Cloud 9 Professional Cleaning Services

I would describe this company and the service that they provide as professional, courteous and thorough.
They cleaned our roughly 40+ windows, screens and windows sills and did an excellent job.
Thanks go out to Kevin, who did the work for us.
Great job at a fair price.

Cloud 9 Cleaning did a great job on my carpets and for a very reasonable price. I am beyond pleased with their professionalism and attention to detail. They got the tough stains out and left the rooms smelling great — like fresh oranges instead of chemicals. 5 Stars

Very professional, fast, efficient and friendly. I would highly recommend their carpet cleaning service to anyone. Lars was wonderful and very quick. Love the Eco-​friendly products and the yummy lemon smelling scent of products. Dried in less than an hour. Awesome… All ready to move into our new home.

Cloud 9 has done a full house carpet cleaning as well as cleaned my house once. Today they helped me out BIG time. My old dog had a serious poop incident throughout my house. They sent Lars to spot clean and I was blown away with the results. Lars got every single bit of stain out and was so nice and it was awesome of them to take care of my problem.

We were very happy with every aspect of this company. They were able to schedule us in on short notice. Jeremy was friendly and easy to work with. Our technician Lars was right on time which was appreciated. He was efficient and friendly. Our carpets look and smell fantastic. We will be using their services again for sure.

Excellent service and work! They were sent to me by an appliance company who stained my carpet. Technician Ben was awesome! Courteous and professional. Excellent work. Definitely using again! Job well done and I was more than okeased.

I hired the team to come by before my parents came to town last minute style. They guys showed up right on time and were in and out within an hour. I have cats and there were some challenging areas that needed to be cleaned. I didn’t know my carpets could even look that good. I was very impressed with the speed, professionalism and communication throughout to help get the best results. One room of full carpet including closets and three large area rugs were cleaned and looked brand new. The scent that they used was eucalyptus and it was not too overwhelming. I’d definitely recommend these guys to friends.

DO NOT USE this service. Save yourself the grief!
Alisha (Owner) was easy to work with in getting the appointment scheduled. We discussed what needed to be cleaned at the house. I thought it was pretty straight forward. The house is 1600 sq ft and completely vacant. The carpets had been cleaned already. We just needed someone to come in and clean all surfaces including the oven. We settled on the 6 hour package for $ 199.00.
On the day of the service, I received a call from Susan (cleaner). She seemed to not know where to begin with cleaning the house. She needed a priority list. I instructed her to clean the kitchen and the bathrooms and go from there. I stopped by the home later that evening to check on the work. The entry way and kitchen laminate flooring were still dirty, the sink was full of residue, the cupboards and closets were still dusty and all the window sills were dirty. The house is being listed for sale in 4 days, so I will be scrambling in the evening this week to clean what wasn’t completed. Needless to say, I expected more for my money. When I called Alisha to discuss my disappointment in the service, she stood by her employee’s work and stated that since I didn’t specifically state to sweep the kitchen floor or wipe out the sink, that it is subject to the interpretation of the cleaner. What part of clean the kitchen doesn’t include the floor and sink? I gave Alisha the opportunity to «Do the Right Thing» and come back to finish the job, but she proceeded to quote me additional pricing for more hours of their cleaning service. No Thank you! There are too many other companies out there that offer the same services with much better results.

I have been preparing my house to put on the market and called Cloud 9 to have the place professionally cleaned, carpets and all. They were great as far as getting me scheduled quickly and explaining everything up front. They stated that they always recommend that you do the home cleaning before the carpet cleaning so I went with that recommendation.
I was told the cleaners would show up between 12:30 and 1, but that I’d get a call ahead of time. I didn’t receive a call and the first person didn’t show up until nearly 1:30, then the second showed up at almost 2:30. They were nice and I was pleased with their work, although I was surprised by how long it took as I have a very small house.
The next day the fella showed up to do the carpet cleaning and was on time, which was great. He was quick and I think he did a decent job.
The reason that I am giving them two stars is that I now have to re-​clean all of the floors in non-​carpeted rooms and all of the baseboards in the carpeted rooms because the carpet cleaning kicked up a ton of dirt onto both. I would estimate that those two things took at least 2 hours of the cleaners time which equates to 66.00 wasted dollars and now my time in addition. Not the end of the world, but super disappointing.

This is the third –possibly fourth?– time I’ve had my carpets cleaned by Cloud 9. Jeremy and his staff are incredibly friendly, professional, and crazy-​fast, leaving behind carpets that suddenly look brand-​new and have a pleasant orange scent. I love that their cleaning products are all eco-​friendly and non-​toxic.
I’ve never been anything less than impressed with the quality and price of Cloud 9’s services, and I’ll continue to use them and refer my friends and colleagues!

We have our house professionally cleaned about once every two months to help the upkeep be easier the rest of the time. We tried a couple of the cheap Groupon/​Living Social deals and found ourselves pretty disappointed with the work, even though we are not OCD by any stretch of the imagination.
I decided to try Cloud 9 using an Angie’s LIst deal — more pricey than the Groupon deals, but still very reasonable. Since then, we have ONLY used Cloud 9 for our bi-​monthly cleanings. Our cleaner, Dana, can do an amazing amount of work in short time. We are always very pleased with the job she does.
We also once hired for some upholstery and furniture cleaning from Cloud 9 and were pleased with that. So, all around we have no complaints at all.

I called Cloud 9 to help me clean my home for company coming into town on very short notice. Jeremy followed up with me very quickly and scheduled a time that they could have my carpets cleaned the next day. The cleaning tech showed up to clean the rest of the home the same day and saved the day! The carpets had not been this clean since they were new and they removed a stain from my daughters crayons that I thought could not come out. I have continued to use Cloud 9 for bi weekly cleaning on my home and am amazed at the work they do. I would highly recommend calling them for carpet cleaning or home cleaning.

I needed to get my carpets, rug and couches cleaned. They gave me the best service I’ve ever had from a carpet cleaning company and my carpets were dry in an hour! Would highly recommend this company.