning. In and out in another 10 minutes.
All together the only pleasant experience I’ve ever had at a DMV. Disclaimer, all my DMV experiences in the past 15 years have been in California…

This location is efficient, there is no doubt. But it’s still the DMV.

It’s oh-​so-​popular to bash government employees these days, but I’ve never been on that bandwagon. These folks are our friends and neighbors, and for the most part, do a good job serving the public day after day — something I certainly would never want to do. But I digress …
I visited the Lake Oswego field office on my lunch hour today to renew my driver’s license, complete with new photo. I was a little dismayed as I entered the front door and saw a full waiting room, but quickly relaxed as I noticed how efficiently the three employees were handling all the various demands of the day. One employee even told us that we could get through faster if we filled out our forms prior to approaching the window.
When it was my turn, the lady who handled my renewal was courteous, fast, and explained the process thoroughly. I was in and out within 40 minutes, including having my picture taken. I won’t say I was pleasantly surprised because I went in expecting to have a good experience and I did. Two thumbs up L.O. DMV ladies!