Carwise Northwest

I highly recommend retaining Bill and CarWise NW for any vehicle purchasing decisions. Though he didn’t ultimately broker our deal, my wife and I used his services as a consultant. Without delving into specifics, I can say that what we paid to Bill was money well spent. In our case, the best services Bill provided us were attentive listening to our objectives, and providing thoughtful and objective advice. Buying a car can be tedious and time consuming. If you’re not car people (we aren’t), it can be even more frustrating because anyone you consult with either 1) has an opinion about how you should negotiate, what you should buy, and how much you should pay for it; 2) is trying to sell you something; or 3) both. It is dizzying trying to manage all the information that one gathers in the hunt for a new car.
Enter Bill and CarWise NW! He listened to all my grievances about the auto sales industry, and how frustrated I was that I felt like I could never get a straightforward answer to a straightforward question. He allowed me to control the conversation (this is something that most dealers will not let you do — looking at you, Carr group!). I barraged him with all of the information and advice I had gathered… and he took the time to write it all up in a single email (i.e., he demonstrated his understanding through restatement), and after each entry he provided his thoughts (pros and cons) as to each particular vehicle standing alone and against the group. (He also did a nationwide search for comps in other markets.) In short, he found a way to present the information we had gathered in a manner that was easy for us to digest. That kind of tailoring to the individual is the kind of service I wish I could get everywhere. (The electronic communication was key, dealers will spam the hell out of you, and then when you want specific questions addressed via e-​mail all of a sudden that’s not an option — I get that they don’t want to put too much in writing, but I need something to look at.) At no point did he try to push us one way or another — he made it clear that his goal was for us to be happy with whatever decision we made (even if that meant waiting for the right deal to come along) — this was truly a no pressure transaction. When I had follow up questions, he answered fully and thoughtfully. When I needed something explained to me, no matter how simple, he took the time to explain it. Anything I wasn’t sure about, I asked Bill, and he either educated me or confirmed my belief — most importantly, he gave me (and my wife) peace of mind. I cannot emphasize enough how important that was when it came time to belly up to the negotiating table.
When we found the car we wanted we were able to rely on the information that Bill helped us process, and were confident in our negotiations. At no point were we caught off-​guard by the dealer. We ended up starting with a good price and negotiating it down to a great price, ultimately talking down the sales price by more than 4x what we paid to Bill (and more than $ 2k below KBB). I can’t imagine purchasing a car in the future without at least consulting with Bill and CarWise NW.

My son was looking for an affordable 4×4. Bill was able to locate the truck he wanted and negotiate the deal SAME day… I have purchased more vehicles than I care to remember over the years, and have never had such a great experience as this was. Thank you Bill, you will always have my business.

Bill at Carwise has made the car buying process much easier — he was able to find cars from other areas of the country which saved a lot, and was also able to leverage his extensive experience in the car market to steer us towards from a Pilot to a Acura MD-​X for the same price! Highly recommended.