Harold Cleaners

Never Again! I have given this establishment business several times and they have completely failed. They have ruined buttons on my shirts and told me that they can’t guarantee that they won’t ruin my shirts when I bring them there. One of the owners also told me that it is not her job to educate customers on the difference between dry cleaning and laundering. She said they don’t spot treat anything that comes in for laundering (pretty obvious, because my shirts came back dirty) and she recommended spending $ 6 per shirt to have them dry cleaned over the $ 3 per shirt she charged me for laundering (more expensive than any of the other places in the area), because they spot treat dry cleaning. I wonder if they even do that, because my husband took a suit there to be cleaned and the pants came back with a big spot still on the leg. As the other reviewers have said, the female owner is somewhat condescending. Very poor customer service. The ONLY reason they even got one star from me is that they do a good job pressing. Too bad that doesn’t mean much when your clothes come back dirty and they stand there and argue with you trying to justify it!

Terrible customer service by the owner, she was rude and condescending. My dry cleaning looked worse than when I dropped it off. My family will never go there ever again.